Shivendra Kishor

Shivendra is a global risk expert with extensive experience in fraud prevention, identity risk management, trust and safety, and product strategy across payments, e-commerce, and credit industries. As Senior Director at Instacart, he leads a global team of strategists, operational managers, investigators, and analysts, driving efforts in fraud prevention, abuse mitigation, identity risk, reconciliation, and analytics—contributing to significant annual savings. Previously, at Lyft and eBay, Shivendra implemented advanced fraud detection strategies, leveraging analytics and machine learning to reduce fraud, improve efficiency, and balance security with exceptional user experiences. He is passionate about building high-performing teams and delivering scalable solutions to help organizations achieve their goals.