Fernanda Castillo

Fernanda Castillo, current Trust and Safety Manager at Wallapop, and former Safety Manager at DiDi in LATAM (world's leading mobile transportation platform), is an expert in addressing safety incidents related to online platforms such as robberies, sexual harassment, aggressions, violence, fraud, and scams. She has developed and implemented safety protocols and features to protect users, ensuring a secure environment. With an engineering background and a postgraduate degree in project management, Fernanda effectively leads teams and manages complex projects providing valuable insights on maintaining trust and safety in digital platforms.