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Austin, Texas, February 25, 2026

World's Largest Marketplace Conference in Austin, Texas!

Marketplace Risk Austin Conference 2026 - #MRATX26
Registrations will open soon!

SPEAKERS

Featuring Founders, Operators and Experts From...

Join top experts, founders, and industry leaders as they share their experiences, strategies, and forward-thinking solutions to the most pressing challenges in risk management, trust & safety, compliance, and beyond.

Elena Michaeli

PM Marketplace Risk Strategy

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Ben Newcomer

Senior Manager, Trust and Safety​

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Sarah Brandt

EVP Partnerships

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Discover more about the world's largest marketplace conference, including topics, speakers and the platforms participating.

ABOUT #MRATX

The only conference designed for marketplace and digital platform founders and leaders in Austin, Texas...

The world's largest marketplace conference! As the most comprehensive conference covering trust, safety, compliance, and risk management for the platform economy, #MRATX is the must-attend event for leaders and professionals at the forefront of marketplaces and digital platforms. With dozens of panels, workshops, and keynotes, attendees will walk away with actionable insights, innovative strategies, and essential connections to strengthen their marketplace operations.

ABOUT OUR CONFERENCES

Key Details & Why You Can't Miss Them

WHO

  • Marketplace and digital platforms founders & leaders wanting to learn from peers. 

  • Innovative solution providers, vendors and firms solving platform challenges.

  • Industry leaders and subject matter experts.

WHY

  • Learn best practices and tested strategies to protect your digital platform.

  • Network with peers and industry experts from around the world.

  • Share your knowledge and experience with other industry leaders.

WHAT

  • Risk Management

  • Trust & Safety

  • Legal Compliance

  • Technology Innovation

​Designed specifically for founders and leaders of marketplace and digital platforms to launch and grow.

WHEN

  • Austin, TX - Feb 25, 2026

  • Dell Jewish Community Center (JCC) - 7300 Hart Ln, Austin, TX 78731

 

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Find Out Why Founders and Leaders Attend The Marketplace Risk Austin Conferences

AGENDA

2024 Past Agenda

Focused on risk management, trust & safety, compliance & regulatory and legal strategy for marketplaces and digital platforms.

Epstein Community Hall

Networking Lunch

Feb 27, 2025

From:

12:30 PM

To:

1:30 PM

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Grab lunch with old friends and new colleagues in the Epstein Community Hall.

Postmates Room

Crafting a Strategic and Operational Plan for Optimal Results

Feb 27, 2025

From:

1:15 PM

To:

1:55 PM

- Chad Dennis, Manager, Global Trust & Safety Strategy, DoorDash
- Kristin Kupiec, Manager, Critical and Law Enforcement Response, DoorDash

In a fast-moving, real-world environment like DoorDash, ensuring user safety requires seamless collaboration between Strategy and Operations functions. This panel will explore how these two functions work hand-in-hand to build innovative safety products, proactively mitigate risk, and respond to critical incidents in real time. Leaders from DoorDash’s Safety team will share insights on designing scalable interventions, leveraging experimentation, and operationalizing safety solutions that balance user protection with business needs. Attendees will gain an understanding of the complexities of Trust & Safety at a global scale, learning how cross-functional teams drive impact in an ever-evolving ecosystem.

Sittercity Room

Championing Customer Trust: Building a World-Class Support Experience

Feb 27, 2025

From:

1:15 PM

To:

1:55 PM

- Drew Fowler, Co-Owner, CoFowler Consulting
- Eric Gloris, Managing Director, Red Maple Strategies
- Benjamin Newcomer, Senior Escalations Manager, Rover.com
- Heather Stewart, Director of Regulatory Affairs, Marketplace Industry Association

In today's competitive landscape, trust and safety are paramount to a positive customer experience. This panel discussion will explore how leading companies are prioritizing trust and safety within their customer support operations, not just as risk mitigation, but as a core component of building customer loyalty and advocacy. Our expert panelists will share practical strategies for proactively addressing potential safety concerns, empowering support teams to handle sensitive situations, and creating a seamless and secure experience for every customer. Join us to learn how to transform trust and safety from a potential challenge into a key differentiator in your customer support strategy.

Level Up Your Marketplace Risk Experience

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Register for any of our conferences and unlock the Marketplace Risk Community App — your gateway to speakers, the agenda, networking with attendees, and so much more!

Virtual Booth

Meeting Planning

AI Matchmaker Tool

Lead Scanner

Chat

  • Which registration type should I purchase?
    Purchase the registration type according to your current employer. For example, if you or your firm provides or sells products or services, including without limitation, insurance, background checks, identity authentication/verification, fraud protection/prevention, legal services, etc. then you should register as a Solution Provider / Vendor. If you are an entrepreneur or work for a marketplace or digital platform, for example, B2B, B2C, two or three-sided marketplaces or digital platforms, then you should register as a Marketplace / Digital Platform. If you are unsure, email us at info@marketplacerisk.com.
  • What is the difference between marketplace / digital platforms and vendors / service providers?
    Solutions providers and vendors are individuals and/or companies that sell products and services to marketplace and digital platforms, for example, B2B, B2C, two or three-sided marketplaces or digital platforms. Marketplace / Digital Platforms means and includes two and three-sided marketplaces and digital platforms, as well as sharing, gig, p2p and on-demand platforms. If you are unsure, email us at info@marketplacerisk.com.
  • What happens if I purchase the wrong registration?
    It is important that you purchase the correct registration. If you are unsure, email us at It is important that you purchase the correct registration type. If you are unsure, email us at info@marketplacerisk.com. Solution Providers / Vendors that purchase Marketplace / Digital Platform registrations will be charged the difference before entering the event. Again, if you are unsure, please email us and will get back to you. Keep in mind, we do not give refunds per our Terms and Conditions.
  • Do you offer registration discounts or scholarship opportunities?
    For bootstrapped and unfunded startups, including B2B, B2C, two or three-sided marketplaces or digital platforms, we offer a Scholarship Program for $100. For more information see the Scholarship Program or email us at info@marketplacerisk.com.
  • Where do I enter a discount code?
    If you have a discount code, after you click "Checkout" you enter it in the top right of the screen in the "Coupon Code" field. Each attendee must register individually
  • How do I apply to speak at the Marketplace Risk Management Conference?
    To speak at any of our events, you must apply through the Call for Speakers, which generally opens six months preceding each event and is published on the Marketplace Risk website, weekly in our newsletter, and on our various social media channels. You can also email us at info@marketplacerisk.com if you are unsure or have any questions.
  • What is the deadline to apply to speak at the Marketplace Risk Management Conference?
    The deadline to apply to speak is generally two months before the Marketplace Risk Management Conference. If the deadline has passed, but you are interested in securing a speaking opportunity through sponsorship, email us at info@marketplacerisk.com.
  • How do we become a sponsor of the Marketplace Risk Management Conference?
    Email info@marketplacerisk.com and we will provide information about sponsoring our programs and events.
  • What is the deadline to become a sponsor of the Marketplace Risk Management Conference?
    There is no deadline to sponsor the Marketplace Risk Management Conference, however, sponsors wishing to speak or present need to be sure to confirm sponsorship prior to the call for speakers deadline. After that date, there may still be opportunities to speak or present; however, options will be limited in order for us to be able to publish the program on time.
  • Is there a virtual option for the Marketplace Risk Management Conference? Is anything broadcast live?
    No, there is not. Some of the biggest value comes from learning, networking and sharing information with each other, in person.
  • Where is the Marketplace Risk Management Conference held?
    Convene - 40 O'Farrell Street, San Francisco, CA, 94108
  • Can I register on-site for the Marketplace Risk Management Conference?
    Yes, however, the price is signifcantly higher than registering ahead of the event.
  • If I register for the Marketplace Risk Management Conference and cannot make it, do you offer refunds?
    No, we do not offer refunds per our Terms and Conditions.
  • Do you publish the attendees prior to or after the event?
    No, we do not publish the attendees publicly. You may connect with other attendees in-person at the event, or download the Marketplace Risk Community app and connect, network and engage with other attendees virtually. You may also connect, network and engage with other attendees through a variety of features and functionalities on the Marketplace Risk Community app.
  • Is there a conference mobile app?
    Yes, we are excited to announce the launch of our new Marketplace Risk Community app in 2025! This upgraded app is designed to enhance your event experience with advanced matchmaking features, allowing you to connect with attendees more easily. It offers new ways to explore the agenda, schedule meetings with other participants, and engage in networking opportunities like never before. After registering, you will receive an email with instructions on how to download and start using the new Marketplace Risk Community app.
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