Take this time to visit the exhibitor space and connect with the solution providers and vendors on site. Explore the latest innovations in trust & safety, risk management, and legal compliance — all designed to help protect your platform, your users, and your business. Discover essential tools, build valuable connections, and stay ahead of emerging risks.

In the age of AI, trust and safety teams face unprecedented challenges: scaling operations, enforcing complex policies, and protecting users while navigating constantly changing regulations. This session will explore how marketplaces can build strong, actionable foundations that allow AI and automation to work effectively, without sacrificing human judgment. Using real-world examples from Fiverr, we’ll show how moderators evolve from reactive reviewers into analysts, trend-spotters, and decision-makers, helping shape policies, improving AI detection, and safeguarding digital communities.

Generative AI and deepfakes are reshaping the risk landscape for online marketplaces, bringing new threats to trust, child safety, and regulatory compliance. This panel will explore how synthetic media is being misused for fraud, grooming, and exploitation, while also examining the challenges of detection, legal accountability for the platforms , and consumer protection. We will discuss some of the emerging regulations such as the EU Digital Services Act, AI Act, and the UK Online Safety Act alongside practical marketplace strategies—from Ai labelling, authenticity verification and AI detection tools to human-in-the-loop moderation and prosocial design. Panelists will share global perspectives on how marketplaces can balance innovation with safety, ensuring protection for vulnerable users while maintaining compliance and trust.

From September 2025, the OSA imposes tough new duties for companies hosting user-generated content or enabling online interactions with UK users. Platforms must implement robust moderation, fraud detection, and takedown processes or face massive fines and personal liability for executives. Matters to explore: Practical, proportionate compliance frameworks that integrate moderation, reporting, and takedown systems without harming user experience.

Autonomous vehicle technology has moved from testing grounds to real-world deployment, with commercial pilots, freight corridors, and urban mobility services beginning to scale. Yet alongside technical progress come critical questions around safety validation, liability allocation, regulatory readiness, and consumer trust. In this session, our panellists will share how their companies are advancing commercialization—covering the latest in sensor fusion, AI-driven perception, remote operations, and human–machine interface—and where the biggest roadblocks remain. Discussion will also focus on evolving risk frameworks, partnership models, and insurance solutions that are enabling autonomy to transition from innovation to sustainable, large-scale operations.