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Austin, Texas, February 25, 2026

The World's Largest Digital Platforms Conference in Austin, Texas!

Marketplace Risk Austin Conference 2026 - #MRATX26

Presented by:

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SPEAKERS

Featuring Founders, Operators and Experts From...

Join top experts, founders, and industry leaders as they share their experiences, strategies, and forward-thinking solutions to the most pressing challenges in risk management, trust & safety, compliance, and beyond.

Elena Michaeli

PM Marketplace Risk Strategy

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Ben Newcomer

Senior Manager, Trust and Safety

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Sarah Brandt

EVP Partnerships

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Discover more about the world's largest marketplace conference, including topics, speakers and the platforms participating.

ABOUT #MRATX - Marketplace Risk Austin Conference

The only conference designed for marketplace and digital platform founders and leaders in Austin, Texas...

The world's largest marketplace conference! As the most comprehensive conference covering trust, safety, compliance, and risk management for the platform economy, #MRATX is the must-attend event for leaders and professionals at the forefront of marketplaces and digital platforms. With dozens of panels, workshops, and keynotes, attendees will walk away with actionable insights, innovative strategies, and essential connections to strengthen their marketplace operations.

ABOUT OUR CONFERENCES

Key Details & Why You Can't Miss Them

WHO

  • Marketplace and digital platforms founders & leaders wanting to learn from peers. 

  • Innovative solution providers, vendors and firms solving platform challenges.

  • Industry leaders and subject matter experts.

WHY

  • Learn best practices and tested strategies to protect your digital platform.

  • Network with peers and industry experts from around the world.

  • Share your knowledge and experience with other industry leaders.

WHAT

  • Risk Management

  • Trust & Safety

  • Legal Compliance

  • Technology Innovation

​Designed specifically for founders and leaders of marketplace and digital platforms to launch and grow.

WHEN

  • Austin, TX - Feb 25, 2026

  • Dell Jewish Community Center (JCC) - 7300 Hart Ln, Austin, TX 78731

 

Find Out Why Founders and Leaders Attend The Marketplace Risk Austin Conferences

AGENDA

2024 Past Agenda

Focused on risk management, trust & safety, compliance & regulatory and legal strategy for marketplaces and digital platforms.

Epstein Community Hall

Networking Lunch

Feb 27, 2025

From:

12:30 PM

To:

1:30 PM

Grab lunch with old friends and new colleagues in the Epstein Community Hall.

Postmates Room

Crafting a Strategic and Operational Plan for Optimal Results

Feb 27, 2025

From:

1:15 PM

To:

1:55 PM

- Chad Dennis, Manager, Global Trust & Safety Strategy, DoorDash
- Kristin Kupiec, Manager, Critical and Law Enforcement Response, DoorDash

In a fast-moving, real-world environment like DoorDash, ensuring user safety requires seamless collaboration between Strategy and Operations functions. This panel will explore how these two functions work hand-in-hand to build innovative safety products, proactively mitigate risk, and respond to critical incidents in real time. Leaders from DoorDash’s Safety team will share insights on designing scalable interventions, leveraging experimentation, and operationalizing safety solutions that balance user protection with business needs. Attendees will gain an understanding of the complexities of Trust & Safety at a global scale, learning how cross-functional teams drive impact in an ever-evolving ecosystem.

Sittercity Room

Championing Customer Trust: Building a World-Class Support Experience

Feb 27, 2025

From:

1:15 PM

To:

1:55 PM

- Drew Fowler, Co-Owner, CoFowler Consulting
- Eric Gloris, Managing Director, Red Maple Strategies
- Benjamin Newcomer, Senior Escalations Manager, Rover.com
- Heather Stewart, Director of Regulatory Affairs, Marketplace Industry Association

In today's competitive landscape, trust and safety are paramount to a positive customer experience. This panel discussion will explore how leading companies are prioritizing trust and safety within their customer support operations, not just as risk mitigation, but as a core component of building customer loyalty and advocacy. Our expert panelists will share practical strategies for proactively addressing potential safety concerns, empowering support teams to handle sensitive situations, and creating a seamless and secure experience for every customer. Join us to learn how to transform trust and safety from a potential challenge into a key differentiator in your customer support strategy.

Level Up Your Marketplace Risk Experience

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Register for any of our conferences and unlock the Marketplace Risk Community App — your gateway to speakers, the agenda, networking with attendees, and so much more!

Virtual Booth

Meeting Planning

AI Matchmaker Tool

Lead Scanner

Chat

Frequently Asked Questions
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