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Schedule & Agenda

Welcome to the schedule of events for the Marketplace Risk Management Conference (MRMC). Check out the logistics page to learn more about hotels, public transportation, parking, and tourists  attractions. 

Presented by:

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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AGENDA

2025 Past Agenda

Focused on risk management, trust & safety, compliance & regulatory and legal strategy for marketplaces and digital platforms.

Schedule of Events (May 12 -14 2025)

 

Monday, May 12th
1:30 PM - 5:00 PM: Bootcamp (marketplace only)
5:00 PM - 7:00 PM: Welcome Reception and Bulletproof Your Marketplace Book Launch Party at Convene!

 

Tuesday, May 13th

8:00 AM - 9:00 AM: Check-in and Registration
9:00 AM - 10:00 AM: Keynote
10:00 AM - 5:00 PM: Sessions
5:00 PM - 7:00 PM: Networking Reception at Convene
7:00 PM - 9:00 PM: Dine & Network Program

 

Wednesday, May 14th
8:00 AM - 9:00 AM: Check-in and Registration
9:00 AM - 4:00 PM: Sessions

Vista Gallery

Networking Lunch

May 14, 2025

From:

12:45 PM

To:

1:30 PM

Incognia Room

Ensuring Trust in Digital Marketplaces: The Growing Importance of KYB

May 14, 2025

- Keith Briscoe, VP Member Advocacy, Merchant Risk Council
- Kyle De Freitas, Risk Machine Learning Engineer Lead, Block
- Heather Lamont, Chief Customer Officer & Advisor, Caf

From:

1:30 PM

To:

2:00 PM

In today’s digital economy, individuals are no longer just consumers—they're also merchants, service providers, and entrepreneurs. Online marketplaces have evolved into dynamic ecosystems where buying, selling, and exchanging services happen seamlessly across borders. For these platforms to flourish, trust is paramount. Know Your Business (KYB) has become a cornerstone in ensuring secure and compliant transactions, helping marketplaces verify merchants, prevent fraud, and adhere to global regulatory standards. As digital commerce continues to expand, robust KYB measures are essential to maintaining security, fostering confidence, and enabling frictionless interactions between businesses and users.

Checkr Trust Room

Preparing for an IPO and Other Paths to Capital and Liquidity

May 14, 2025

- Calise Cheng, Partner, Freshfields

From:

1:30 PM

To:

2:00 PM

How and when should emerging companies plan for an IPO? When markets are volatile and uncertainty is high, what other options do startups have for raising capital and liquidity?

LegitScript Room

Platform Integrity - Building a Trusted Experience

May 14, 2025

- Rob Mihalko, Founder, Principal, Spectus Strategy
- Garrett Olson, Head of Insurance & ERM, Wolt

From:

1:30 PM

To:

2:00 PM

In an increasingly digital world, platform integrity stands as a cornerstone of trust, safety, and sustainable engagement — a digital space where all users, regardless of background or technical literacy, feel secure, respected, and empowered. Understanding who is on your platform, what they are doing, and identifying any actions that fall outside of acceptable behavior are crucial components of maintaining a safe and trusted environment.. This dialogue underscores how thoughtful integration of integrity safeguards, ideally earlier in maturity stages of the platform, not only deters bad actors but also enhances user experience, compliance adherence, platform reputation, and sets the stage for long-term sustainable growth. This session is particularly relevant for professionals in technology governance, product development, trust & safety and risk management who seek to align operational practices with the ethical imperative of trust-by-design.

Convene

Break

May 14, 2025

From:

2:00 PM

To:

2:15 PM

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