One click on “Connect” can give AI access to customer secrets, power to issue refunds and influence over whose business gets suspended. Who decided those boundaries? This session brings AI integration risks into focus for Trust & Safety, legal, fraud teams and founders. Through memorable examples, discover five questions that expose hidden risks: what can AI see, do and influence; how could someone manipulate it; and how do we recover? Leave with a practical framework for challenging vendors, setting boundaries and protecting users—without needing to become a technical expert.

Take this time to visit the exhibitor space and connect with the solution providers and vendors on site. Explore the latest innovations in trust & safety, risk management, and legal compliance — all designed to help protect your platform, your users, and your business. Discover essential tools, build valuable connections, and stay ahead of emerging risks.

The UK's new subscription rules under the Digital Markets, Competition and Consumers Act (DMCC Act) are almost here. The start date has moved forward to January 2027, and the secondary legislation and guidance are due within weeks. This session looks at what the regime means for platforms. Compliance costs will rise, and the way subscriptions are sold, renewed and cancelled will have to change. Platforms will need clearer sign-up information, renewal reminders, cooling-off periods and an easy way to cancel. For consumers, that means fairer pricing and a real say over what they keep paying for, whilst for platforms there is a catch. Much of the billing and cancellation runs through the app stores, so platforms are responsible for compliance without owning the tools to deliver it. Speakers, including the Coalition for App Fairness, will explore what platforms should do before the deadline.