Download the #MRNYC24 program book here

AGENDA

2023 Marketplace Risk Management Conference | May 16, 2023, 5:00 PM PDT – May 18, 2023, 9:00 PM PDT Bespoke Events, 845 Market St, San Francisco, CA 94103, USA

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Tue, May 16

1:00 PM - 5:00 PM
4 hours
Marketplace Risk Boot Camp (CLE Credit)
CLEMarketplace Risk
5:00 PM - 7:00 PM
2 hours
Welcome Reception

Download the #MRNYC24 program book here

AGENDA

Tue, May 16

Marketplace Risk Boot Camp (CLE Credit)

Welcome Reception

Wed, May 17

Keynote: How the Internet Improves Humanity

Good vs. Evil: Generative AI, ChatGPT, Deepfakes, & Other Emerging Tech

Terms of Use 101: Clickwraps and Current Issues for B2C and B2B Platforms (CLE Credit)

Innovative Insurance Solutions for Marketplaces

How to Build Trust & Safety by Design

Leveraging Behavioral Data to Prevent CNP Fraud, Promotion/Refund Abuse and Money Laundering

The Importance of Supply-Side Trust: Industry Perspectives and Strategies

Catch 22: Manage the Ever-Changing Risks of a Contracted Workforce

TROs for Freezing Vendor Accounts (the Schedule A Defendants Scheme) (CLE Credit)

Seven Keys to Successfully Scaling Your Marketplace Business

Background Check: Risks and Benefits (CLE Credit)

Using AI to Comply with New Regulations

Best Practices in Trust & Safety Enforcement

Lunch

A Report on Implementation of Data Privacy Laws: Key Trends and Updates (CLE Credit)

How Real-Time Alerts Help Keep Dashers Safe

How to Showcase the Value of Your Fraud Detection Team in Your Company

How Do We Use Data to Shape Micro-Mobility Regulation?

Breaking the Bias in Biometrics to Ensure Safe Digital Access for All

Risk and Security Management as a Business Enabler

Worker Classification for Marketplaces 101 (CLE Credit)

The Business Benefits of Fair Chance Hiring (CLE Credit)

Establishing Trust in Today's Global Connected Seller Ecosystem

Why Behavioral Analytics Beats Content Analysis For Fighting Fake Reviews

Driving Risk Management Solutions: Partnership Between a Marketplace, Broker, and Insurer

Worker Classification for Marketplaces: A Deeper Dive (CLE Credit)

Coffee Break

Embedded Payouts: How Labor Marketplaces Can Accelerate Supply with Instant, Frictionless Payouts

Enabling e-Commerce with KYC

Automating Safety: How to Approach Machine Learning for Marketplace Trust and DSA Compliance

Background Checks 101: Compliance Risks & Basics (CLE Credit)

Real World Lessons on Fraud Fighting

0 to 0.5: Early Stage Lessons Learned from Founders

The Different Faces of IDV: Understanding Today's Identity Verification Methods

Marketplace Insurance Trends & Predictions

Keys for Marketplaces to Avoid Litigation: What Keeps Your Lawyers Up at Night? (CLE Credit)

Trust & Safety Lessons from Different Platform Perspectives

2023: A Space-Sharing Odyssey

Managing IT and Compliance Risk, Payments & Taxing for Online Marketplaces

Dine and Network Program - Choose Your Own Dinner by Topic

Thu, May 18

Keynote: Real World ML - Practical Tradeoffs to Manage Marketplace Risk, Trust & Safety

Trust & Safety Collaboration with Different Departments

He Said, She Said: Responding to and Resolving Safety Incidents and Marketplace Disputes

Building Trust and Safety with a Best-in-Class Digital Experience

Continuous Safety in Marketplaces and Platforms

From Risk to Reward: How eBay Flipped the Script to Build Trust and Deliver Value

Your Data is Your Power and It Should Be Protected: Top Data Privacy Concerns in 2023 (CLE Credit)

New Approaches to User Verification for Greater Digital Trust

Communications Decency Act: From Basics 101 to Supreme Court Updates (CLE Credit)

Lessons Learned from Building T&S Tools to Counter Adversarial Threats

Arbitration Clauses in Your Terms of Use: Class Action vs Mass Arbitration Risks (CLE Credit)

Harnessing Intrinsic Risks: Exploring Protection as a Growth Lever with uShip

Building Resilience In your Marketplace Workforce

Lunch

ADA Website Accessibility: What Every Platform Must Know About Compliance! (CLE Credit)

Balancing Caution and Content in Marketing (and Advertising) (CLE Credit)

Five Regulatory Issues Impacting Marketplaces in 2023 (CLE Credit)

Improving Driver Safety Leveraging Telematics

Hack to the Future: What I Wish I'd Known About Pentesting

Trust and Safety In the Age of ChatGPT and AI

The State of Safety on Community Platforms: What’s Working, and What’s to Come

Risk, Insurance and Trust & Safety with Transportation Platforms

VC Perspective: Risks to Take and Risks to Avoid

Developing Trust & Safety Policies and Processes that Work

Accelerating Your Timelines with Journey-Time Orchestration

Implementing Trust & Safety for All Communities

Coffee Break

The Rewards of Matching Marketplace and Claim Data

Evolving Challenge of Recognising Authentic Content in a ChatGPT World

Six Steps to Audit Your Marketplace (CLE Credit)

Best Practices for Handling Incidents and Claims for Insurance Compliance (CLE Credit)

Synthetic Identity Scams: Who’s Hiding in your Customer, Seller & Worker Bases?

Emerging Issues in Platform Liability Litigation (CLE Credit)