The Top 3 Trends in Seller Fraud - and How to Fight Back

Marketplaces must address seller fraud head-on to maintain a secure and trustworthy environment. This virtual event examines the current state of seller fraud, from identifying its various forms to understanding its detrimental effects. We'll discuss how robust identity solutions are essential for secure business and explore the ongoing efforts of marketplaces to improve their seller identity perspectives and manage reputational risk.

Key Takeaways:

- Identify the different types of seller fraud and their impact.

- Discover the role of identity verification in ensuring secure marketplace operations, as well as other solutions.

- Analyze the industry's progress and the critical need to address seller risk.

Karisse Hendrick, Owner & CEO, Chargelytics Consulting

Karisse is a trusted advisor and consultant with 20 years of experience in e-commerce fraud prevention and chargeback reduction. When the largest e-commerce companies in the world have a question pertaining to fraud strategy, chargeback management, or overall best practices, she is likely who they will reach out to. She has saved her clients over $150 million in reduced fraud and chargebacks with end-to-end analysis, policy and process improvement, and her understanding of what the criminals know & have access to. Karisse is a firm believer in education and collaboration for retailers, hosting merchant-only collaboration calls and forums. She is the recipient of the 2019 "Legend of e-commerce Award" at FraudCon, named one of the “Top 100 Global Leaders in Finance” in 2021, was featured in an article by the Wall Street Journal on "The Rise of Return Scams" in 2022 and is the host of the Fraudology podcast.

LinkedIn: https://www.linkedin.com/in/karissehendrick/ 

Mary Ann Miller, Fraud & Cybercrime Executive Advisor and VP of Client Experience, Prove

Mary Ann is a well-respected expert in the fraud and identity space who has been quoted by BBC News, TechCrunch, American Banker, USA Today, and others. Mary Ann was most recently Head of Fraud Strategy at Varo Bank, where she led the fraud strategy process for transitioning the fintech to a nationally chartered challenger bank. Prior to that, Mary Ann held directorships and executive roles at well-known organizations such as USAA, PayPal, Lloyd's Banking Group, and other technology firms. She also served on the US Federal Reserve Secure Payments Task Force.

LinkedIn: https://www.linkedin.com/in/cybergalmam/