Sarah Schol

Safety leader with nearly 20 years of operational experience in Trust and Safety and Crisis Response, skilled in building high-performing teams, operationalizing safety programs, and resolving high-risk, high-complexity incidents with a focus on preserving user trust. Adept at navigating complex stakeholder landscapes, aligning global teams, and partnering across Product, Claims, Legal, and external vendors to ensure safety policies, tooling, and workflows meet industry-leading standards. Known for analytical rigor, operational excellence, and people-centered leadership that reduces harm, strengthens trust across large consumer platforms, and supports organizations through ambiguity, high-visibility incidents, and rapid change.