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Schedule & Agenda

Welcome to the schedule of events for the Marketplace Risk Austin Conference (MRATX). Check out the logistics page to learn more about hotels, public transportation, parking, and tourists  attractions.

Presented by:

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AGENDA

Final Agenda

Focused on digital risk and critical areas such as trust & safety, compliance, fraud prevention, and evolving regulations across digital platforms, including marketplaces, fintechs, and platform-based businesses.

Schedule of Events (February 24 - 25, 2026)

Tuesday, February 24
5:30 PM - 7:30 PM: Welcome Reception at JCC

 

Wednesday, February 25

8:00 AM - 9:00 AM: Check-in and Registration
9:00 AM - 9:40 AM: Opening Session
9:50 AM - 5:10 PM: Sessions
5:00 PM - 7:00 PM: Networking Reception at JCC

JCC

Welcome Reception hosted by Incognia

Feb 24, 2026

From:

5:30 PM

To:

7:30 PM

Join us for a welcome reception, hosted by Incognia, at the Dell Jewish Community Center (JCC) on the evening before the Marketplace Risk Austin Conference. This networking event offers a relaxed setting to connect with fellow attendees, speakers, and industry leaders. Enjoy refreshments, engage in insightful conversations, and kick off the conference by building meaningful connections. The reception will take place from 5:30 PM to 7:30 PM at the Dell Jewish Community Center (JCC), setting the stage for the exciting sessions and opportunities ahead. Don’t miss this opportunity to mingle and start the conference on a high note.

JCC

Check In & Networking Breakfast

Feb 25, 2026

From:

8:00 AM

To:

9:00 AM

Be sure to check in early to connect and network with other attendees over breakfast!

Incognia Room

Digital Marketplaces Risk, Trust & Safety Assessment Framework

Feb 25, 2026

From:

9:00 AM

To:

9:40 AM

- Abhay Antony, Sr. Director, Trust & Safety, Thumbtack

We are building to share open-source with the digital marketplaces community and will launch the Digital Marketplaces Risk, Trust & Safety Assessment Framework at Marketplace Risk Austin 2026. We propose a concise, standardized framework that allows digital marketplaces to evaluate their Trust, Safety, and Risk programs through a points-based assessment model. This model serves as a practical tool for platforms to measure their own maturity and coverage across critical domains in user safety and risk management. By assigning quantitative scores to each aspect of a marketplace’s trust and safety infrastructure, the framework provides an objective way to benchmark progress over time and against industry standards . The approach is tailored for digital marketplaces – recognizing their unique mix of user-generated content, transactions, and community interactions – and is meant for sharing at industry forums to encourage broad adoption.

Incognia Room

Fraud-as-a-Service: How to Commit Fraud Fueled by GenAI

Feb 25, 2026

From:

9:50 AM

To:

10:30 AM

- Drew Fowler, Risk Incident Manager, eBay
- Eduardo Pires, Director of Fraud Solutions, Incognia

What do “free iPhones,” “free food,” and “free stays” have in common? They’re all outcomes of today's GenAI-fueled fraud ecosystem, where industrial-scale tactics are used to bypass security, drain merchant incentives, and exploit identity gaps. AI isn’t just transforming platforms. It’s powering their attackers. As generative AI and virtual environments become more accessible, fraud tactics are evolving from manual exploits to industrialized, automated operations. From emulators and app cloners to deepfake-powered account creation, the new fraud playbook is faster, more scalable, and harder to detect. Fraudsters are becoming increasingly organized, resembling a production line, and these tools are being distributed on the deep web and in fraudster communities on social networks and messaging apps, operating as a monthly subscription service costing a few hundred dollars: it is fraud-as-a-service. In this session, we'll unpack how AI is being weaponized in today’s fraud ecosystem and what real-world defenses look like. Expect practical case studies, data-driven insights, and a breakdown of the signals that still surface truth in a landscape of synthetic noise. Key Takeaways: - How generative AI and automation are fueling large-scale fraud schemes - How device, location, and behavioral signals expose hard-to-catch threats like deepfakes and virtual farms - Real-world examples of how fraud leaders are adapting their stacks to stay ahead of evolving threats

Veriff Room

Marketplace Insurance Transformed from Cost Center to Revenue Engine

Feb 25, 2026

From:

9:50 AM

To:

10:30 AM

- Nick Klinka, Director of Actuarial and Underwriting, Roamly
- Iker Lazlo, Director, Trust & Safety, Outdoorsy

Insurance remains one of the most underutilized margin levers for digital platforms and marketplaces. This session explores how companies can unlock meaningful new revenue by combining deep actuarial expertise with modern technology to transform insurance from a cost center into a growth engine. Through real-world examples, we’ll break down three core pillars of a scalable insurance strategy. First, predictive underwriting: applying advanced actuarial models and data signals to enable risk-segmented pricing and proactively prevent high-risk bookings before losses occur. Second, in-house claims management: retaining operational control to reduce loss leakage, improve customer experience, and drive faster, fairer outcomes. Third, the ecosystem advantage: generating incremental revenue by bundling and distributing off-platform insurance products that extend protection beyond the core transaction. Attendees will leave with a clear framework for how insurance can be embedded into the marketplace experience to drive profitability, resilience, and long-term growth—without compromising trust or user experience.
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