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Schedule & Agenda

Welcome to the schedule of events for the Marketplace Risk Global Summit (MRGS). Check out the logistics page to learn more about hotels, public transportation, parking, and tourists  attractions. 

Presented by:

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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AGENDA

2025 Final
Agenda

Focused on trust & safety, digital risk management, compliance, fraud prevention, and evolving regulations for marketplaces, fintechs, and digital platforms.​

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Schedule of events :

London, November 10 - 11, 2025

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Monday, 10

  • 8:00 - 9:00 AM | Check-in / Registration

  • 9:00 - 9:40 AM | Keynote

  • 9:50 AM - 5:10 PM | Sessions

  • 5:30 - 7:30 PM | Welcome Reception Hosted by Apollo

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Tuesday, 11

  • 8:00 - 9:00 AM | Check-in / Registration

  • 9:00 - 9:40 AM | Keynote

  • 9:50 AM - 2:45 PM | Sessions

  • 2:45 - 5:00 PM | Networking Reception Hosted by AON

Apollo Building

Welcome Reception hosted by Apollo

Nov 10, 2025

From:

5:30 PM

To:

7:30 PM

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Join us for a welcome reception hosted by Apollo on the evening after the first day of the Marketplace Risk Global Summit! This networking event offers a relaxed atmosphere to connect with fellow attendees, speakers, and industry leaders. Enjoy refreshments, engage in insightful conversations, and kick off the conference with new connections. The reception will take place at Apollo’s offices from 5:30 PM to 7:30 PM, setting the stage for the exciting sessions and opportunities that follow. Don’t miss this chance to mingle and set the tone for a productive conference!

The Minster Building

Check In & Networking Breakfast

Nov 11, 2025

From:

8:00 AM

To:

9:00 AM

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Be sure to check in early to connect and network with other attendees over breakfast!

Incognia Room

Opening Session: Digital Platform Trends for 2026 - Hosted by the Marketplace Risk Advisory Board

Nov 11, 2025

From:

9:00 AM

To:

9:40 AM

- Laura DeBenedetto, Policy Manager, Meta
- Garrett Olson, Head of Insurance & ERM, Wolt
- Jeff Sakasegawa, Trust & Safety Architect, Persona

A high-impact discussion that explores the key forces shaping online marketplaces in 2025. In this opening session, members of the Marketplace Risk Advisory Board will offer expert insights into the trends, threats, and transformations redefining our industry. Structured as a fast-paced and engaging panel, the conversation will spotlight four core pillars of marketplace operations — each representing a vital area of risk, resilience, and growth.

Incognia Room

Resilience by Design: Building Risk Mitigation into the Platform DNA

Nov 11, 2025

From:

9:50 AM

To:

10:30 AM

- Jeff Huebner, Executive Vice President, Commercial Insurance, Mobilitas Insurance
- Daniel Severin, Head of Insurance, Bolt
- Xander Fritz, Director, Risk Management & Claims, DoorDash
- Janie Upchurch, Senior Risk Manager, Lyft

In a rapidly evolving digital landscape, resilience is no longer a reaction — it’s a design principle. This session explores how leading platforms are embedding risk mitigation directly into their DNA, creating systems that anticipate and adapt rather than simply respond to disruption. Experts will discuss how to integrate risk management into innovation processes without slowing down growth, and how to cultivate a culture where managing risk is everyone’s responsibility — from engineering to operations. We’ll also examine the evolving role of insurance as a resilience enabler and how a proactive approach to risk can become a true competitive advantage.

LegitScript Room

Navigating Emerging Regulatory Risks in UK & EU Marketplaces

Nov 11, 2025

From:

9:50 AM

To:

10:30 AM

- Ted James, Associate General Counsel, LegitScript
- Luca Jarone, Key Account Manager, LegitScript
- Daryl Jopling, Head of Risk, OnBuy.com

Marketplaces in the UK and EU are facing new regulatory challenges alongside a surge in high-risk products, from illegal nicotine products to potentially defective electronic parts. Amid evolving legal standards and increasingly strict rules from payment processing partners, platforms must navigate complex regulations, outdated screening approaches, and increasingly sophisticated fraudulent behavior. In this session, our panelists will explore how companies are adapting to this dynamic environment, building proactive compliance strategies that mitigate risk while supporting growth. The discussion will also highlight how platforms can anticipate tomorrow’s risks before regulators act, creating a more resilient marketplace. This talk is relevant both to platforms within the UK and EU as well as those in the US and beyond.
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