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Opening Sessions Announced - #MRMC24

The 2024 Marketplace Risk Management Conference (SF, May 14-16), presented by Elephant, Incognia, LegitScript, Sittercity, and Uber, is just under two weeks away, and we are putting the finishing touches on the agenda and events before we welcome 800+ industry leaders for 70+ sessions and a host of networking opportunities. Ahead of that, we are excited to share the three headlining opening sessions that are guaranteed to be intriguing, educational and thought-provoking. Check out each of the three opening sessions:


May 15th



Markets to Combat Misinformation Marshall Van Alstyne is the Questrom Professor of IS at Boston University and a co-author of the seminal book on marketplaces and digital platforms, Platform Revolution. Marshall will be presenting an opening session about the causes of online harms and a market mechanism to address them, in particular, the fake news challenges on social media, advertising, and e-commerce markets. Learn more about this session in the Agenda and Program Book.






Tell Me You've Heard of Pig Butchering

Erin West is a Deputy District Attorney in Santa Clara County, CA, and a globally recognized educator in criminal investigation and prosecution involving cryptocurrency. Erin will delve into pig butchering - an online romance scam that begins with a random text but leads to victims being scammed. Learn who’s sending the text, where it’s coming from, and how organized crime is at the heart of this scamdemic. Read more in the Agenda and Program Book.





May 16th



Measuring ROI for Trust & Safety 

Three T&S industry leaders will unpack the results of our groundbreaking research on securing trust & safety investments and measuring the ROI. Heather, Chelsea and Kristin will explore the raw data, themes that emerged, and solutions that have worked for a variety of marketplaces and digital platforms. You will leave this session with solid benchmarks and strategies to secure investment and measure the ROI. Read more in the Agenda and Program Book.

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