San Francisco, CA | Marketplace Risk
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Marketplace Risk Management Conference 2026 - #MRMC26

Presented by:

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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San Francisco, May 12-14, 2026

The World's Largest Digital Platform Conference

SPEAKERS

Featuring Founders, Operators and Experts From...

Join top experts, founders, and industry leaders as they share real-world experiences, proven strategies, and forward-thinking solutions to today’s most pressing challenges in digital risk — including trust & safety, compliance, fraud prevention, and beyond.

Mike Wilkins

Head of Trust & Safety

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Jessica Ballard

VP, Risk & Claims

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Sarika Oak

Senior Director, Operations

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Discover more about the world's largest digital platform conference, including topics, speakers and the platforms participating.

ABOUT #MRMC - Marketplace Risk Management Conference

Designed for Founders and Leaders Shaping the Future of Digital Platforms

Reduce your risk to nearly zero. Platform-based businesses across the digital ecosystem face complex and evolving risks — but with the right strategies, technology, and safeguards, those risks can be effectively managed.

Each year, the industry comes together at the Marketplace Risk Management Conference — the first and only conference dedicated to digital risk and critical areas such as trust & safety, compliance, fraud prevention, and evolving regulations — to learn, connect, and exchange best practices shaping the future of the digital economy.

ABOUT OUR CONFERENCES

Key Details & Why You Can't Miss Them

WHO

  • Founders and leaders from digital platforms, including marketplaces, fintechs, and platform-based businesses, who want to learn from peers.

  • Innovative solution providers, vendors and firms solving platform challenges.

  • Industry leaders and subject matter experts.

WHY

  • Learn best practices and tested strategies to protect your digital platform.

  • Network with peers and industry experts from around the world.

  • Share your knowledge and experience with other industry leaders.

WHAT

  • Trust & Safety

  • Fraud Prevention

  • Regulatory & Compliance Challenges

  • Technology & Innovation

  • Emerging Risks Across Digital Platforms

Designed for founders and leaders across digital platforms, including marketplaces, fintechs, and platform-based businesses.

WHEN

  • San Francisco, CA - May 12-14, 2026

  • Convene - 40 O'Farrell St, San Francisco, CA 94108, USA

Find Out Why Founders and Leaders Attend The Marketplace Risk Management Conferences

AGENDA

Draft Agenda

Focused on digital risk and critical areas such as trust & safety, compliance, fraud prevention, and evolving regulations across digital platforms, including marketplaces, fintechs, and platform-based businesses.​

Schedule of Events

(May 12 -14 2026)

 

Tuesday, May 12th
1:30 PM - 5:00 PM: Bootcamp (Marketplace only)
5:00 PM - 7:00 PM: Welcome Reception hosted by LinkedIn

 

Wednesday, May 13th

8:00 AM - 9:00 AM: Check-in and Registration
9:00 AM - 10:00 AM: Keynote
10:00 AM - 5:00 PM: Sessions
5:00 PM - 7:00 PM: Networking Reception at Convene

 

Thursday, May 14th
8:00 AM - 9:00 AM: Check-in and Registration
9:00 AM - 4:00 PM: Sessions

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Which Identity Signals Still Hold Up in the Age of AI?

- Kyle Griffin, Enterprise Account Executive, Incognia
- Edgar Herrera, Senior Case Manager - Critical Escalations, Thumbtack

Digital platforms operate in high-velocity, multi-sided environments where fraud is no longer isolated. Traditional controls like static device fingerprinting, OTPs, and one-time identity checks are under pressure from tactics such as: - Emulator and virtual-device networks - Location spoofing and environment manipulation - Multi-account coordination - Incentive abuse at scale - Fraud-as-a-service ecosystems As AI makes it easier to simulate purely digital signals, platforms face a critical question: which signals still hold up in real-world investigations? This panel explores how teams are combining investigative expertise with signals grounded in real-world behavior to identify coordinated abuse, connect accounts to real actors, and surface risk earlier in the user journey.

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Trust (but Verify) & Safety

- Drew Fowler, Risk Incident Manager, eBay
- Haley Torson, Sr. Mgr of Emerging Threats, eBay

Metrics will only tell you part of the story. True leading edge detection and monitoring goes beyond the dashboard, blending art and science. Alerts must combine with intuition, business knowledge must mesh with hard earned experience, and findings must become solutions. Responding to incidents can’t just be firefighting, but needs to be a continuous improvement model, constantly pushing your organization forward.

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Foster Trust with Faster Payouts: Mobile First Direct-to-Seller Payments as a Cost Reduction and Fraud Prevention Strategy

- Ty Jensen, Senior Vice President - Treasury Management, Zions Bancorporation
- Jeff Sweet, Enterprise Sales, VerityPay

Every refund and payout is a moment of truth for your marketplace. It's also where fraud concentrates, disputes escalate, and seller trust erodes — often because platforms still rely on portals, checks, and manual workflows that were never built for the speed sellers and consumers expect today. In this session, a marketplace platform founder and a payments leader join forces to show how direct-to-seller, mobile-first payment experiences can transform your biggest operational liability into a competitive advantage. You'll walk away with a practical framework for reducing fraud vectors, closing compliance gaps, accelerating refunds, and building the kind of payment trust that keeps sellers engaged and consumers coming back. You'll learn (and experience live): - Why the payout moment is your highest-risk fraud and dispute surface - How direct-to-phone refunds and payment requests reduce chargebacks and manual intervention - What "mobile-first" payments actually mean for auditability and compliance - Real examples of speed and trust improvements from live marketplace deployments

Level Up Your Marketplace Risk Experience

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Register for any of our conferences and unlock the Marketplace Risk Community App — your gateway to speakers, the agenda, networking with attendees, and so much more!

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Frequently Asked Questions

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