This One Talk Connects Three Internet Revolutions—Apps, Music, and now —Identity The App Store Was Anti-Fraud. iTunes Was Anti-Fraud. This Is Act Three Act 1: Let go the box—The App Store is limitless. Act 2: Music piracy becomes obsolete—verified downloads avoid risk. Act 3: Owner-controlled identity is a benefit—making profile fraud obsolete. Transition responsibility back to the rightful owner—unlimited access, continuous deterrence.

You’re not just fighting fraudsters. You’re fighting an entire fraud supply chain. From plug-and-play mobile malware to identity spoofing and gig worker impersonation, today’s fraud operations are scalable, organized, and tech-enabled. In this panel, leaders from mobility and fraud tech will explore how behavioral, device, and location signals are helping platforms dismantle these coordinated attacks, and why legacy controls are no longer enough. They will share insights on what Fraud-as-a-Service looks like in practice, the impact of industrialized fraud on mobility and delivery apps, and lessons learned from real-world investigations into device farms, image injection, and refund/promo abuse. The discussion will also cover how platforms are leveraging behavioral, device, and location signals to detect fraud earlier in the user journey, and why adaptive infrastructure and cross-team alignment are critical to stopping repeatable abuse at scale.

Trust & Safety (T&S) teams are often seen as the department of “no.” In reality, the best T&S leaders enable innovation by asking, “How can this be done safely?” This session will explore how reframing Trust & Safety as a driver of business growth — not just a compliance function — can accelerate innovation, ROI, and user trust. Through real-world examples from leading platforms, panelists will share how to move from reactive enforcement to proactive enablement, build influence with product and commercial teams, and design safety into the user experience from the ground up. Key Takeaways: How to position Trust & Safety as a strategic business partner, not a blocker; Examples of T&S initiatives that drove measurable user growth, retention, or revenue; Frameworks for aligning safety, product, and commercial goals; and Lessons in influencing senior stakeholders and shifting company culture toward proactive safety.

The new law creates strict liability for fraud linked to UK activity including fraud by contractors, sellers, or gig workers. Matters to explore: How to design “reasonable prevention procedures” for platform models, reduce exposure, and investigate cross-border fraud effectively.

Within this session, you will learn from Jonno Byrne about how Uber built and scaled its Global Public Safety Response team, with a deep dive into the challenges they have faced, the complexities of navigating the ever-evolving response to data requests, and the current threats that keep them up at night. Nick Pailthorpe will then explain how Kodex supports the industry with complex investigation verification techniques to keep platforms safe and highlight the latest threats they are seeing, including Law Enforcement Email Compromises and Police data breaches.