Age assurance has become central to platform trust, compliance, and growth. Effective programs combine methods and signals to address different age thresholds, regulations, and risk levels across jurisdictions. This session explores how Know Your Customer (KYC), Digital ID and reusable credentials are becoming part of good platform compliance, and how they help digital platforms grow while reducing friction. Speakers will explain why global age assurance requires layered methods that adapt to jurisdictional requirements, risk levels, and user needs. They will also discuss how approach age thresholding while minimizing personal data disclosure. Attendees will leave with practical steps for strengthening age assurance in their trust and safety stack and preparing for the future of identity and platform compliance.

Grab lunch with old friends and new colleagues.

Not every buyer, seller, host, or driver carries the same level of risk. The panel explores how marketplaces can tailor trust decisions throughout the user lifecycle instead of applying identical verification and controls to everyone.

A high-performing fraud model doesn't necessarily mean a healthier marketplace. Fraud teams often measure success through precision, recall, and detection rates. But those metrics can't answer the questions that matter most: - Did harmful behavior actually decrease? - Were legitimate members protected? - Did the marketplace become safer? Join Gabrielė Mongirdaitė of Vinted and Elisa Ahern of Incognia as they explore how fraud teams can move from measuring model performance to measuring real-world impact. They'll unpack the path from offline validation and experimentation to ongoing monitoring, examine the hidden costs of false positives and false negatives, and discuss why different interventions require different confidence thresholds. Attendees will leave with a practical framework for connecting fraud decisions to downstream outcomes, from harmful activity and member trust to marketplace health and business impact.