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Schedule & Agenda

Welcome to the schedule of events for the Marketplace Risk Global Summit (MRGS). Check out the logistics page to learn more about hotels, public transportation, parking, and tourists  attractions. 

Presented by:

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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AGENDA

2025 Final
Agenda

Focused on trust & safety, digital risk management, compliance, fraud prevention, and evolving regulations for marketplaces, fintechs, and digital platforms.

Schedule of events :

London, November 10 - 11, 2025

Monday, 10

  • 8:00 - 9:00 AM | Check-in / Registration

  • 9:00 - 9:40 AM | Keynote

  • 9:50 AM - 5:10 PM | Sessions

  • 5:30 - 7:30 PM | Welcome Reception Hosted by Apollo

Tuesday, 11

  • 8:00 - 9:00 AM | Check-in / Registration

  • 9:00 - 9:40 AM | Keynote

  • 9:50 AM - 2:45 PM | Sessions

  • 2:45 - 5:00 PM | Networking Reception Hosted by AON

Persona Room

Building Trust & Safety: Mitigating the Risk of Worker Fraud in a Digital Age

10 de nov. de 2025

From:

11:30 AM

To:

12:00 PM

- Jack Dendle, Head of Client Success (GIG International), First Advantage
- Adam Rudd, Sales Director EMEA, First Advantage

This session will address the challenges that digital and gig platforms face in light of the emerging threats of fraud. We will cover recent changes to government legislation and explore how organisations are leveraging digital services to protect their brand, safeguard the community, and mitigate financial risks. Participants will gain insights into implementing a robust and compliant onboarding programme with minimal impact, while ensuring scalability to meet the growing demands of the sector. Additionally, the session will highlight industry trends and adaptations that organisations can consider for future success.

Incognia Room

Rethinking Trust in Marketplaces: From Digital Wallets to Social Identity

10 de nov. de 2025

From:

12:15 PM

To:

12:45 PM

- Adam Kahn, Trust, LinkedIn
- Poornima Sethu, Engagement Manager, Persona

Marketplaces are entering a new era of identity. Governments are rolling out digital IDs like Europe’s eID wallets, while users increasingly expect portable, reusable credentials they can carry across platforms. At the same time, alternative trust signals—such as LinkedIn’s verified badges, professional networks, and reputation systems—are reshaping how identity is expressed online. In this session, LinkedIn and Persona share real examples from LinkedIn’s acceptance of digital IDs and explore how marketplaces can rethink identity—blending official credentials with community-driven signals to create experiences that are secure, portable, and user-first.

LegitScript Room

Seeing Is Believing: Can Marketplaces Survive the AI Image Era?

10 de nov. de 2025

From:

12:15 PM

To:

12:50 PM

- Charlotte Bax, Founder & CEO, Captur AI
- Tanya Cordrey, Chief Product Officer, Motorway

Marketplaces run on trust. But what happens when the images buyers and sellers rely on are no longer real? AI image generation is rewriting the visual language of commerce — powering stunning product photos, instant listings, and personalized shopping experiences. Yet it’s also blurring the line between truth and illusion. This panel explores the tension between synthetic creativity and authentic trust. Can marketplaces harness AI’s power without breaking the bond that keeps buyers and sellers honest? Or are we entering a world where everything looks real — and nothing is?

Persona Room

From Policy to Practice: Bridging Automation and Policy to Achieve Online Safety at Scale

10 de nov. de 2025

From:

12:15 PM

To:

12:55 PM

- Guillaume Bouchard, CEO & Founder, Checkstep
- Tahlia Fancy, Sr Manager, Account & Commercial Ops., Pinterest
- Camilla Hegarty, SVP Practice Lead & Business Development – Trust and Safety, Teleperformance
- Amy Somerford, AML Assurance, JustGiving

As online platforms and marketplaces expand, maintaining trust, integrity and the safety of users demands a seamless connection between policy design and enforcement. In this panel, we’ll explore how policy frameworks and automation can reinforce one another to build safer digital ecosystems. Bringing together experts from trust and safety, policy development, and AI, the discussion will examine how to translate policy into practice - and how automated enforcement can help marketplaces refine and strengthen policies. The panel will also offer practical approaches on how to balance human and automated moderation to achieve the most efficient moderation strategy. Ultimately, the session aims to show how bridging automation and policy can help online platforms move from reactive moderation to proactive, systemic protection - ensuring scalable, transparent, and trustworthy compliance for digital spaces.

The Minster Building

Networking Lunch

10 de nov. de 2025

From:

12:45 PM

To:

1:30 PM

Grab lunch with old friends and new colleagues.
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