New York, NYC | Marketplace Risk
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New York City, September 16-18, 2025

World's Largest Marketplace Conference in New York City!

Marketplace Risk New York Conference 2025 - #MRNYC25

Presented by:

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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SPEAKERS

Featuring Founders, Operators and Experts From...

Join top experts, founders, and digital platforms industry leaders as they share their experiences, strategies, and forward-thinking solutions to the most pressing challenges in digital risk , trust & safety, compliance, and beyond.

Laura Chen

Senior Product Policy Advisor​

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Theodora Skeadas

Community Policy Manager

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Garrett Olson

Head of Insurance & ERM​

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Carley Lake

Product Marketing Team Lead  

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Kristin Kupiec

Manager, Critical Investigations Unit​​​

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Chelsea Hower

Director of Trust and Safety​​​

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DIGITAL RISK.
SAFER PLATFORMS.
GLOBAL IMPACT.

ABOUT #MRNYC – Marketplace Risk New York Conference

The only conference designed for digital platforms founders and leaders in New York City...

Marketplace Risk events bring together the most influential voices from across the digital platform ecosystem to explore the future of risk, trust & safety, legal and regulatory strategy, and tech innovation.

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Whether you’re part of a marketplace, fintech, or any other digital platform, these conferences are where critical conversations happen and meaningful connections are made.

ABOUT OUR CONFERENCES

Key Details & Why You Can't Miss Them

WHO

  • Whether you’re part of a marketplace, fintech, or any other digital platform.

  • Innovative solution providers, vendors and firms solving platform challenges.

  • Industry leaders and subject matter experts.

WHY

  • Learn best practices and tested strategies to protect your digital platform.

  • Network with peers and industry experts from around the world.

  • Share your knowledge and experience with other industry leaders.

WHAT

  • Digital Risk

  • Trust & Safety

  • Legal Compliance

  • Technology Innovation

​Designed specifically for founders and leaders of marketplace and digital platforms to launch and grow.

WHEN

  • New York, NYC - September 16-18, 2025

  • Convene - 237 Park Ave, New York, NY 10017​

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Find Out Why Founders and Leaders Attend The Marketplace Risk New York Conferences

AGENDA

2025 Draft Agenda

Focused on risk management, trust & safety, compliance & regulatory and legal strategy for marketplaces and digital platforms.

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AI and the Erosion of Privacy: Legal and Ethical Frameworks for Marketplaces

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From:

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- Mark Jaffe, Chief Ethics, Compliance and Privacy Officer, Rivian
- Neha Mehra, VP, GC Americas and Europe II Board, Coforge

Focus: This proposal addresses how marketplaces can effectively use AI for trust and safety operations while maintaining necessary human oversight and mitigating algorithmic bias. It emphasizes the need for a balanced approach to automation and risk management. Key Takeaways: - AI's Role in Scaling Trust & Safety: Examine how AI and machine learning are used for content moderation, fraud detection, and identity verification in high-volume environments. - The Challenge of Algorithmic Bias: Discuss the risks associated with AI bias and its impact on equitable enforcement of platform policies. - The Future of Human-AI Collaboration in Risk Management: Explore models for integrating human expertise with AI systems to achieve more accurate and ethical risk decisions.

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The Use of Arbitration and Forum Selection Provisions in Terms of Service

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From:

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- Chelsea Hower, Director of Trust and Safety, Sittercity
- Adam Mandelsberg, Partner, Perkins Coie LLP

The legal landscape related to mass arbitration terms continues to change at a fast pace and requires bespoke drafting in many cases to meet companies’ specific needs. This session will describe the considerations raised recent Northern District of California opinion in Pandolfi v. Aviagames and arbitration trends and provide practical advice on how to effectively utilize arbitration and forum selection provisions in terms of service.

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Scaling Smarter: Strategic Partnerships for Marketplace Growth & Chargeback Mitigation

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From:

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To:

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- Han Jiang, Senior Applied Scientist of Trust and Safety, Etsy
- Lesley Li, Head of Partnerships, Chargeblast

Growth-stage marketplaces often prioritize speed — but true scale depends on resilient, strategic partnerships. This session will focus on how targeted integrations with payment and compliance partners can drive growth while actively mitigating chargebacks. Through real-world marketplace examples, we’ll discuss how to align incentives, reduce operational friction, and turn vendors into long-term allies. Attendees will leave with a practical playbook for evaluating partners, setting success metrics, and building shared accountability — all while boosting revenue and minimizing dispute risk.

Level Up Your Marketplace Risk Experience

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Register for any of our conferences and unlock the Marketplace Risk Community App — your gateway to speakers, the agenda, networking with attendees, and so much more!

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