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Schedule & Agenda

Welcome to the schedule of events for the Marketplace Risk New York Conference (MRNYC). Check out the logistics page to learn more about hotels, public transportation, parking, and tourists  attractions. 

Presented by:

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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AGENDA

Schedule of Events 

September 14 -16, 2026

 

Focused on digital risk and critical areas such as trust & safety, compliance, fraud prevention, and evolving regulations across digital platforms, including marketplaces, fintechs, and platform-based businesses.​

(September 14, 2026)

Monday

5:30 PM - 7:30 PM

Welcome Reception

(September 15, 2026)

Tuesday

8:00 AM - 9:00 AM

Check-in and Registration

 

9:00 AM - 9:40 AM

Keynote

 

9:50 AM - 5:00 PM

Sessions

 

5:10 PM - 7:10 PM

Networking Reception at Jay Suites Bryant Park

(September 16, 2026)

Wednesday


8:00 AM - 9:00 AM

Check-in and Registration


9:00 AM - 4:00 PM

Sessions

PAST AGENDA

Explore Last Edition’s Agenda

KPMG Room

Enhancing User Trust by Tackling Fraud and Scams

Sep 18, 2025

From:

12:15 PM

To:

1:00 PM

- Patrick Gage Kelley, Trust & Safety, Head of Research Strategy, Google
- Adam Heaton, Director, Head BCDC Business Risk & Control Lead, PayPal
- John Kemler, Partner, KPMG US
- Dani Sajed, US BSA Officer, AirWallex

Join our panelists as they delve into the growing challenge of scams and fraud prevention, focusing on emerging AI-driven trends, such as deepfake technology, and innovative industry strategies to mitigate these risks. This session will explore the evolving fraud landscape on and off digital platforms, highlighting how organizations are adapting to stay ahead of increasingly complex threats. Attendees will gain insights into the latest advancements in policy frameworks, detection capabilities, and practical tactics to support user vigilance. Through real-world examples and in-depth analyses, the panel will highlight case studies and lessons learned, underscoring the essential role of collaboration among technology companies, regulators, and users in staying ahead of increasingly sophisticated fraud tactics. Participants will leave equipped with actionable strategies to enhance fraud and financial crimes measures within their own organizations.

Vista Gallery

Networking Lunch

Sep 18, 2025

From:

12:45 PM

To:

1:30 PM

Grab lunch with old friends and new colleagues.

Incognia Room

AI, Anonymity & Adolescents: What Happens When Teens Ask AI for Help?

Sep 18, 2025

From:

1:30 PM

To:

2:00 PM

- Breanne Kaiser, Consultant, Kaiser Consulting
- Taylor Rose, CEO, Kinstead Health

Gen Z and Gen Alpha are increasingly turning to AI—rather than doctors or therapists—for support with mental health, birth control, and body image, attracted by anonymity, immediacy, and emotional safety. Smaller digital platforms offering direct services face unique legal, ethical, and operational risks, particularly in relation to behavioral health misinformation, the absence of clear escalation pathways, and privacy concerns specific to teenagers. This session examines common blind spots in adolescent-focused AI and provides practical strategies to develop safe, compliant platforms by involving teens and parents as co-designers and integrating design principles rooted in trust, consent, and responsible innovation.

LegitScript Room

Metric-Driven Revenue Protection: Building Executive-Ready Fraud Intelligence

Sep 18, 2025

From:

1:30 PM

To:

2:00 PM

- Brittany Allen, Senior Trust and Safety Architect, Sift

How do you improve your team's performance with the right fraud prevention metrics and use them to provide clear ROI visibility to senior leadership? We'll cover how TCGPlayer unifies siloed fraud data across both the buyer and seller user journey to inform site policy. Discover proven methodologies for quantifying your team's impact: dollar value of automated decisions, cost of false positives, revenue saved per agent, and accuracy metrics that matter to GMV-focused leadership. We'll share industry benchmarks, from manual review to overturn rates, and how to avoid stepping over dimes to pick up pennies when making strategic fraud prevention investments.

Persona Room

Unlocking Public Data: The State of Commercial Platform Data Tooling, and What it Means for Trust & Safety

Sep 18, 2025

From:

1:30 PM

To:

2:00 PM

- Diane Chang, Product Manager, Cohere
- Chris Miles, Senior Tech Adviser, Consultant
- Theodora Skeadas, Community Policy Manager, DoorDash

While digital platforms continue to offer space for public discussion and debate, data for independent research, digital safety monitoring, and transparency is increasingly constrained. This is especially the case for social media platforms and the large AI platforms. Understanding these platforms is essential for effectively advancing integrity goals — like policy development, threat detection and investigations — but also for ensuring public trust in platforms through transparency. This panel brings together experts to explore the evolving landscape of public data access and the tools and standardization of collaboration with researchers. Two years after the demise of Meta’s CrowdTangle, and the unclarity of tech platforms practices for collaborating with researchers, this topic is more important than ever. We will review research on the marketplace of these monitoring tools and will discuss efforts to define responsible, transparent, and effective frameworks for access to publicly available platform data. Panelists will examine emerging regulations, frameworks, and tools and discuss the potential for industry-wide standards that ensure ethical and impactful social monitoring. By fostering a conversation between stakeholders, this session aims to identify opportunities and barriers to chart a path forward for accessible and reliable T&S tools that support public interest research in an era of increasingly closed social platforms.
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Want to see what last edition looked like? Download the full program.

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