Gen Z and Gen Alpha are increasingly turning to AI—rather than doctors or therapists—for support with mental health, birth control, and body image, attracted by anonymity, immediacy, and emotional safety. Smaller digital platforms offering direct services face unique legal, ethical, and operational risks, particularly in relation to behavioral health misinformation, the absence of clear escalation pathways, and privacy concerns specific to teenagers. This session examines common blind spots in adolescent-focused AI and provides practical strategies to develop safe, compliant platforms by involving teens and parents as co-designers and integrating design principles rooted in trust, consent, and responsible innovation.

How do you improve your team's performance with the right fraud prevention metrics and use them to provide clear ROI visibility to senior leadership? We'll cover how TCGPlayer unifies siloed fraud data across both the buyer and seller user journey to inform site policy. Discover proven methodologies for quantifying your team's impact: dollar value of automated decisions, cost of false positives, revenue saved per agent, and accuracy metrics that matter to GMV-focused leadership. We'll share industry benchmarks, from manual review to overturn rates, and how to avoid stepping over dimes to pick up pennies when making strategic fraud prevention investments.

While digital platforms continue to offer space for public discussion and debate, data for independent research, digital safety monitoring, and transparency is increasingly constrained. This is especially the case for social media platforms and the large AI platforms. Understanding these platforms is essential for effectively advancing integrity goals — like policy development, threat detection and investigations — but also for ensuring public trust in platforms through transparency. This panel brings together experts to explore the evolving landscape of public data access and the tools and standardization of collaboration with researchers. Two years after the demise of Meta’s CrowdTangle, and the unclarity of tech platforms practices for collaborating with researchers, this topic is more important than ever. We will review research on the marketplace of these monitoring tools and will discuss efforts to define responsible, transparent, and effective frameworks for access to publicly available platform data. Panelists will examine emerging regulations, frameworks, and tools and discuss the potential for industry-wide standards that ensure ethical and impactful social monitoring. By fostering a conversation between stakeholders, this session aims to identify opportunities and barriers to chart a path forward for accessible and reliable T&S tools that support public interest research in an era of increasingly closed social platforms.