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Schedule & Agenda

Welcome to the schedule of events for the Marketplace Risk New York Conference (MRNYC). Check out the logistics page to learn more about hotels, public transportation, parking, and tourists  attractions. ​

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Presented by:

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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AGENDA

Schedule of Events 

September 14 -16, 2026

 

Focused on digital risk and critical areas such as trust & safety, compliance, fraud prevention, and evolving regulations across digital platforms, including marketplaces, fintechs, and platform-based businesses.​​​

(September 14, 2026)

Monday

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5:30 PM - 7:30 PM

Welcome Reception

(September 15, 2026)

Tuesday​​​

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8:00 AM - 9:00 AM

Check-in and Registration

 

9:00 AM - 9:40 AM

Keynote

 

9:50 AM - 5:00 PM

Sessions

 

5:10 PM - 7:10 PM

Networking Reception at Jay Suites Bryant Park

(September 16, 2026)

Wednesday​​​

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8:00 AM - 9:00 AM

Check-in and Registration


9:00 AM - 4:00 PM

Sessions

PAST AGENDA

Explore Last Edition’s Agenda

Persona Room

Fixing Healthcare for the Gig Worker

18 de set. de 2025

From:

11:30 AM

To:

12:00 PM

- Garrett Johnston, Senior Vice President, Marsh
- Andy Schoonover, CEO, CrowdHealth

Health insurance incentives are broken and options for 1099 workers are far from ideal. How CrowdHealth goes outside the system to provide healthcare that significantly outperforms ACA plan options.

KPMG Room

Signals Detection Around Fraud

18 de set. de 2025

From:

11:30 AM

To:

12:00 PM

- Leah Ferentinos, Product Policy Manager, Credo AI
- Sandra Khalil, Associate Director, All Tech Is Human
- Theodora Skeadas, Community Policy Manager, DoorDash
- Hallie Stern, Co-Founder, Optica Labs

This panel explores how fraudsters exploit the data economy, investing in illicit and semi-legitimate data markets to fuel deception, identity theft, and scams. From breached credentials to scraped personal information, data is routinely bought, sold, and weaponized to undermine marketplace integrity. Experts will examine how data circulates across underground and gray markets, what signals can be detected to preempt fraud, and how platforms can intervene. The session will also unpack the broader trust and safety implications for individuals, shedding light on emerging detection strategies and regulatory considerations in an era where personal data is a high-value asset for both actors and adversaries.

Incognia Room

Narratives That Matter: Uber’s Journey to Earning Trust, Leading Safety

18 de set. de 2025

From:

12:15 PM

To:

12:45 PM

- Carley Lake, Product Marketing Team Lead, Etsy

What does it take to build trust when your platform never fully prioritized it from the start? As one of Uber’s first safety product marketers, Carley helped craft and launch its global safety narrative, from crisis response to proactive trust-building. She'll share what it looks like to earn trust after it’s been broken (or never built), and how marketing, product, policy, comms, and more, can work together to rebuild reputation at scale. She'll also briefly reflect on applying these best practices now at Etsy. Takeaways include narrative-building frameworks, internal alignment tips, and trust signals that resonate with skeptical users.

LegitScript Room

How Marketplaces are De-Risking by Outsourcing Transaction Management

18 de set. de 2025

From:

12:15 PM

To:

12:50 PM

- Spencer Chandlee, Co-Founder, Blanco
- Conor Lyden, CEO & Founder, Trustap

Trustap will be joined by leading US marketplace Blanco to examine the challenges and decisions marketplaces face when running transactions. Drawing on Blanco’s experience as a transactional marketplace, the session will explore common pain points in managing transactions in-house (such as financial liability, risk, trust and operational complexity) and contrast these with the trade offs involved with outsourcing transactional operations. Together, Trustap and Blanco will unpack key trade-offs and lessons learned, offering actionable insights for marketplace operators navigating an increasingly complex transactional landscape and aiming to optimise security, user experience and operational efficiency.

Persona Room

Marketplace Trends for 2025 - Hosted by the Marketplace Risk Advisory Board

18 de set. de 2025

From:

12:15 PM

To:

12:55 PM

- Kristin Kupiec, Manager, Critical Investigations Unit, DoorDash
- Garrett Olson, Head of Insurance & ERM, Wolt
- Jeff Sakasegawa, Trust and Safety Architect, Persona

This high-impact discussion explores the key forces shaping online marketplaces in 2025. In this opening session, members of the Marketplace Risk Advisory Board will offer expert insights into the trends, threats, and transformations redefining our industry. Structured as a fast-paced and engaging panel, the conversation will spotlight four core pillars of marketplace operations — each representing a vital area of risk, resilience, and growth.
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Want to see what last edition looked like? Download the full program.

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