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Schedule & Agenda

Welcome to the schedule of events for the Marketplace Risk New York Conference (MRNYC). Check out the logistics page to learn more about hotels, public transportation, parking, and tourists  attractions. ​

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Presented by:

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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AGENDA

2025 Past
Agenda

Focused on digital risk and critical areas such as trust & safety, compliance, fraud prevention, and evolving regulations across digital platforms, including marketplaces, fintechs, and platform-based businesses.​​​

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Schedule of Events (September 16 -18, 2026)

 

Tuesday, September 16
5:30 PM - 7:30 PM: Welcome Reception

 

Wednesday, September 17

8:00 AM - 9:00 AM: Check-in and Registration
9:00 AM - 9:40 AM: Keynote
9:50 AM - 5:00 PM: Sessions
5:10 PM - 7:10 PM: Networking Reception at Jay Suites Bryant Park

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Thursday, September 18
8:00 AM - 9:00 AM: Check-in and Registration
9:00 AM - 4:00 PM: Sessions

LegitScript Room

Authenticity on Platforms: The Role of Verifications in Driving Trust and Growth

Sep 17, 2025

From:

3:10 PM

To:

3:40 PM

- Austin Bedell, Senior Product Designer, G2
- Abhi Chaudhuri, Principal Product Manager, LinkedIn
- Noga Hurwitz, Content Authenticity PM, Adobe
- Alex Maragoudakis, Senior Director, Content Strategy & Operations, Shutterstock

As marketplaces grow, so do the risks. Fraud, fake accounts, and AI-generated content are evolving faster than ever. Leaders from LinkedIn, Adobe, G2 and Shutterstock share strategies for navigating these challenges while driving user growth and engagement.

Persona Room

Countering Adaptive Fraud: Operationalizing (And Actioning) Policy After an Incident

Sep 17, 2025

From:

3:10 PM

To:

3:40 PM

- Laura Chen, Senior Product Policy Advisor, Google
- Drew Fowler, Risk Incident Response Manager, eBay
- Jeff Sakasegawa, Trust and Safety Architect, Persona

Policy created in a vacuum rarely survives first contact with clever adversaries. Drawing on multi-industry experiences, this session explores how organizations pivot operational policy following a major fraud incident. From rapid block lists to controlled risk acceptance, we’ll chart the lifecycle of incident response, policy revision, and cross-functional rollout. Practical takeaways include developing responsive incident playbooks, engaging product and risk teams post-incident, and setting KPIs for incident containment and recovery.

KPMG Room

The Use of Arbitration Provisions in Terms of Service

Sep 17, 2025

From:

3:10 PM

To:

3:40 PM

- Chelsea Hower, Director of Trust and Safety, Sittercity
- Adam Mandelsberg, Partner, Perkins Coie LLP
- John Schreiner, Partner, Perkins Coie LLP

The legal landscape related to mass arbitration terms continues to change at a fast pace and requires bespoke drafting in many cases to meet companies’ specific needs. This session will describe the considerations raised recent by the Northern District of California opinion in Pandolfi v. Aviagames and arbitration trends and provide practical advice on how to effectively utilize arbitration provisions in terms of service, including key considerations to ensure a company’s ability to deliver on trust and safety.
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