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Schedule & Agenda

Welcome to the schedule of events for the Marketplace Risk New York Conference (MRNYC). Check out the logistics page to learn more about hotels, public transportation, parking, and tourists  attractions. ​

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Presented by:

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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AGENDA

Explore Last Edition's Agenda

Focused on digital risk and critical areas such as trust & safety, compliance, fraud prevention, and evolving regulations across digital platforms, including marketplaces, fintechs, and platform-based businesses.​

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Schedule of Events

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(September 14, 2026)

Monday

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5:00 PM - 7:00 PM

Welcome Reception

 

(September 15, 2026)

Tuesday​​​

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8:00 AM - 9:00 AM

Check-in and Registration

9:00 AM - 9:40 AM

Keynote

9:50 AM - 5:00 PM

Sessions

5:00 PM - 6:30 PM

Networking Reception at Jay Conference Bryant Park

 

(September 16, 2026)

Wednesday​​​

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8:00 AM - 9:00 AM

Check-in and Registration
9:00 AM - 4:00 PM

Sessions

Incognia Room

Who's Actually On the Other Side? Verifying Trust in a Distributed, Agent-Assisted Economy

15 de set. de 2026

From:

11:30 AM

To:

12:00 PM

- Chad Gerhardstein, Chief Risk & Strategy Officer, Trulioo
- Chris Horne, Senior Director, Trust & Safety Investigations & Intelligence, Upwork
- Radhika Mehra, Director Product & Technology - Fraud & Risk, Expedia
- Thomas Messina, Head of AML for Meta FinTech, BSA / AML Officer, Meta

Marketplaces and global platforms already struggle to answer a basic question: who is actually behind this seller, contractor, or account? Fraudulent worker schemes, stolen identities, and deepfaked interviews have turned that question into a boardroom issue, not a compliance checkbox. Now AI agents are starting to act, negotiate, and transact on people's behalf, adding a new identity to verify before the human ones are even settled. This session looks at how platforms are extending trust frameworks to keep pace, and why "know your agent" may be the next mandate after KYC and KYB. Key Takeaways: - The distributed workforce problem: Cross-border contractor and seller networks have made one-time verification obsolete. Real-world fraud, including fake identities and infiltration schemes targeting remote hiring, shows what happens when trust is established once and never revisited. - From one check to continuous trust: What it actually takes operationally to move from onboarding-only verification to lifecycle-based signals, without adding friction that kills conversion or throughput. - The next identity to verify: As AI agents start performing tasks, submitting work, or transacting under a human's authority, how do platforms establish "know your agent" before it becomes a fraud vector instead of after?

LegitScript Room

Physical and Digital: The Art of Child/Teen Safety

15 de set. de 2026

From:

11:30 AM

To:

12:00 PM

- Laura DeBenedetto, Product Policy Manager, Meta
- Chelsea Hower, Director of Trust and Safety, Bright Horizons
- Jeff Sakasegawa, Trust and Safety Architect, Persona
- Justine Ussia, Trust & Safety Manager, Sittercity

Safety by design' means something different in this context, and every decision many organizations make can impact children and teens. This panel session will explore best practices when it comes to digital and physical safety, and discuss the importance of age verification, content moderation, seamless user reporting, and policies aimed to prevent harm to children and teens.

Persona Room

Is This Person Real? Identity, Trust, and Growth in Modern Dating

15 de set. de 2026

From:

11:30 AM

To:

12:00 PM

- Roberta De Girolamo, Vice President, Account Management, Veriff
- Lavina Lim, Product Lead, Core Experience, Feeld

In the AI era, the oldest question in online dating, "is this person real?", has become the hardest to answer. Photos can be generated, voices cloned, conversations scripted. Identity verification has become core infrastructure for trust and safety, yet every check is also a moment of friction in a business built on conversion. Join Veriff and Feeld as we unpack the role of verification in dating: how it builds the trust that drives sign-ups, retention, and real-world connection, and how getting it right turns a moment of friction into a moment of confidence. A look at the measurable impact verification can have on growth, retention, and platform reputation.

KPMG Room

Catching Account Takeover Before It Strikes

15 de set. de 2026

From:

11:30 AM

To:

12:00 PM

- Dajana Gajic-Fisic, VP of Fraud Strategy, Wolfe
- Colin Shaffer, General Manager - Marketplace, Gig Economy & eCommerce, Socure

Account takeover rarely looks suspicious in a single moment. In this session, we’ll explore how connecting identity, device, behavioral, and transaction signals across the merchant or customer journey can reveal risk that point-in-time checks miss. We’ll unpack how to recognize when “normal” actions form an abnormal pattern, and what organizations can do to detect and stop ATO earlier.

Incognia Room

How Uber Is Building Trust Globally in the Age of AI

15 de set. de 2026

From:

12:15 PM

To:

12:45 PM

- Steve Craig, Head of Platform Strategy, Prove
- Manju Siddappa, Head of Engineering, Uber

As AI makes it easier than ever to create fake accounts, impersonate users and automate abuse, trust & safety has become a competitive advantage for digital platforms. Join leaders from Prove and Uber for a conversation on how to evolve identity from a one-time onboarding check into a persistent trust layer that helps distinguish real users from bad actors. Attendees will learn how global marketplaces are strengthening user confidence, reducing fraud and creating safer experiences by making verified identity a foundational part of the customer journey - worldwide.
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