Founders, leaders and operators are invited to join this crash course on risk management designed specifically for marketplace and digital platforms. During this Boot Camp, you will be taken through 10 modules that will help you to identify and mitigate unnecessary risks that are too often overlooked and under appreciated. There's no theory - just useful, actionable information from experts. Attendees will walk away with essential information, along with a 'checklist' to take back and audit their website, mobile app, as well as various policies and processes. Separate registration is required and only open to marketplace and digital platform founders, leaders and operators who are registered for the conference.

Join fellow attendees at the Welcome Reception as we kick off the start of the 2025 Marketplace Risk Management Conference, hosted at Convene. As the sun descends over the city skyline, we extend a warm invitation to join us at the Welcome Reception — a laid back networking reception with old friends and new. This event will unite global thought leaders, innovators, operators and experts, all driven by a shared goal to explore, innovate, and shape the future of marketplaces and digital platforms.

Be sure to check in early to connect and network with other attendees over breakfast!

Transnational organized crime has embedded itself into the global digital economy, operating at an industrial scale to execute sophisticated scams that are draining a generation’s wealth. As platforms, governments, and users struggle to keep pace, the threat continues to evolve — and accelerate. In this powerful opening session, we’ll explore why the problem is far more complex than it appears on the surface. Drawing on real-world data and frontline insights, we’ll uncover the scale, structure, and tactics of organized scam operations — and more importantly, spotlight actionable solutions that marketplaces and digital platforms can deploy today to disrupt this growing threat.

Fraud isn’t just a game of cat and mouse anymore—it’s a business. From phishing kits to gen AI tools, the barrier to entry for fraud has never been lower. In this session, Jonathan Sansom (Fraud & Risk, Lyft) and Eduardo Pires (Head of Industry, Incognia) unpack the growing ecosystem of Fraud-as-a-Service (FaaS), where pre-packaged tools, step-by-step guides, and subscription models empower even novice bad actors to launch sophisticated attacks at scale. We’ll explore: - The evolution of fraud tooling including gen AI, app cloning, virtualizers and image injection - Real-world examples of FaaS being used to exploit gig economy platforms - How companies can adapt their defenses to combat increasingly sophisticated tooling Whether you're on the front lines of fraud prevention or shaping risk strategy, this session will help you understand the infrastructure powering modern fraud—and what it takes to prevent it.