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Schedule & Agenda

Welcome to the schedule of events for the Marketplace Risk Management Conference (MRMC). Check out the logistics page to learn more about hotels, public transportation, parking, and tourists  attractions. 

Presented by:

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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AGENDA

2025 Past Agenda

Focused on risk management, trust & safety, compliance & regulatory and legal strategy for marketplaces and digital platforms.

Schedule of Events (May 12 -14 2025)

 

Monday, May 12th
1:30 PM - 5:00 PM: Bootcamp (marketplace only)
5:00 PM - 7:00 PM: Welcome Reception and Bulletproof Your Marketplace Book Launch Party at Convene!

 

Tuesday, May 13th

8:00 AM - 9:00 AM: Check-in and Registration
9:00 AM - 10:00 AM: Keynote
10:00 AM - 5:00 PM: Sessions
5:00 PM - 7:00 PM: Networking Reception at Convene
7:00 PM - 9:00 PM: Dine & Network Program

 

Wednesday, May 14th
8:00 AM - 9:00 AM: Check-in and Registration
9:00 AM - 4:00 PM: Sessions

Incognia Room

Top Generative AI Cybersecurity Risks and Securing your Marketplace

14 de mai. de 2025

- Ana Malhotra, Co-Founder & CEO, Rome
- Sahil Naikwadi, Co-Founder & CTO, Rome

From:

2:15 PM

To:

2:45 PM

We know that AI-enabled marketplaces are the future of our industry, but how do we know what cybersecurity risks we're introducing with our new features? And which ones to mitigate first? Learn how with an ex-AWS Security Engineer and Security Solutions Architect in this session! During this presentation, you will learn the top generative AI security risks and how to mitigate them. Walk away with actionable steps you can take at your organization to make sure your prioritizing and mitigating the right risks at the right time!

Checkr Trust Room

Workshop Part 1: Create your Own Trust and Safety AI Agent

14 de mai. de 2025

- Jay Circo, Trust & Safety Lead, OpenSea
- Ibrahim Syed, CEO, Cotera

From:

2:15 PM

To:

2:45 PM

This workshop will explore how AI can enhance trust and safety for digital platforms. The first half will focus on industry challenges and innovations, featuring insights from OpenSea. The second half will be a hands-on lab where attendees will use AI to detect high-risk incidents from real-world datasets (e.g., customer complaints about severe safety issues). Participants will learn practical prompt engineering techniques to classify and flag risk signals efficiently. The goal is to provide a tangible demonstration of AI’s role in trust and safety decision-making.

Seyfarth Room

Taxing Marketplaces – How We Got Hit So Hard and Where Things Are Going: A Discussion on State Tax Burdens

14 de mai. de 2025

- Stephen Kranz, Partner, McDermott, Will & Emery
- Damaris Quijano, Corporate Counsel, uShip
- Heather Stewart, Managing Director, Red Maple Strategies

From:

2:15 PM

To:

2:45 PM

This session delves into the unique approach states have taken to imposing tax burdens on the marketplace business model – why marketplaces "got hit so hard" and what the future holds. Whether you want to learn about tax compliance, risk, or policy, this is the session to attend.

LegitScript Room

The Future of Content Moderation - DC, the FTC & the States

14 de mai. de 2025

- Joanna Forster, Partner, Crowell & Moring LLP
- Kristine Mercado, Associate General Counsel, Udemy

From:

2:15 PM

To:

2:45 PM

Our proposal is a session on the legal implications of recent changes to Section 230 of the Communications Decency Act and the future of Content Moderation. Section 230 gives platforms immunity with respect to content posted by users and third parties. Section 230 has been under attack by both Republicans and Democrats, but for different reasons. Republicans say the Good Samaritan provisions of the law (which enable platforms and providers to remove content they disagree with or find loathsome) have resulted in censorship of speech, even on apolitical platforms. Democrats say that the immunity provisions of the law (which don’t actually require content moderation) don’t do enough to keep communities, including children, safe. Add to this state laws (in California, NY, Mass and others) requiring platforms to engage in more content moderation or track their moderation policies and decisions. Our session will discuss recent developments in the law and provide practical tips for platforms amidst legislative and agency led change, and the likely court battles ahead.

Convene

Know Your Vendor!

14 de mai. de 2025

From:

2:40 PM

To:

3:10 PM

Take this time to visit the exhibitor space and connect with the solution providers and vendors on site. Explore the latest innovations in trust & safety, risk management, and legal compliance — all designed to help protect your platform, your users, and your business. Discover essential tools, build valuable connections, and stay ahead of emerging risks.
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