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Schedule & Agenda

Welcome to the schedule of events for the Marketplace Risk Global Summit (MRGS). Check out the logistics page to learn more about hotels, public transportation, parking, and tourists  attractions. 

Presented by:

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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AGENDA

2025 Final
Agenda

Focused on trust & safety, digital risk management, compliance, fraud prevention, and evolving regulations for marketplaces, fintechs, and digital platforms.​

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Schedule of events :

London, November 10 - 11, 2025

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Monday, 10

  • 8:00 - 9:00 AM | Check-in / Registration

  • 9:00 - 9:40 AM | Keynote

  • 9:50 AM - 5:10 PM | Sessions

  • 5:30 - 7:30 PM | Welcome Reception Hosted by Apollo

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Tuesday, 11

  • 8:00 - 9:00 AM | Check-in / Registration

  • 9:00 - 9:40 AM | Keynote

  • 9:50 AM - 2:45 PM | Sessions

  • 2:45 - 5:00 PM | Networking Reception Hosted by AON

The Minster Building

Know Your Vendor Break

Nov 10, 2025

From:

2:45 PM

To:

3:10 PM

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Take this time to visit the exhibitor space and connect with the solution providers and vendors on site. Explore the latest innovations in trust & safety, risk management, and legal compliance — all designed to help protect your platform, your users, and your business. Discover essential tools, build valuable connections, and stay ahead of emerging risks.

Incognia Room

Building a Solid Trust and Safety Foundation in the Age of AI

Nov 10, 2025

From:

3:10 PM

To:

3:40 PM

- Dasha Rosenberg, T&S Group Manager, Fiverr

In the age of AI, trust and safety teams face unprecedented challenges: scaling operations, enforcing complex policies, and protecting users while navigating constantly changing regulations. This session will explore how marketplaces can build strong, actionable foundations that allow AI and automation to work effectively, without sacrificing human judgment. Using real-world examples from Fiverr, we’ll show how moderators evolve from reactive reviewers into analysts, trend-spotters, and decision-makers, helping shape policies, improving AI detection, and safeguarding digital communities.

LegitScript Room

Deepfakes, AI & Child Safety: Navigating Legal and Marketplace Risks

Nov 10, 2025

From:

3:10 PM

To:

3:40 PM

- Laura DeBenedetto, Policy Manager, Meta
- Camilla Hegarty, SVP Practice Lead & Business Development – Trust and Safety, Teleperformance
- Caroline Humer, Co-Founder, STISA

Generative AI and deepfakes are reshaping the risk landscape for online marketplaces, bringing new threats to trust, child safety, and regulatory compliance. This panel will explore how synthetic media is being misused for fraud, grooming, and exploitation, while also examining the challenges of detection, legal accountability for the platforms , and consumer protection. We will discuss some of the emerging regulations such as the EU Digital Services Act, AI Act, and the UK Online Safety Act alongside practical marketplace strategies—from Ai labelling, authenticity verification and AI detection tools to human-in-the-loop moderation and prosocial design. Panelists will share global perspectives on how marketplaces can balance innovation with safety, ensuring protection for vulnerable users while maintaining compliance and trust.

Persona Room

The UK Online Safety Act: What It Means for Global Platforms

Nov 10, 2025

From:

3:10 PM

To:

3:40 PM

- Matthew Banham, Partner, Seyfarth Shaw LLP

From September 2025, the OSA imposes tough new duties for companies hosting user-generated content or enabling online interactions with UK users. Platforms must implement robust moderation, fraud detection, and takedown processes or face massive fines and personal liability for executives. Matters to explore: Practical, proportionate compliance frameworks that integrate moderation, reporting, and takedown systems without harming user experience.

Incognia Room

Autonomous Vehicle Commercialization: What the World looks like now for Autonomy?

Nov 10, 2025

From:

3:55 PM

To:

4:25 PM

- Nick Gibbs, Class Leader - ibott 1971, Apollo ibott 1971
- Chris Moore, Head of Apollo 1971, Apollo ibott 1971
- Suraj Sachdev, Head of Retail & Motor Innovation, ERS
- Janie Upchurch, Senior Risk Manager, Lyft

Autonomous vehicle technology has moved from testing grounds to real-world deployment, with commercial pilots, freight corridors, and urban mobility services beginning to scale. Yet alongside technical progress come critical questions around safety validation, liability allocation, regulatory readiness, and consumer trust. In this session, our panellists will share how their companies are advancing commercialization—covering the latest in sensor fusion, AI-driven perception, remote operations, and human–machine interface—and where the biggest roadblocks remain. Discussion will also focus on evolving risk frameworks, partnership models, and insurance solutions that are enabling autonomy to transition from innovation to sustainable, large-scale operations.
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