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Schedule & Agenda

Welcome to the schedule of events for the Marketplace Risk Global Summit (MRGS). Check out the logistics page to learn more about hotels, public transportation, parking, and tourists  attractions. 

Presented by:

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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AGENDA

2025 Final
Agenda

Focused on trust & safety, digital risk management, compliance, fraud prevention, and evolving regulations for marketplaces, fintechs, and digital platforms.​

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Schedule of events :

London, November 10 - 11, 2025

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Monday, 10

  • 8:00 - 9:00 AM | Check-in / Registration

  • 9:00 - 9:40 AM | Keynote

  • 9:50 AM - 5:10 PM | Sessions

  • 5:30 - 7:30 PM | Welcome Reception Hosted by Apollo

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Tuesday, 11

  • 8:00 - 9:00 AM | Check-in / Registration

  • 9:00 - 9:40 AM | Keynote

  • 9:50 AM - 2:45 PM | Sessions

  • 2:45 - 5:00 PM | Networking Reception Hosted by AON

The Minster Building

Networking Lunch

Nov 11, 2025

From:

12:45 PM

To:

1:30 PM

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Grab lunch with old friends and new colleagues.

Incognia Room

Beyond Prevention: Building a Support System for Marketplace Scam Victims

Nov 11, 2025

From:

1:30 PM

To:

2:05 PM

- Pritie Billimoria, Head of Communications, Stop Scams UK
- Abigail Bishop, Head of External Relations, Amazon
- Tom Olsen, Sr. Corporate Counsel, Amazon
- Amanda Wolf, Action Fraud & National Fraud Intelligence Bureau, Action Fraud

While prevention remains crucial, the reality is that marketplace scams continue to impact consumers globally. This panel brings together experts from law enforcement, consumer advocacy, legal services, and industry to discuss how organizations can better support scam victims. Learn about innovative victim support initiatives, cross-sector collaboration models, and emerging best practices for helping consumers recover both financially and emotionally. Panelists will share insights on building more effective support systems and discuss how improved victim services can strengthen overall fraud prevention efforts.

LegitScript Room

New Risks Generated by AI, Tools for Risk Management and New Insurance Products

Nov 11, 2025

From:

1:30 PM

To:

2:00 PM

- Hayley Budd, Class Leader, Innovation, Apollo ibott 1971
- Svetlana Novikova, Chief Commercial Officer, Cuvva
- Daniel Severin, Head of Insurance, Bolt

AI is evolving at unprecedented speed, creating both opportunities and complex new risks. In this session, our panellists will share how their organisations are deploying AI across critical functions—from Rideshare to Autonomous vehicles and transformation in the insurance underwriting and claims automation to real-time risk modelling—and the emerging exposures that accompany these advances, including algorithmic bias, data integrity, IP infringement, systemic outages, and liability attribution.

Persona Room

Risk to Revenue: Navigating Video Games Platform Risks to Protect Growth

Nov 11, 2025

From:

1:30 PM

To:

2:00 PM

- Eliano Rexho, Senior Strategy Manager, Digital Content Vertical Growth, Worldpay

A new era of Video Game platforms demands a new look at risk prevention. Across Video Game platforms, we are seeing shifts in monetization methods, consumer habits, and data collection. While these dynamics are driving growth and innovation, they are also driving risk, such as increased incidences of third-party and chargeback fraud. Proactively defending against these risks is critical to protecting growth. In this presentation, Worldpay will cover: The dynamics fuelling changing risks across Video Game marketplaces / platforms; How risks are impacting trust and conversion; Strategic considerations for navigating risk across the customer journey and the role payments can play.

Incognia Room

Compliance by Design: Building Regulation-Robust Safety Products

Nov 11, 2025

From:

2:15 PM

To:

2:45 PM

- Namrata Haribal, Product Manager, Bumble

Most product teams treat regulatory requirements as roadmap disruptions, rushing to implement minimum viable "check-the-box" compliance solutions. This reactive approach creates fragmented user experiences and misses the strategic opportunity regulations present. This session introduces the Regulation-Robust Product Development framework, revealing how regulatory requirements can be a powerful ally to product roadmaps and business goals. Through examples spanning user harm reporting systems to fraud prevention tools, attendees will learn to identify meaningful product development opportunities within regulatory requirements and launch products that are compliant by design, delivering safer, more trustworthy experiences that minimize marketplace harms and build user confidence.
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