top of page

Schedule & Agenda

Welcome to the schedule of events for the Marketplace Risk Global Summit (MRGS). Check out the logistics page to learn more about hotels, public transportation, parking, and tourists  attractions. 

Presented by:

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
CONTENT CALENDAR Graphics SQ (3).png
AGENDA

2025 Draft
Agenda

Focused on trust & safety, digital risk management, compliance, fraud prevention, and evolving regulations for marketplaces, fintechs, and digital platforms.​

​

The final agenda will be published soon!

​

Schedule of events :

London, November 10 - 11, 2025

​

Monday, 10

  • 8:00 - 9:00 AM | Check-in / Registration

  • 9:00 - 9:40 AM | Keynote

  • 9:50 AM - 5:10 PM | Sessions

  • 5:30 - 7:30 PM | Welcome Reception Hosted by Apollo

​

Tuesday, 11

  • 8:00 - 9:00 AM | Check-in / Registration

  • 9:00 - 9:40 AM | Keynote

  • 9:50 AM - 2:45 PM | Sessions

  • 2:45 - 5:00 PM | Networking Reception Hosted by AON

The Minster Building

Compliance by Design: Building Regulation-Robust Safety Products

​

From:

TBD

To:

TBD

- Namrata Haribal, Product Manager, Bumble
- Kevin O'Callaghan, Product Director, Bumble

Most product teams treat regulatory requirements as roadmap disruptions, rushing to implement minimum viable "check-the-box" compliance solutions. This reactive approach creates fragmented user experiences and misses the strategic opportunity regulations present. This session introduces the Regulation-Robust Product Development framework, revealing how regulatory requirements can be a powerful ally to product roadmaps and business goals. Through examples spanning user harm reporting systems to fraud prevention tools, attendees will learn to identify meaningful product development opportunities within regulatory requirements and launch products that are compliant by design, delivering safer, more trustworthy experiences that minimize marketplace harms and build user confidence.

The Minster Building

Dating, Gaming & Chatting: New liability risks facing online platforms…

​

From:

TBD

To:

TBD

- Xander Fritz, Director, Risk Management & Claims, DoorDash
- Chris Moore, Head of Apollo 1971, Apollo ibott 1971
- Andrea Ward, Senior Vice President, CRC

Online platforms are reshaping how people connect—whether through dating, gaming, or social interaction—but with this growth comes a new wave of liability exposures. From content moderation and data privacy to harassment, fraud, and emerging regulatory scrutiny, platforms must navigate a complex and rapidly shifting risk landscape. In this session, our panellists will discuss how they are assessing and managing these liabilities, the tools and governance frameworks being deployed to protect users and brands, and where greater collaboration across industry, regulators, and insurers is needed. The conversation will also explore innovative insurance solutions and risk-transfer mechanisms tailored to platform economies, ensuring resilience in an environment where digital interactions increasingly define real-world consequences.

The Minster Building

Beyond Detection: Scaling Age Assurance with Context-Aware Filtering Models

​

From:

TBD

To:

TBD

- Katerina Kolomeytseva, ML Engineer, Bumble

Accurately moderating age-related content is essential for platform safety—but AI models often misclassify casual age mentions, overwhelming moderation queues. This session presents a two-layered system deployed at a large social platform with millions monthly active users. The first multilingual classifier flags potential underage content; a second, context-aware filter analyzes behavior patterns to refine decisions. This approach reduced false positives, accelerated sanctions, and improved moderation efficiency. Attendees will learn how to build scalable workflows, leverage behavioral signals for precise filtering, and elevate compliance—all while boosting user trust and operational effectiveness.

The Minster Building

Navigating the Streets as a Sustainable Platform

​

From:

TBD

To:

TBD

- Xander Fritz, Director, Risk Management & Claims, DoorDash
- Vonnie Hampshire, Director of Corporate Insurance, Deliveroo
- Garrett Olson, Head of Insurance & ERM, Wolt

- Gig-workers protections - Reputational, Financial and Operational risk exposure and mitigation - Global solution for 45 countries - Outlook

The Minster Building

When Cyber Risk Meets Human Safety

​

From:

TBD

To:

TBD

- Nicola Gandy, Director & Founder, Azacus.io Cyber Security

Cyber threats don’t just compromise systems—they affect people. This session explores how phishing, account takeovers, defacing, and disinformation translate into real-world harm for users and communities. Attendees will learn how cyber risks erode trust, reputation, and safety, and why traditional/technical security measures alone aren’t enough. Takeaways include: understanding the human impact of cyber threats, practical strategies to embed cyber risk awareness into trust and safety policies, and actionable steps to strengthen resilience while protecting user confidence.
bottom of page