Kristin Kupiec

As Manager of Critical Response & LERT, she oversees BPO safety teams, and serves as the point person for critical and highest-sensitivity incidents within her line of business.
One of Kristin's defining qualities is her innate ability to excel in crisis and critical response scenarios. She leads her team with unwavering empathy, making her not just a manager but a mentor who fosters a culture of compassion and resilience.
With her unique blend of call center and corporate management experience, Kristin Kupiec is passionate about what teams can achieve in the world of Trust & Safety. Her journey is a source of inspiration for those looking to