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Marketplace Risk Management Conference 2026 - #MRMC26

Presented by:

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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San Francisco, May 12-14, 2026

The World's Largest Digital Platform Conference

SPEAKERS

Featuring Founders, Operators and Experts From...

Join top experts, founders, and industry leaders as they share real-world experiences, proven strategies, and forward-thinking solutions to today’s most pressing challenges in digital risk — including trust & safety, compliance, fraud prevention, and beyond.

Mike Wilkins

Head of Trust & Safety

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Jessica Ballard

VP, Risk & Claims

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Sujata Mukherjee

Sr Director - CX & Trust Product Management

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Discover more about the world's largest digital platform conference, including topics, speakers and the platforms participating.

ABOUT #MRMC - Marketplace Risk Management Conference

Designed for Founders and Leaders Shaping the Future of Digital Platforms

Reduce your risk to nearly zero. Platform-based businesses across the digital ecosystem face complex and evolving risks — but with the right strategies, technology, and safeguards, those risks can be effectively managed.

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Each year, the industry comes together at the Marketplace Risk Management Conference — the first and only conference dedicated to digital risk and critical areas such as trust & safety, compliance, fraud prevention, and evolving regulations — to learn, connect, and exchange best practices shaping the future of the digital economy.

ABOUT OUR CONFERENCES

Key Details & Why You Can't Miss Them

WHO

  • Founders and leaders from digital platforms, including marketplaces, fintechs, and platform-based businesses, who want to learn from peers.

  • Innovative solution providers, vendors and firms solving platform challenges.

  • Industry leaders and subject matter experts.

WHY

  • Learn best practices and tested strategies to protect your digital platform.

  • Network with peers and industry experts from around the world.

  • Share your knowledge and experience with other industry leaders.

WHAT

  • Trust & Safety

  • Fraud Prevention

  • Regulatory & Compliance Challenges

  • Technology & Innovation

  • Emerging Risks Across Digital Platforms

Designed for founders and leaders across digital platforms, including marketplaces, fintechs, and platform-based businesses.

WHEN

  • San Francisco, CA - May 12-14, 2026

  • Convene - 40 O'Farrell St, San Francisco, CA 94108, USA

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Find Out Why Founders and Leaders Attend The Marketplace Risk Management Conferences

AGENDA

2025 Past Agenda

Focused on digital risk and critical areas such as trust & safety, compliance, fraud prevention, and evolving regulations across digital platforms, including marketplaces, fintechs, and platform-based businesses.​

Checkr Trust Room

14 de mai. de 2025

From:

3:10 PM

To:

3:40 PM

Workshop Part 2: Create your Own Trust and Safety AI Agent

- Jay Circo, Trust & Safety Lead, OpenSea
- Ibrahim Syed, CEO, Cotera

This workshop will explore how AI can enhance trust and safety for digital platforms. The first half will focus on industry challenges and innovations, featuring insights from OpenSea. The second half will be a hands-on lab where attendees will use AI to detect high-risk incidents from real-world datasets (e.g., customer complaints about severe safety issues). Participants will learn practical prompt engineering techniques to classify and flag risk signals efficiently. The goal is to provide a tangible demonstration of AI’s role in trust and safety decision-making.

Seyfarth Room

14 de mai. de 2025

From:

3:10 PM

To:

3:40 PM

Unmasking Deepfakes: Revolutionizing Trust & Safety for Platforms

- Amy Bickerton, Safety Product Design, Uber
- Amitabh Kumar, Co-Founder, Contrails.ai
- Theodora Skeadas, Community Policy Manager, DoorDash
- Bharath Vasudevan, Chief Capability Officer

This session will explore the critical role of deepfake detection in safeguarding trust and safety for digital platforms and marketplaces. Attendees will gain insights into cutting-edge AI technologies used to identify and analyze deepfakes in real-time, ensuring content authenticity and minimizing reputational risks. The discussion will cover evolving deepfake trends, their implications for platforms, and best practices for proactive risk management. Key takeaways include actionable strategies for implementing AI-driven solutions, building user trust, and fostering safer digital environments. Join us to learn how innovative tools like Contrails.ai are reshaping the fight against misinformation and media manipulation.

Incognia Room

14 de mai. de 2025

From:

3:10 PM

To:

3:40 PM

ATO Defense Playbook: Safeguarding Users from Takeovers & Scams

- Sudhir Lanka, Sr. Manager, Head of Fraud Strategy, Grubhub
- Bharath Teja Rapolu, Manager, Fraud & Risk Strategy, Grubhub

Account takeovers (ATO) remain one of the biggest threats to marketplace platforms, with fraudsters using phishing, credential stuffing, and social engineering. This session covers Grubhub’s approach to securing diner, driver, and merchant accounts through login monitoring, anomaly detection, and multi-layered authentication. We’ll discuss real-world case studies of ATO attacks and share best practices for balancing friction and security. Attendees will learn how to proactively prevent takeovers and mitigate fraud losses.

Level Up Your Marketplace Risk Experience

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Register for any of our conferences and unlock the Marketplace Risk Community App — your gateway to speakers, the agenda, networking with attendees, and so much more!

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Frequently Asked Questions

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