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Schedule & Agenda

Welcome to the schedule of events for the Marketplace Risk Management Conference (MRMC). Check out the logistics page to learn more about hotels, public transportation, parking, and tourists  attractions.

Presented by:

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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AGENDA

Draft Agenda

Focused on digital risk and critical areas such as trust & safety, compliance, fraud prevention, and evolving regulations across digital platforms, including marketplaces, fintechs, and platform-based businesses.​

Schedule of Events

(May 12 -14 2026)

 

Tuesday, May 12th
1:30 PM - 5:00 PM: Bootcamp (Marketplace only)
5:00 PM - 7:00 PM: Welcome Reception hosted by LinkedIn

 

Wednesday, May 13th

8:00 AM - 9:00 AM: Check-in and Registration
9:00 AM - 10:00 AM: Keynote
10:00 AM - 5:00 PM: Sessions
5:00 PM - 7:00 PM: Networking Reception at Convene

 

Thursday, May 14th
8:00 AM - 9:00 AM: Check-in and Registration
9:00 AM - 4:00 PM: Sessions

TBD

TBD

Exposing the Scheme: DPRK IT Workers on Job Boards

- Gaia Bor, Business Analyst III, Indeed
- Dillon Denney, Business Analyst III, Indeed

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The rise of DPRK (North Korea) IT workers leveraging social media platforms to create fake personas and secure employment on job boards poses a significant risk to organizations worldwide. This presentation will examine this emerging trend and share tactics used by these actors to infiltrate companies. Attendees will gain insights into the methods employed by these threat actors, including the exploitation of job boards to gain access to sensitive information and resources.

TBD

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When Payments Become a Trust and Safety Problem

- Ryan O'Connor, Senior Manager of Finance, Best Buy

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As platforms scale, payment failures increasingly surface as trust, safety, and abuse issues — yet most organizations still manage them in silos. This panel brings together leaders from marketplaces and fintechs to explore how disputes, payment friction, and fraud intersect with trust and safety operations. Panelists share real-world examples of where ownership breaks down, what risks emerge, and how the rise of AI agents is creating new grey zones in consumer disputes. Attendees will learn why payments data is critical to trust and safety decisions, and practical ways to align payments, risk, and trust teams at scale.

TBD

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When AI Meets Human Behavior: New Classes of Fraud the Industry Is Not Ready For

- Wale Ayantoye, CEO, GiriToday Inc

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Marketplaces are stepping into a new risk era where traditional fraud models collapse under the speed and sophistication of AI driven attacks. Deepfake identities, AI generated merchant profiles, synthetic seller networks, and hyper personalized social engineering are no longer theoretical they are scaling faster than most platforms can detect. This session will deconstruct how AI is reshaping fraud behavior, what this means for global marketplaces, and why legacy trust and safety frameworks are structurally unprepared. The content will be grounded in practical, operational insights for marketplace founders, risk leaders, and compliance executives who need to modernize their defenses without slowing growth.

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Fraud-as-a-Service: How to Commit Fraud Fueled by GenAI

- Eduardo Pires, Director of Fraud Prevention, Incognia

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What do “free iPhones,” “free food,” and “free stays” have in common? They’re outcomes of today’s GenAI-driven fraud ecosystem, where attackers use scalable tactics to bypass controls, exploit identity gaps, and drain merchant incentives. As generative AI and virtual environments become more accessible, fraud is shifting from manual exploits to automated, industrialized operations. From emulators and app cloners to deepfake-driven account creation, the new fraud playbook is faster and harder to detect. This session unpacks how AI is reshaping fraud and what effective defenses look like, with real-world examples and the signals that still expose fraud in a synthetic world.

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Beyond the Hype of AI: The Hidden ROI of Old-School Fraud

- Felix Gonzalez, Senior Fraud Analyst, Bolt

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AI-driven fraud makes the headlines. While the industry braces for a wave of AI super-villains, the reality is that low-tech fraud still delivers an incredible ROI. Sometimes, the most profitable attacks don't require a neural network at all. Right now, exploiting human nature is infinitely cheaper, faster, and more reliable than deploying complex AI tools. This presentation opens the "analog playbook," sharing real-life examples of how fraudsters keep their margins high and bypass sophisticated defenses without writing a single line of complex code.
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