Bad actors don't operate in isolation. They coordinate across accounts, platforms, and payment ecosystems, making case-by-case enforcement increasingly insufficient. This session examines how leading investigation teams move beyond individual violations to map and dismantle the broader networks behind them. Attendees will explore how investigators build and maintain large-scale intelligence networks, connecting behavioral patterns, financial data, and infrastructure signals to enable policy action. Human judgment remains central to this work: validating signals, closing gaps, and turning raw data into defensible decisions. Attendees will leave with practical frameworks for building investigation networks, managing intelligence at scale, and demonstrating the measurable platform safety outcomes that result.

Marketplace platforms are navigating an environment that is becoming more dynamic, more interconnected, and more difficult to separate into traditional risk categories. Scams, fraudulent merchants, transaction laundering, and emerging AI-enabled threats are challenging existing controls, while emerging commerce models introduce additional uncertainty for trust, compliance, and risk leaders. This session will explore how the marketplace fraud and financial crime landscape is evolving through a broader ecosystem lens, highlighting trends and patterns that become visible at the network level across participants, use cases, and risk typologies. It will examine where indicators of financial crime may be missed, how AI is changing both the threat environment and the tools available to fight it, and why effective risk control frameworks are essential for response. Attendees will leave with practical insights into where marketplaces should focus now, how to evaluate signals and strengthen control frameworks as risks evolve, and how stronger collaboration across the ecosystem can improve risk readiness.

As online platforms grow, so do the challenges of managing risk, verifying users, and maintaining trust without adding friction. This 30-minute moderated discussion brings together practical perspectives on how marketplaces can deploy identity and verification strategies that scale—balancing safety, user experience, and business growth. Panelists will share real-world lessons on what works (and what doesn’t) when designing verification systems, mitigating fraud, and adapting to evolving threat landscapes. The session will conclude with an interactive Q&A, encouraging deeper conversation among marketplace, fraud, and Trust & Safety leaders looking to strengthen trust while enabling seamless participation.

Every hiring process is designed to manage risk, but most aren’t equipped to fully detect it. As fraud grows more sophisticated—ranging from synthetic identities to AI-assisted interviews—and background check data remains fragmented and often incomplete, verification systems built for speed are now facing a level of complexity they weren’t designed to handle. The result is hidden risk, not due to lack of effort, but because existing systems fail to provide a complete picture. This session brings together operators and industry experts to examine where risk truly emerges across the hiring lifecycle—from sourcing to post-hire—why it’s often overlooked, and how fraud, data accuracy, and verification gaps intersect. Attendees will gain a practical framework to identify blind spots in their current processes and a clearer understanding of how to assess risk in today’s evolving hiring environment.

AI-driven bots are no longer just attacking login screens. They're infiltrating the full lifecycle of transactions, from seller onboarding and buyer verification to reviews, messaging, and payments. This session explores how trust and safety leaders at digital marketplaces can move beyond static checkpoints to a continuous, signal-rich identity layer that stops fraud without degrading the peer-to-peer trust that makes marketplaces work. Key Takeaways -Why bots and AI are dismantling the traditional account integrity models that marketplace platforms rely on and how it's eroding trust on both sides of the transaction -How impersonation attacks are evolving across high-risk marketplace moments: seller onboarding, buyer verification, listing creation, checkout, and dispute flows -What continuous, multi-signal identity looks like for platforms where millions of strangers transact daily and why "point-in-time" verification leaves dangerous gaps -Practical mitigation strategies for reducing fraud, protecting your seller and buyer communities, and maintaining the seamless experience that drives conversion and repeat usage