Adam
Varro
Wonolo
Director of Support & Enablement
About me:
Adam has spent his career building global operations teams and technical solutions that deliver effortless service and reduced risk at scale for high-growth B2B & B2C platforms. A steadfast champion for Customer experience, Adam has held leadership roles at Google, UpWork, Indiegogo, and currently Leads the Support & Enablement organization at Wonolo. In addition to leading a growing organization of 100+ service professionals, Adam works cross-functionally to prioritize product features and tools that maximize user trust, intercept bad actors and accelerate user activation.
Sessions:
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Wednesday, October 12, 2022 at 10:00:00 AM UTC
Leveraging Data to Enable Proactive Detection: A Sharing Economy Case Study with Wonolo
Room 2
Adam Varro, Stephanie Horowitz, Tyler Allen