Senior Director, Trust & Safety
Mike is the Head of Trust & Safety at Turo, the world’s largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, and the UK. Championing customers and growing Turo operations since 2013, Mike currently supports teams responsible for marketplace safety, account security, asset and brand protection, fraud prevention, and revenue recovery. With 20-years of experience balancing customer experience and risk management practices across tech, financial, and retail industries, Mike partners across the business and with the community to build trust at scale. Mike is endlessly fascinated by the potential of marketplaces and solving the challenges that come with providing seamless online and offline experiences.
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