Final Agenda | Marketplace Risk
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Schedule & Agenda

Welcome to the schedule of events for the Marketplace Risk Austin Conference (MRATX). Check out the logistics page to learn more about hotels, public transportation, parking, and tourists  attractions.

Presented by:

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AGENDA

Final Agenda

Focused on digital risk and critical areas such as trust & safety, compliance, fraud prevention, and evolving regulations across digital platforms, including marketplaces, fintechs, and platform-based businesses.

Schedule of Events (February 24 - 25, 2026)

Tuesday, February 24
5:30 PM - 7:30 PM: Welcome Reception at JCC

 

Wednesday, February 25

8:00 AM - 9:00 AM: Check-in and Registration
9:00 AM - 9:40 AM: Opening Session
9:50 AM - 5:10 PM: Sessions
5:00 PM - 7:00 PM: Networking Reception at JCC

JCC

Welcome Reception hosted by Incognia

Feb 24, 2026

From:

5:30 PM

To:

7:30 PM

Join us for a welcome reception, hosted by Incognia, at the Dell Jewish Community Center (JCC) on the evening before the Marketplace Risk Austin Conference. This networking event offers a relaxed setting to connect with fellow attendees, speakers, and industry leaders. Enjoy refreshments, engage in insightful conversations, and kick off the conference by building meaningful connections. The reception will take place from 5:30 PM to 7:30 PM at the Dell Jewish Community Center (JCC), setting the stage for the exciting sessions and opportunities ahead. Don’t miss this opportunity to mingle and start the conference on a high note.

JCC

Check In & Networking Breakfast

Feb 25, 2026

From:

8:00 AM

To:

9:00 AM

Be sure to check in early to connect and network with other attendees over breakfast!

Incognia Room

Digital Marketplaces Risk, Trust & Safety Assessment Framework

Feb 25, 2026

From:

9:00 AM

To:

9:40 AM

- Abhay Antony, Sr. Director, Trust & Safety, Thumbtack

We are building to share open-source with the digital marketplaces community and will launch the Digital Marketplaces Risk, Trust & Safety Assessment Framework at Marketplace Risk Austin 2026. We propose a concise, standardized framework that allows digital marketplaces to evaluate their Trust, Safety, and Risk programs through a points-based assessment model. This model serves as a practical tool for platforms to measure their own maturity and coverage across critical domains in user safety and risk management. By assigning quantitative scores to each aspect of a marketplace’s trust and safety infrastructure, the framework provides an objective way to benchmark progress over time and against industry standards . The approach is tailored for digital marketplaces – recognizing their unique mix of user-generated content, transactions, and community interactions – and is meant for sharing at industry forums to encourage broad adoption.

Incognia Room

Fraud-as-a-Service: How to Commit Fraud Fueled by GenAI

Feb 25, 2026

From:

9:50 AM

To:

10:30 AM

- Drew Fowler, Risk Incident Manager, eBay
- Eduardo Pires, Director of Fraud Solutions, Incognia

What do “free iPhones,” “free food,” and “free stays” have in common? They’re all outcomes of today's GenAI-fueled fraud ecosystem, where industrial-scale tactics are used to bypass security, drain merchant incentives, and exploit identity gaps. AI isn’t just transforming platforms. It’s powering their attackers. As generative AI and virtual environments become more accessible, fraud tactics are evolving from manual exploits to industrialized, automated operations. From emulators and app cloners to deepfake-powered account creation, the new fraud playbook is faster, more scalable, and harder to detect. Fraudsters are becoming increasingly organized, resembling a production line, and these tools are being distributed on the deep web and in fraudster communities on social networks and messaging apps, operating as a monthly subscription service costing a few hundred dollars: it is fraud-as-a-service. In this session, we'll unpack how AI is being weaponized in today’s fraud ecosystem and what real-world defenses look like. Expect practical case studies, data-driven insights, and a breakdown of the signals that still surface truth in a landscape of synthetic noise. Key Takeaways: - How generative AI and automation are fueling large-scale fraud schemes - How device, location, and behavioral signals expose hard-to-catch threats like deepfakes and virtual farms - Real-world examples of how fraud leaders are adapting their stacks to stay ahead of evolving threats

G2 Risk Solutions Room

When “Health” Becomes High-Risk: How Marketplaces Can Govern Emerging Products in the New Wellness Economy

Feb 25, 2026

From:

9:50 AM

To:

10:30 AM

- Niamh Lewis, Vice President, Compliance Operations, Merchant and Digital Commerce Risk Solutions, G2 Risk Solutions

Marketplaces are seeing rapid growth in wellness aids, performance enhancers, research chemicals, and other health-adjacent products that sit in regulatory gray areas. Listings change quickly and sellers adapt faster than policy. The consequences of missing the mark on this type of risk (including consumer harm, enforcement action, and brand damage) can be immediate — and significant. This session covers emerging wellness risk areas and what they mean for marketplace policy, enforcement, and reputational exposure in 2026. Drawing on real-world patterns, we examine how these products appear on platforms, why they escalate risk, and how marketplaces can prepare to meet the challenges. Attendees will learn to: - Understand the risk profiles of key categories, including weight-loss drugs, novel cannabinoids, kratom alkaloids, peptides, and ingredients subject to country-specific restrictions. - Recognize seller tactics that complicate detection, such as “research use only” positioning, euphemisms, bundling, and jurisdictional arbitrage. - Identify practical policy and enforcement implications, including where to tighten category definitions, when enhanced review is warranted, and what signals to monitor to stay ahead of regulatory attention.
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