This session will explore how online marketplaces and platforms can best structure their risk, compliance, trust & safety, and legal teams to foster collaboration and accelerate decision-making. It emphasizes the importance of incorporating risk and compliance considerations early on in a tech company's development. The session will discuss how to efficiently organize teams so that trust and safety are integral to product development, including the balance between centralizing functions and delegating tasks to product teams. Ideal risk governance and oversight structures will be examined, along with their placement within the organization. The role of compliance in the design and product development process will be addressed, offering strategies for engineers and product teams to effectively embed trust and safety measures, even when resources are limited.

Online marketplaces have revolutionized the way consumers purchase goods, but the accompanying proliferation of counterfeits has profound implications for public health, legal compliance, and market integrity. EverC shares the stage with customers from top tier marketplaces to discuss leveraging advanced technologies (e.g., artificial intelligence and machine learning) to manage risk, enhance brand, and enable growth. Join this session to learn how an ecommerce powerhouse went from counterfeit problems to continuing success, including how counterfeits harm marketplaces from a regulatory and reputational standpoint, how marketplaces can navigate this new era of increased accountability, regulation, and risk, and where AI fits in to all of this.

This panel will explore the critical role of Law Enforcement Response (LERT) in maintaining trust, safety, and fraud prevention on digital platforms. As criminal activity continues to evolve, the necessity for robust LERT mechanisms has become more pronounced. This session will address the intersection of legal compliance, corporate responsibility, and the dynamic challenges posed by criminal activities in the digital landscape.