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JOB OPPORTUNITIES

Good News for Job Seekers
2023

Are you looking for new and exciting job opportunities in the marketplace and digital platform ecosystem? Look no further than our regularly updated job opportunities page. Leading companies are currently hiring, and we make it easy for you to stay up-to-date with the latest openings. Trust us to make your job search a little bit easier, so you can focus on finding the perfect position to advance your career.

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JOBS LISTING

Community Policy Senior Manager, Safety

US

Airbnb

As Community Policy Sr Manager in the area of Safety on the Community Policy & Global Partnerships team, your work will help keep the Airbnb community safe through building and implementing internal policies and working with our agents to enforce them. You will work across the business and with external stakeholders to continuously evaluate and improve policies and to handle new issues as they arise. Your work will address areas such as women’s safety, physical safety, harm prevention and global risk assessment. This role will have a direct impact on the peace of mind of millions of Airbnb customers around the world. By facilitating improvements to guest and host policies across Airbnb, folks in this role can directly influence the experience all users have on platform, potentially alleviating friction and fostering peace of mind for millions of Airbnb customers around the world.

Policy Manager, Ads, Worldwide Ad Policy

NY, VA, USA

Amazon

Amazon is seeking a Policy Manager, Advertising Policy to be part of the WorldWide Ad Policy team as a content reviewer specializing in high judgment use cases, primarily in the book advertising space. The Policy Manager will review content for compliance with ad policies in categories that require deep research and awareness of current and emerging events. They will develop knowledge in locale specific requirements and make decisions that consider cultural and societal norms.

Research Engineer, Trust & Safety

San Francisco, CA or London, UK

Anthropic

Anthropic is looking for research engineers to help build safety and oversight mechanisms for AI systems. As a trust and safety research engineer, you will work to train models which detect misuse and help ensure user well-being. You will apply your technical skills to uphold our principles of safety, transparency, and oversight while enforcing our terms of service and acceptable use policies.

Sr. Counsel

Washington, DC

Apple

As the Senior Counsel at Apple, the selected candidate will be responsible for serving as a subject matter expert in the field of online safety legal, regulatory, and policy issues that impact the company's business and products on a global scale. A key aspect of this role will involve working closely with internal teams to devise innovative approaches to address legal, regulatory, and policy challenges.

Manager, Trust & Safety Identity

Charlotte, NC

Credit Karma

They are currently in search of a highly skilled and experienced Security Trust & Safety Manager to join their organization. The role of the Security Trust & Safety Manager will involve the development, implementation, and management of comprehensive security and trust programs. The main objective is to ensure the safety and integrity of the organization's operations, members, and employees. Collaborating with various cross-functional teams, the Security Trust & Safety Manager will identify potential risks, devise effective mitigation strategies, and enforce policies and procedures that align with the industry's best practices. This position plays a vital role, requiring exceptional problem-solving skills, strong leadership abilities, and extensive knowledge of security protocols and technologies.

Privacy Advisor

DeleteMe

DeleteMe’s Privacy Operations team is the beating heart of the organization, delivering timely and high quality service to protect our members. As a DeleteMe Privacy Advisor you will be focused on helping members through removing their information from the internet. You’ll do this by auditing personal data, managing requests for the removal of that data and communicating that information in a timely and accurate manner.

Senior Legal Response Analyst

Amsterdam, Netherlands

Discord

Discord is currently in search of a Senior Legal Response Analyst to become part of its expanding Legal Response team. In this role, the Senior Legal Response Analyst will be responsible for handling Discord's responses to inquiries and requests from sovereign reporters. Additionally, they will actively participate in team projects, collaborating closely with various cross-functional partners.

Manager, Community Policy

San Francisco, CA

DoorDash

DoorDash’s Trust and Safety team is seeking a Community Policy Manager to create, write, and implement the policies that guide online and offline behavior on the platform. This is an exciting opportunity for a candidate with a strong background in policy and trust and safety to drive impactful initiatives to ensure the safety of more than XX Dashers and YY Customers who rely on DoorDash every month.

Risk Operations Analyst, Play and Android, Trust and Safety

Austin, TX

Google

Trust & Safety team members are assigned the responsibility of identifying and addressing the most significant challenges that threaten the safety and integrity of the products. They leverage technical expertise, adept problem-solving abilities, user insights, and proactive communication to safeguard users and partners from abuse across Google products such as Search, Maps, Gmail, and Google Ads. Within this team, individuals are characterized as big-picture thinkers and strategic team players, driven by a dedication to ethical conduct. They operate on a global scale and collaborate across functions with Google engineers and product managers to swiftly identify and combat instances of abuse and fraud at Google's pace - with a sense of urgency. They derive satisfaction from the knowledge that their efforts contribute daily to fostering trust in Google and upholding the highest standards of user safety.

Commercial Counsel

San Francisco, Bay Area

Instawork

Instawork is looking for an intellectually curious and pragmatic Commercial Counsel. As Instawork’s third full-time lawyer, you will help close deals with customers and vendors, provide advice to cross-functional teams, partner on cross-departmental product and compliance issues, and more (so very much more). Reporting to Deputy General Counsel, this role expands a small but scrappy Legal team and will be responsible for helping to scale legal functions at a company named one of Forbes’s 25 Next Billion Dollar Startups.

Sales Director, Strategic Accounts

Mangopay

Mangopay is looking for a Sales Director to help deliver against strategic growth objectives for enterprise prospects You will be responsible for leading and driving sales efforts with a team of experienced payments experts. Your primary objective will be to achieve revenue targets, expand market share, and establish Mangopay as a leading payment solutions provider. You will strategically develop and implement sales strategies, and build strong relationships with prospects to maximize business opportunities.

Deputy Oversight Board Liaison

Menlo Park, CA, Washington, DC

Meta

As a member of Meta's content policy team, the individual will collaborate closely with a team of highly talented and experienced subject matter experts in content policy and products. The responsibilities encompass understanding Meta's policies and operations thoroughly to provide optimal support to the Board, the company, and the users of Meta's services. The role also involves the management of high-profile content escalations, occasionally requiring the individual to make challenging decisions under pressure regarding whether to permit or remove content.

Director, Data Privacy & Security Legal

Los Gatos, CA

Netflix

Netflix is currently in search of a Director for its Data Privacy & Security Legal team, with the position based in Los Gatos. The Director, in this role, will collaborate closely with business and cross-functional partners to drive the company's business initiatives and contribute to the ongoing development of its Privacy Program.
As part of the responsibilities encompassing the support of the privacy program and operations, the Director is required to comprehend Netflix's corporate structure, goals, risk tolerance, and align them with the organization's overarching objectives. A key aspect of the role involves developing a profound functional understanding of Netflix's privacy program, including how its systems and data flows contribute to and uphold the program's objectives.

Vice President for AI Trust & Safety

NY & Remote

NewsGuard

News Guard Tech needs a senior executive who can help better understand the needs of the AI models and tailor unique offering in a way that makes the use of our data the most effective and creates partnerships that are highly productive for both sides.

Lead Counsel, Product

Remote, US, CAN

Outschool

Outschool is looking for a strategic, impact-seeking senior Lead Counsel to join the legal team. The company is searching for a candidate who is business minded with a track record of providing practical, creative, and timely business advice, supporting all stages of product development and launches, and serving as a trusted legal advisor to product teams. This person is also a jack-of-all-trades and can take on other legal areas of the business as needed. Outschool has a unique titling philosophy and this role would be a Director level role at other companies.

Lead Public Policy & Advocacy Manager, APAC

Sydney, New South Wales, AUS

Pinterest

Pinterest is looking for a public policy leader to join our Public Policy and Advocacy team. This company is focused on building the expertise and relationships necessary to advise and advocate on behalf of the company. They will focus on educating key audiences about Pinterest and learning from technology policy experts to inform the decisions made as a company.

CTO & Co-Founder

San Francisco, CA

Raveival

As the Chief Technology Officer (CTO) and Co-Founder, you will be at the forefront of technological and strategic endeavors, driving technical vision and helping shape the future of the Company. Raveival is early-stage business, so you’ll need to balance being hands-on with being a big-picture strategist and leader. This role is ideal for someone who wants to help build a B2C2C company from the ground up.

Policy Specialist, Platform Safety Policy

Remote, Ireland

Reddit

They are currently seeking a Senior Policy Specialist to join the Platform Safety Policy team. The team focuses on promoting the well-being and prosperity of Reddit communities by formulating equitable, nuanced, and transparent rules that strike a balance between the rights of Redditors to freely express themselves, maintain their privacy, and ensure their safety. The chosen candidate will be accountable to the Platform Safety Policy Lead, contributing to the creation of practical, site-wide policies that establish clear expectations for Reddit users and facilitate uniform enforcement by Reddit administrators. Within this role, the individual will conduct thorough policy analysis for the enforcement teams, and suggest and implement enhancements to the end-to-end policy development process.

Trust & Safety Specialist

Sydney, Australia

Snap Inc

The Trust & Safety team at Team Snapchat is actively seeking a qualified individual to fill the role of Trust & Safety Specialist. The ideal candidate is someone who demonstrates composure under pressure and possesses a keen enthusiasm for enhancing workflows and proactively improving the Snapchat user experience. The responsibilities for this role encompass various tasks, including the development of support resources, monitoring and escalating community issues, and acting as a versatile contributor willing to assist in diverse areas to support the community and ensure the safety of Snapchatters.
Given the inherent nature of Trust & Safety work, the candidate should be prepared and willing to engage with sensitive issues and content that may be considered offensive or disturbing. The team has implemented careful measures and support systems to safeguard the well-being of all its members.

Safety & Trust Business Architect

Remote

StockX

The person will join a dynamic and diverse team comprising dedicated professionals committed to safeguarding StockX's marketplace, customers, team members, and inventory on a global scale. They will play a pivotal role in formulating, steering, and implementing the strategy and roadmap for the Safety & Trust team at StockX. This leadership position within the Safety & Trust team necessitates effective collaboration across various functions, including Product, Engineering, Brand Protection, Operations, Customer Support, and Information Security.

Director of Operations

US

Tech Coalition

The Tech Coalition is seeking its first Director of Operations to lead efforts in driving operational excellence and efficiency in the pursuit of our mission. The Director of Operations will work closely with the executive team and board of directors to develop and implement strategic initiatives, streamline internal processes, and oversee day-to-day operations to ensure the Coalition’s success in ending online child sexual abuse and exploitation.

Director of Public Affairs & Communications

US

Tech Coalition

The Tech Coalition is currently in search for a Director of Public Affairs & Communications who will be responsible for spearheading the communication and external affairs strategy of the Coalition. This individual will play a critical role in effectively disseminating the Coalition's message and working towards mobilizing the extensive capabilities of the global tech industry to ensure the safety of children.

Global Director of Growth Marketing

Teleperformance

Teleperformance is looking for bright minds, creative influencers, and status-quo challengers that need a platform for their ideas to shine. A forum where they can speak their truth. Where they can be authentic. Where integrity is part of the organization’s DNA. Where there’s a safe space for them to be heard. Where ideas can transcend all boundaries. Where they are respected beyond labels.

Project Management internship

Remote

Tremau

As a project management intern within the Tremau policy team you will work with an exciting and diverse set of very large global clients solving the most complex compliance and risk management challenges in the online Trust & Safety space and helping define best practices with a long-lasting impact. You will be able to apply this knowledge and adapt it to the unique challenges in content moderation and Trust & Safety.

Territory Manager II

Toronto, CAN

Turo

They are seeking a data-driven and strategic individual to accelerate the growth, performance, and success of their Power Hosts – pivotal members within their host community. As the Host Success II Manager, the individual will bear the responsibility of managing, delighting, growing, and retaining these essential platform members. The ideal candidate demonstrates strong leadership qualities, takes ownership of their responsibilities, and possesses a talent for problem-solving and innovation.

Operations Manager - Customer Support

London, UK

Turo

The purpose of this role is to ensure that the Customer Support Operations teams are focused on designing, prioritizing, and delivering exceptional experiences for hosts and guests, even when interactions extend across various parts of the business. The individual in this role will develop and manage structured methodologies to ensure that support experiences integrate people, processes, and product capabilities to provide best-in-class experiences.
They will be responsible for supporting customer experience journey targets (such as customer satisfaction and customer effort score) and specific operational targets (including contact rates and cost per trip). Additionally, they will need to adopt a global approach while also understanding regional and market nuances, allowing them to act as a leader and innovator in their area of expertise and provide guidance to others on the team.

Lead Product Manager, Trusted Identity

Sunnyvale, San Francisco, CA

Uber

The Identity team is seeking an experienced and hardworking Lead Product Manager to lead the Identity Verification Strategy at Uber!

As part of the Identity team, you will be responsible for defining one of the fundamental components of the user’s identity and risk management system at Uber.

The role demands a deep background in product management, machine learning, leadership skills, the ability to operate in a highly technical environment, the ability to do user research and work collaboratively with many customers, and killer puzzle-solving and intuition.

Customer Experience Supervisor

Phoenix, AZ

Whatnot

The Customer Experience team is responsible for driving the best possible user experience through process improvement, order management, and problem-solving. As a leader of this team, you will be responsible for ensuring that a team of agents digs into every ticket to the lowest level of detail so they can best solve customer issues and provide critical user insights to the business. You’ll take those insights and make Whatnot 1% better every day by partnering with driving cross-functional teams to fix gaps in products or experiences that negatively impact the customers.

Trust & Safety Agent

Austin, TX

Whatnot

The Trust & Safety team is a high-impact team that ensures Whatnot is a safe and trusted platform for its buyers and sellers. As a Trust & Safety Agent, they work as the front-line support, providing inbound email and chat-based customer service for users in crisis. Their role involves de-escalating and educating customers through a clear and accurate exchange of information, leading to a successful resolution and improved marketplace safety. Additionally, they thoughtfully investigate Trust & Safety cases with medium complexity and high sensitivity while maintaining customer satisfaction.
The Trust & Safety Agent collaborates with other departments to research and resolve any open questions. They efficiently work through a backlog of open issues and monitor the performance of key operations. It is crucial for them to represent the company with integrity and professionalism. They review key metrics and utilize data to make informed decisions regarding Trust & Safety measures.

Product Marketing Manager

Remote, US

allUP

As allUP’s first marketer, you’ll help build out entire marketing lifecycle from the ground up. You will spearhead our efforts to acquire new users and keep them engaged.
This role is both tactical and strategic. You will both identify channels for growth, and also execute on day-to-day activities to keep the marketing machine running.

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