top of page

2023 Marketplace Risk Management Conference | May 16, 2023, 5:00 PM PDT – May 18, 2023, 9:00 PM PDT Bespoke Events, 845 Market St, San Francisco, CA 94103, USA

AGENDA

Get Tickets


  • 4 hours

    Marketplace Risk Boot Camp (CLE Credit)


  • 2 hours

    Welcome Reception


  • 40 minutes

    Keynote: How the Internet Improves Humanity

    Room A & B

  • 45 minutes

    Good vs. Evil: Generative AI, ChatGPT, Deepfakes, & Other Emerging Tech

    Room A

  • 45 minutes

    Terms of Use 101: Clickwraps and Current Issues for B2C and B2B Platforms (CLE Credit)

    Room B

  • 45 minutes

    Innovative Insurance Solutions for Marketplaces

    Room C

  • 45 minutes

    How to Build Trust & Safety by Design

    Room D

  • 45 minutes

    Leveraging Behavioral Data to Prevent CNP Fraud, Promotion/Refund Abuse and Money Laundering

    Room B

  • 45 minutes

    The Importance of Supply-Side Trust: Industry Perspectives and Strategies

    Room C

  • 45 minutes

    Catch 22: Manage the Ever-Changing Risks of a Contracted Workforce

    Room D

  • 45 minutes

    TROs for Freezing Vendor Accounts (the Schedule A Defendants Scheme) (CLE Credit)

    Room A

  • 30 minutes

    Seven Keys to Successfully Scaling Your Marketplace Business

    Room B

  • 30 minutes

    Background Check: Risks and Benefits (CLE Credit)

    Room D

  • 35 minutes

    Using AI to Comply with New Regulations

    Room C

  • 40 minutes

    Best Practices in Trust & Safety Enforcement

    Room A

  • 45 minutes

    Lunch

    Dome

  • 30 minutes

    A Report on Implementation of Data Privacy Laws: Key Trends and Updates (CLE Credit)

    Room A

  • 30 minutes

    How Real-Time Alerts Help Keep Dashers Safe

    Room B

  • 30 minutes

    How to Showcase the Value of Your Fraud Detection Team in Your Company

    Room C

  • 30 minutes

    How Do We Use Data to Shape Micro-Mobility Regulation?

    Room D

  • 30 minutes

    Breaking the Bias in Biometrics to Ensure Safe Digital Access for All

    Room B

  • 30 minutes

    Risk and Security Management as a Business Enabler

    Room C

  • 30 minutes

    Worker Classification for Marketplaces 101 (CLE Credit)

    Room D

  • 30 minutes

    The Business Benefits of Fair Chance Hiring (CLE Credit)

    Room A

  • 30 minutes

    Establishing Trust in Today's Global Connected Seller Ecosystem

    Room A

  • 30 minutes

    Why Behavioral Analytics Beats Content Analysis For Fighting Fake Reviews

    Room B

  • 30 minutes

    Driving Risk Management Solutions: Partnership Between a Marketplace, Broker, and Insurer

    Room C

  • 30 minutes

    Worker Classification for Marketplaces: A Deeper Dive (CLE Credit)

    Room D

  • 15 minutes

    Coffee Break

    Dome

  • 30 minutes

    Embedded Payouts: How Labor Marketplaces Can Accelerate Supply with Instant, Frictionless Payouts

    Room A

  • 30 minutes

    Enabling e-Commerce with KYC

    Room B

  • 30 minutes

    Automating Safety: How to Approach Machine Learning for Marketplace Trust and DSA Compliance

    Room C

  • 30 minutes

    Background Checks 101: Compliance Risks & Basics (CLE Credit)

    Room D

  • 45 minutes

    Real World Lessons on Fraud Fighting

    Room A

  • 45 minutes

    0 to 0.5: Early Stage Lessons Learned from Founders

    Room B

  • 45 minutes

    The Different Faces of IDV: Understanding Today's Identity Verification Methods

    Room C

  • 45 minutes

    Marketplace Insurance Trends & Predictions

    Room D

  • 45 minutes

    Keys for Marketplaces to Avoid Litigation: What Keeps Your Lawyers Up at Night? (CLE Credit)

    Room C

  • 45 minutes

    Trust & Safety Lessons from Different Platform Perspectives

    Room A

  • 45 minutes

    2023: A Space-Sharing Odyssey

    Room B

  • 45 minutes

    Managing IT and Compliance Risk, Payments & Taxing for Online Marketplaces

    Room D

  • 2 hours

    Dine and Network Program - Choose Your Own Dinner by Topic

    Various Locations


  • 40 minutes

    Keynote: Real World ML - Practical Tradeoffs to Manage Marketplace Risk, Trust & Safety

    Room A & B

  • 45 minutes

    Trust & Safety Collaboration with Different Departments

    Room A

  • 45 minutes

    He Said, She Said: Responding to and Resolving Safety Incidents and Marketplace Disputes

    Room B

  • 45 minutes

    Building Trust and Safety with a Best-in-Class Digital Experience

    Room C

  • 45 minutes

    Continuous Safety in Marketplaces and Platforms

    Room D

  • 45 minutes

    From Risk to Reward: How eBay Flipped the Script to Build Trust and Deliver Value

    Room A

  • 45 minutes

    Your Data is Your Power and It Should Be Protected: Top Data Privacy Concerns in 2023 (CLE Credit)

    Room B

  • 45 minutes

    New Approaches to User Verification for Greater Digital Trust

    Room C

  • 45 minutes

    Communications Decency Act: From Basics 101 to Supreme Court Updates (CLE Credit)

    Room D

  • 30 minutes

    Lessons Learned from Building T&S Tools to Counter Adversarial Threats

    Room C

  • 30 minutes

    Arbitration Clauses in Your Terms of Use: Class Action vs Mass Arbitration Risks (CLE Credit)

    Room D

  • 35 minutes

    Harnessing Intrinsic Risks: Exploring Protection as a Growth Lever with uShip

    Room B

  • 40 minutes

    Building Resilience In your Marketplace Workforce

    Room A

  • 40 minutes

    Lunch

    Dome

  • 30 minutes

    ADA Website Accessibility: What Every Platform Must Know About Compliance! (CLE Credit)

    Room A

  • 30 minutes

    Balancing Caution and Content in Marketing (and Advertising) (CLE Credit)

    Room B

  • 30 minutes

    Five Regulatory Issues Impacting Marketplaces in 2023 (CLE Credit)

    Room D

  • 30 minutes

    Improving Driver Safety Leveraging Telematics

    Room C

  • 30 minutes

    Hack to the Future: What I Wish I'd Known About Pentesting

    Room A

  • 30 minutes

    Trust and Safety In the Age of ChatGPT and AI

    Room B

  • 30 minutes

    The State of Safety on Community Platforms: What’s Working, and What’s to Come

    Room C

  • 30 minutes

    Risk, Insurance and Trust & Safety with Transportation Platforms

    Room D

  • 30 minutes

    VC Perspective: Risks to Take and Risks to Avoid

    Room B

  • 30 minutes

    Developing Trust & Safety Policies and Processes that Work

    Room C

  • 30 minutes

    Accelerating Your Timelines with Journey-Time Orchestration

    Room A

  • 1 hour 30 minutes

    Implementing Trust & Safety for All Communities

    Room D

  • 15 minutes

    Coffee Break

    Dome

  • 30 minutes

    The Rewards of Matching Marketplace and Claim Data

    Room A

  • 30 minutes

    Evolving Challenge of Recognising Authentic Content in a ChatGPT World

    Room B

  • 30 minutes

    Six Steps to Audit Your Marketplace (CLE Credit)

    Room C

  • 30 minutes

    Best Practices for Handling Incidents and Claims for Insurance Compliance (CLE Credit)

    Room D

  • 45 minutes

    Synthetic Identity Scams: Who’s Hiding in your Customer, Seller & Worker Bases?

    Room B

  • 45 minutes

    Emerging Issues in Platform Liability Litigation (CLE Credit)

    Room C

  • 45 minutes

    The Key to Trust & Safety? It’s in Your Pocket

    Room D

  • 45 minutes

    2023-2024 Sponsorship Opportunities

    Room A
bottom of page