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Schedule & Agenda

Welcome to the schedule of events for the Marketplace Risk Management Conference (MRMC). Check out the logistics page to learn more about hotels, public transportation, parking, and tourists  attractions. 

Presented by:

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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AGENDA

2025 Past Agenda

Focused on risk management, trust & safety, compliance & regulatory and legal strategy for marketplaces and digital platforms.

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Schedule of Events (May 12 -14 2025)

 

Monday, May 12th
1:30 PM - 5:00 PM: Bootcamp (marketplace only)
5:00 PM - 7:00 PM: Welcome Reception and Bulletproof Your Marketplace Book Launch Party at Convene!

 

Tuesday, May 13th

8:00 AM - 9:00 AM: Check-in and Registration
9:00 AM - 10:00 AM: Keynote
10:00 AM - 5:00 PM: Sessions
5:00 PM - 7:00 PM: Networking Reception at Convene
7:00 PM - 9:00 PM: Dine & Network Program

 

Wednesday, May 14th
8:00 AM - 9:00 AM: Check-in and Registration
9:00 AM - 4:00 PM: Sessions

LegitScript Room

How to Use LLMs for Content Moderation in Production Environments

May 13, 2025

- Talha Baig, Product Manager, Hive AI
- Pete Hamblett, Sr Technical Product Manager, Match Group
- Theodora Skeadas, Community Policy Manager, DoorDash

From:

4:40 PM

To:

5:10 PM

This panel explores how Trust & Safety teams can leverage generative AI to enhance user protection. The panel will discuss best practices for real-time AI deployment across marketplaces including use-case selection, prompt engineering, and model evaluation. Specifically, we will discuss identifying use cases such as multi-modal moderation and long-form conversation analysis. We will also discuss how to best prompt-engineer models.. Finally, we will present a detailed framework that outlines key success metrics on how to make data-driven decisions regarding model deployment.

Vista Gallery

Mix & Mingle

May 13, 2025

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From:

5:10 PM

To:

6:30 PM

Mix and mingle with fellow attendees following what was surely a long day of amazing speakers delivering world-class content. We know it can be a bit much! So, this is your chance to decompress before heading off to various dinners throughout the city. But, don’t forget to grab the contact information from your new friends!

Various Locations

Dine & Network Program Dinners

May 13, 2025

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From:

6:30 PM

To:

8:30 PM

Be sure to sign up for one of the various dinners that make up the Dine & Network Program. Each dinner is organized around a different topic in order to provide more meaningful opportunities for attendees to connect and network over shared and common interests. Space is limited and registration is required. So, be on the lookout for an email to register the week before the conference.

Convene

Check In & Networking Breakfast

May 14, 2025

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From:

8:00 AM

To:

9:00 AM

Be sure to check in early to connect and network with other attendees over breakfast!

LegitScript Room

Marketplace Trends for 2025 - Hosted by the Marketplace Risk Advisory Board

May 14, 2025

- Julia Breyer, Deputy General Counsel, Instawork
- Kristin Kupiec, Manager, Critical Investigations Unit, DoorDash
- Garrett Olson, Head of Insurance & ERM, Wolt
- Kimmie Restificar, Sr. Director, Operations, Clutch
- Jeff Sakasegawa, Trust and Safety Architect, Persona

From:

9:00 AM

To:

9:40 AM

Kick off MRMC25 day 2 with a high-impact discussion that explores the key forces shaping online marketplaces in 2025. In this opening session, members of the Marketplace Risk Advisory Board will offer expert insights into the trends, threats, and transformations redefining our industry. Structured as a fast-paced and engaging panel, the conversation will spotlight four core pillars of marketplace operations — each representing a vital area of risk, resilience, and growth.
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