Have a coffee with old friends and new colleagues.

In this presentation, we'll share our hands-on experience building an AI-powered marketplace from the ground up, focusing on three critical areas: growth automation, customer retention, and data-driven optimization. Drawing from our experience at Cravd, we'll demonstrate how AI agents reduce customer acquisition costs by automating lead engagement and chef onboarding processes. Attendees will learn how we implement AI co-pilots for chefs, develop advanced culinary assistance systems, and leverage our proprietary ChefOS to optimize chef-customer matching. We'll explore how building a robust data moat through customer preferences, feedback, and operational metrics drives continuous marketplace improvement and sustainable growth.

The relationship between platforms and content owners is shaped by a shared goal—maximizing content reach and engagement—yet challenges arise in ensuring proper content identification while maintaining a seamless user experience. This session will explore the complexities of content identification, the evolving ways users attempt to circumvent such systems, and how platforms can enhance their tools to better support both content owners and users. Rather than focusing on enforcement, we’ll discuss how effective content identification builds trust, creates monetization opportunities, and strengthens the platform’s role as the best place for creators to grow and engage with their audience. Key Takeaways: Understanding the evolving challenges of content identification and how circumvention impacts both platforms and content owners. Scalable solutions to improve accuracy in content recognition while enhancing user engagement. How proper content identification strengthens platform trust, expands monetization opportunities, and reinforces platforms as the best avenue for creators to connect with their audience.

Maximize your networking opportunities through the Marketplace Risk app. Easily connect with relevant professionals by sending and accepting meeting requests, with automatic calendar synchronization and assigned locations for in-person or virtual interactions. Avoid scheduling conflicts, stay organized with reminders, and focus on building meaningful connections throughout the event.

The intersection of AI and online marketplaces is reshaping digital commerce. This panel explores how AI technologies are revolutionizing marketplace operations, from personalized product recommendations to dynamic pricing and fraud detection. We'll examine real-world applications of machine learning in customer service automation, inventory management, and seller-buyer matching. Key discussions will cover the challenges of implementing AI solutions, including data privacy concerns and algorithmic bias. Attendees will gain insights into emerging trends like visual search capabilities and predictive analytics, along with practical strategies for marketplace operators to leverage AI responsibly. The session will conclude with future predictions and actionable takeaways for businesses considering AI integration.