As marketplaces grow, so do the risks. Fraud, fake accounts, and AI-generated content are evolving faster than ever. Leaders from LinkedIn, Adobe, G2 and Shutterstock share strategies for navigating these challenges while driving user growth and engagement.

Policy created in a vacuum rarely survives first contact with clever adversaries. Drawing on multi-industry experiences, this session explores how organizations pivot operational policy following a major fraud incident. From rapid block lists to controlled risk acceptance, we’ll chart the lifecycle of incident response, policy revision, and cross-functional rollout. Practical takeaways include developing responsive incident playbooks, engaging product and risk teams post-incident, and setting KPIs for incident containment and recovery.

The legal landscape related to mass arbitration terms continues to change at a fast pace and requires bespoke drafting in many cases to meet companies’ specific needs. This session will describe the considerations raised recent by the Northern District of California opinion in Pandolfi v. Aviagames and arbitration trends and provide practical advice on how to effectively utilize arbitration provisions in terms of service, including key considerations to ensure a company’s ability to deliver on trust and safety.