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Advisory Board: Mike Sasaki, Vice President, Global Head of Customer Success & Support at Mitek

Updated: Oct 4, 2022

This week we caught up with one of our newest Advisory Board members, Mike Sasaki to get his thoughts about what motivated him to join the Marketplace Risk Advisory Board.

Mike is the Vice President of Global Customer Success & Support at Mitek, a global leader in digital fraud prevention. With over a decade of experience in SaaS/Customer Success (CallidusCloud and Oracle), Mike has worked with some of the largest brands around the globe.

Our Advisory Board is the very lifeblood of everything we do at Marketplace Risk. From conferences and virtual events to resources and advice for startups, our board takes a hands-on approach to providing indispensable insight and guidance, drawing on their broad experience that spans a multitude of platforms and industries. We are so excited to welcome Mike to the Advisory Board!

As Marketplace Risk continues to grow, we have expanded our Advisory Board, with calls for new members who can use their skills and experience to help startups. We asked Mike a few questions to get to know him better:

Tell us what you do in / your connection to the marketplace / sharing economy space.

Mitek has many marketplace customers and the customer success org that I lead works with these customers to implement and optimize their workflows to establish trust & safety, verify identities, and fight fraud while onboarding new customers.

What interests / fascinates you most about marketplaces / the sharing economy?

The speed in which they can enter and dominate a space…they can move quick and understand what consumers want.

What motivates you the most about your business/platform?

The opportunity to work with the top companies, globally.

Do your friends and family understand what you do?

No and they never will lol.

What one or two things do you do each day religiously?

Spend quality time with my kids.

Who inspires you from a business point of view?

Any and all servant leaders.

If you’d like to be part of a dynamic group of founders, operators and subject matter experts, and your expertise and ideas could help us to better support the marketplace ecosystem, reach out to us at

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