The panel will take you behind the scenes of how safety-critical incidents are managed from the initial inbound to case resolution. We will highlight the best practices of a Law Enforcement Response Team (LERT), showcasing how operational excellence is achieved through data-driven decision-making, structured workflows, and disciplined escalation frameworks. Attendees will see how Trust & Safety teams and law enforcement partners align on both proactive strategies—such as anticipating threats, heat-mapping high-risk areas, and leveraging data for early detection—and reactive strategies that ensure speed, accuracy, and accountability in urgent incidents. The conversation will emphasize the importance of seamless communication, trust, and shared mission in navigating the complexity of today’s digital landscape. By examining real-world lessons and forward-looking challenges, this session underscores how strong partnerships, informed by data and reinforced by proactive and reactive alignment, not only drive successful case outcomes but also safeguard communities at scale.

Take this time to visit the exhibitor space and connect with the solution providers and vendors on site. Explore the latest innovations in trust & safety, risk management, and legal compliance — all designed to help protect your platform, your users, and your business. Discover essential tools, build valuable connections, and stay ahead of emerging risks.

We’ll delve into the common vulnerabilities within marketplace ecosystems that fraudsters exploit, and discuss pragmatic, high-impact solutions to address these challenges.