Convene
May 14, 2024
From:
5:00 PM
To:
7:00 PM
Welcome Reception Sponsored by Elephant
TBD
May 14, 2024
From:
7:00 PM
To:
9:00 PM
Advisory Board Dinner
Vista Gallery
May 15, 2024
From:
8:00 AM
To:
9:00 AM
Check In & Networking Breakfast
Zurich Room
May 15, 2024
From:
9:00 AM
To:
9:40 AM
Opening Session: Using Markets to Combat Misinformation
- Marshall Van Alstyne, Questrom Professor of IS, Boston University
LegitScript Room
May 15, 2024
From:
9:00 AM
To:
9:40 AM
Opening Session: Tell Me You've Heard about Pig Butchering
- Erin West, Deputy District Attorney, Santa Clara District Attorney’s Office
Zurich Room
May 15, 2024
From:
9:50 AM
To:
10:30 AM
The Need to Protect Minors: Regulations, Legislation, and Product Design
- Nadia Daley-Blake, Lead Counsel, Outschool
- Garient Evans, Senior Vice President of Product Development, Enformion
- Charlotte Lunday, Senior Associate, Hintze Law
- Heather Stewart, Managing Director, Red Maple Strategies
LegitScript Room
May 15, 2024
From:
9:50 AM
To:
10:30 AM
Developing A Multifaceted Approach to Payments-Related Risks on Platforms
- Wale Ayantoye, Vice President Risk Management, Flutterwave
- Kristine Demareski, Global Head of Payment Services, Genpact
- Luca Jarone, Marketplace Solutions Consultant, LegitScript
Plaid Room
May 15, 2024
From:
9:50 AM
To:
10:30 AM
Leveraging AI for Trust & Safety Beyond Content.
- Jessica Ballard, VP, Risk & Claims, Outdoorsy
- Matthew Hertz, CEO, Elephant
- Michelle McCombs, Vice President, Safety & Experience, HopSkipDrive
Incognia Room
May 15, 2024
From:
9:50 AM
To:
10:30 AM
Guardians of Growth: Fighting Promotion Abuse and Redefining Fraud Prevention
- Gustavo Cruz, Group Product Manager - Fraud Prevention, iFood
- André Ferraz, Co-Founder & CEO, Incognia
- Alejandro Stein, Fraud Prevention Executive, Former Global Head of Payments, Fraud and Partners
- Dolly Sureka, Vice President & Head, Assurance & Business Advisory, Swiggy
Zurich Room
May 15, 2024
From:
10:40 AM
To:
11:10 AM
TBD
LegitScript Room
May 15, 2024
From:
10:40 AM
To:
11:10 AM
Empowering Your Business through Strong Risk Management & Insurance Programs
- Gary Adamson, Pricing Actuary, Apollo Ibott
- Aaron Ammar, Co-Founder & CEO, Brightside
- Jessica Ballard, VP, Risk/Claims, Outdoorsy / Roamly
- Garrett Johnston, Senior Vice President, Newfront
Plaid Room
May 15, 2024
From:
10:40 AM
To:
11:10 AM
Expert Panel: Successfully Outsmarting Account and Platform Fraud
- Mark Batchelor, CTO and Co-Founder, Verosint
- Calvin Locklear, Director of Product, DAT Freight & Analytics
- John Tolbert, Director of Cybersecurity Research, KuppingerCole Analysts
Incognia Room
May 15, 2024
From:
10:40 AM
To:
11:10 AM
Protect, Prevent and Moderate: Strategies for Effective Content Moderation in Online Marketplaces
- Severo Guardado, (Formerly) Facebook and Pinterest, Director of Trust and Safety and Industry Lead
- Camilla Hegarty, SVP Practice Lead and Business Development, Teleperformance
Zurich Room
May 15, 2024
From:
11:20 AM
To:
11:50 AM
Balancing Safety and Community: Strategies for a Secure Marketplace Platform
- Ross Gutierrez, Head of Enterprise Sales, Stream
- Ted Mann, CEO and Co-Founder, Collx
LegitScript Room
May 15, 2024
From:
11:20 AM
To:
11:50 AM
Scaling Trust & Safety Operations as Your Marketplace Grows
- Michael Dworsky, Co-Founder and CEO, Cove
- Alice Hunsberger, VP of Trust & Safety and Content Moderation, PartnerHero
- Alexandra Popken, VP of Trust & Safety, WebPurify
Plaid Room
May 15, 2024
From:
11:20 AM
To:
11:50 AM
Mobile Identity - The Simplicity they Want, and the Protection you Both Need
- Bart Goethals , Senior Solutions Engineer, Telesign
Incognia Room
May 15, 2024
From:
11:20 AM
To:
11:50 AM
Fraud-as-a-Service: GenAI and the Sophisticated Tools Used by Fraudsters
- Eduardo Pires, Global Head of Industry, Food Delivery & Ride-hailing, Incognia
- Guilherme Tong, Head of Fraud Prevention & Fintech Data, Freenow
Zurich Room
May 15, 2024
From:
12:00 PM
To:
12:30 PM
Platform Revenue and Retention through Healthcare Solutions
- Daniel Gerow, GM, Gigsafe
- Garrett Johnson, Senior Vice President, Newfront
- David Pickerell, CEO, Para & GigSafe
- Farah Rehman, Head of Customer, Strategy & Execution, Life, Accident & Health, Zurich
LegitScript Room
May 15, 2024
From:
12:00 PM
To:
12:35 PM
Adapting Fraud Strategies for Evolving Marketplace Payment Systems
- Riya Jagetia, Fraud Product Strategy, Unit21
- Jacob Wilson, Director of Data and Analytics, Alto
Plaid Room
May 15, 2024
From:
12:00 PM
To:
12:40 PM
Product, Pricing & Beyond: Trust & Safety's Positive Impact on Revenue
- Matthew Hertz, CEO, Elephant
- Tiffany Lin, Trust & Safety Consultant
- Guillem Pons, Director of Product Management, Rover
- Charles Zhu, Sr. Director of Underwriting & Actuarial, Roamly
Incognia Room
May 15, 2024
From:
12:00 PM
To:
12:40 PM
From Reactive to Proactive: Mitigating Evolving Threats in the Marketplace
- Jack Gashi, Director of Enterprise, CHEQ
- Chris Horne, Director of T&S Investigations & Intelligence, Upwork
Vista Gallery
May 15, 2024
From:
12:30 PM
To:
1:30 PM
Networking Lunch Sponsored by Sterling
Zurich Room
May 15, 2024
From:
1:15 PM
To:
1:55 PM
Risk and Reward: Five Ways Marketplaces Are Improving Trust & Safety in 2024
- Deniz Ertan, Senior Director of Risk, eBay
- Mary Ann Miller, VP, Evangelist & Fraud Executive Advisor, Prove
LegitScript Room
May 15, 2024
From:
1:15 PM
To:
1:55 PM
Full Circle Fraud Prevention: Bridging Vendors, Marketplaces, and Users
- Domingo Guerra, EVP Trust, Incode
- Kyle Nelson, Vice President of Strategic Partnerships & Head of Innovation, Snappt
- Brenda Tejada-Montes, Multi-Site Property Manager, Oak MGMT
Plaid Room
May 15, 2024
From:
1:15 PM
To:
1:55 PM
A Graduated Approach to Risk: Protecting Platforms Across the Customer Journey
- Duncan Carey, Senior Business Development Associate (Trust & Safety, ID & Risk), Uber
- Tracey Lazos, Sr. Director, Gig Economy Strategy, TransUnion
Incognia Room
May 15, 2024
From:
1:15 PM
To:
1:55 PM
Scamtastic! Protecting the Integrity of Online Marketplaces from the Scourge of Scams
- Aleksey Kravtsov, Senior Information Security Engineer, Warby Parker
- Ben Davey, VP of Product and Co-Founder, Darwinium
Zurich Room
May 15, 2024
From:
2:05 PM
To:
2:35 PM
Game-Changing Approach to Identity Verification with PrizePicks and Socure
- Jay Deuskar, Co-Founder & CTO, PrizePicks
- Eric Levine, SVP, Head of DocV, Socure
LegitScript Room
May 15, 2024
From:
2:05 PM
To:
2:35 PM
Keeping Everyone Happy: Marketplace Content Policy in Practice
- Sophie Duba, Global Director of Marketplace Policy, Etsy
- Sarah Godlewski, Trust and Safety Policy Manager, Upwork
- David Graunke, CEO, SafetyKit
Plaid Room
May 15, 2024
From:
2:05 PM
To:
2:35 PM
What All Marketplaces Need to Know about Screening with Background Checks to Avoid More Risk
- Pamela Devata, Partner, Seyfarth Shaw LLP
Incognia Room
May 15, 2024
From:
2:05 PM
To:
2:35 PM
A New Era of CX With AI-Powered Fraud Detection and Prevention
- Kory Hancock, SVP, Operations, IntouchCX
- Dhruv Mehrotra, Founder, AI Solutions Group
Zurich Room
May 15, 2024
From:
2:45 PM
To:
3:15 PM
The Passive Detection Playbook - Catch Fraud without Friction
- Travis Dawson, Director Product Management, Marketplace/CS/Trust & Safety, StockX
- Soups Ranjan, Co-Founder, CEO, Sardine
LegitScript Room
May 15, 2024
From:
2:45 PM
To:
3:15 PM
Empowering Fortune 500s Through Open Marketplaces: Trusting the Untrusted
- Casey Ellis, Founder & Chief Strategy Officer, Bugcrowd
- Barnett Klane, VP of Product, Trolley
Plaid Room
May 15, 2024
From:
2:45 PM
To:
3:15 PM
User-Generated Content Moderation and the Constitution
- Jacob Canter, Counsel, Crowell & Moring LLP
- Joanna Rosen Forster, General Counsel and Chief Compliance Officer, Wish
Incognia Room
May 15, 2024
From:
2:45 PM
To:
3:15 PM
Unique Risk Signals and Their Application to Digital Marketplaces.
- José R. Pallares, Senior Director, Decision Analytics Strategy and Innovation, Experian
Vista Gallery
May 15, 2024
From:
3:15 PM
To:
3:30 PM
Afternoon Coffee Break
Zurich Room
May 15, 2024
From:
3:30 PM
To:
4:10 PM
Wish and EverC: Pioneering AI Technology to Crack Down on Counterfeits
- Erin Brusseau, Director of Content Moderation, Wish
- Ariel Tiger, CEO, EverC
LegitScript Room
May 15, 2024
From:
3:30 PM
To:
4:10 PM
Building Trust through Safety: Recognizing and Responding to the Reality of Online Child Sexual Exploitation Risk
- Amanda Goharian, Senior Research Manager, Thorn
- Kate Sim, Independent Researcher
- Amanda Volz, VP, Customers and Partnerships, Thorn
Plaid Room
May 15, 2024
From:
3:30 PM
To:
4:10 PM
Navigating Payment Partnerships: A Comprehensive Guide to Common Pitfalls
- Sam Boro, Partner, Perkins Coie
- Jerry Lee, Global Head of Risk Legal, Stripe
- Laura Mastrangelo, Director, Assistant General Counsel, Payments, Etsy
- Youssef Sneifer, VP Regulatory & Compliance, GoCardless
Incognia Room
May 15, 2024
From:
3:30 PM
To:
4:10 PM
Balancing Privacy and (IRL) Real-World Safety in Consumer Experiences
- Chelsea Hower, Director of Trust and Safety, Sittercity
- Sidra Khan, Manager, Risk & Trust Policy, TaskRabbit
- Zach Singleton, Safety, Privacy & Equity Product Manager, Uber
Zurich Room
May 15, 2024
From:
4:20 PM
To:
4:50 PM
Fake Reviews: Regulation and the Battle for Consumer Confidence
- Chris Downie, Co-Founder & CEO, Pasabi
- Chayeeta Sarkar, Vice President Trust & Safety Operations, Alorica
- Daniel Sorochkin, Co-Founder and CEO, TakeOne.video
- Ryan Stevens, VP, Marketplace Strategy, Clutch
LegitScript Room
May 15, 2024
From:
4:20 PM
To:
4:50 PM
Trauma-Informed Trust & Safety: Programs to Support Mental Health on Platforms and in the Workplace
- Ally Coll, Founder, The Purple Method
- Chelsea Hower, Director of Trust and Safety, Sittercity
- Kristin Kupiec, Associate Manager, Community Response, DoorDash
- Bri Riggio, Member / Former Visiting Fellow, Integrity Institute
Plaid Room
May 15, 2024
From:
4:20 PM
To:
4:50 PM
Fighting Fake Accounts with Threat Intelligence
- Chris Horne, Director of T&S Investigations & Intelligence, Upwork
- Tomer Poran, VP Solution Strategy & Community, ActiveFence
Incognia Room
May 15, 2024
From:
4:20 PM
To:
4:50 PM
Today’s Disruptors in High-Volume Onboarding
- Josh Cutler, Chief Technology Officer, Yardstik
- Amy Leff, Assistant Professor of Practice, University of Texas-Austin
- Nick Prijic, VP of Driver Operations, Fetch
Zurich Room
May 15, 2024
From:
5:00 PM
To:
5:30 PM
New Developments in California Privacy Law
- Kathleen McConnell, Partner, Seyfarth Shaw LLP
LegitScript Room
May 15, 2024
From:
5:00 PM
To:
5:30 PM
Insurance Trends and Innovations: Thinking Outside the Box to Protect Your Platform
- Garrett Olson, Head of Insurance & Risk Management, Wolt
- Ryne Ring, Director of Gig and Embedded Programs, Citadel
- Justin Sorensen, Practice Leader, High Growth Ventures, Hub
- Michael Sullivan, Practice Leader, Senior Vice President, Hub
Plaid Room
May 15, 2024
From:
5:00 PM
To:
5:30 PM
Establishing Trust in a Digital World to Prevent Fraud
- John Devenyns, Solutions Consultant, Feedzai
- Zac Sheldon, National Director of Sales & Marketing, Thomson Reuters
Incognia Room
May 15, 2024
From:
5:00 PM
To:
5:30 PM
Regulatory Outlook: What's in Store for Platforms in 2024
- Bruno Lewicki, Global Policy Director, Airbnb
- Nima Rahimi, Deputy General Counsel, Thumbtack
- Heather Stewart, Managing Director, Red Maple Strategies
Vista Gallery
May 15, 2024
From:
5:30 PM
To:
6:30 PM
Mix & Mingle
Various Locations
May 15, 2024
From:
6:30 PM
To:
8:30 PM
Dine & Network Program Dinners
TBD
May 15, 2024
From:
8:00 PM
To:
11:00 PM
Nightcap Sponsored by ActiveFence and LegitScript
Vista Gallery
May 16, 2024
From:
8:00 AM
To:
9:00 AM
Check In & Networking Breakfast
LegitScript Room
May 16, 2024
From:
9:00 AM
To:
9:40 AM
Opening Session - Making the Case: Measuring ROI for Trust & Safety
- Heather Grunkemeier, Founder, Twinkle
- Chelsea Hower, Director of Trust and Safety, Sittercity
- Kristin Kupiec, Associate Manager, Community Response, DoorDash
Zurich Room
May 16, 2024
From:
9:50 AM
To:
10:30 AM
How to Leverage Legal to Achieve Business Goals
- Val Byrne, Director, Commercial Legal, DoorDash
- Nathan Garnett, General Counsel, OfferUp
- Adam Schlosser, Head of Legal, Poshmark
- Jeremy Siegel, General Counsel, Final Bell
Workshop Area
May 16, 2024
From:
9:50 AM
To:
10:30 AM
Part 1: Securing Investment and Measuring the ROI of Trust & Safety
- Dave Byrne, Founder, TrustRaise
- Heather Grunkemeier, Founder, Twinkle
LegitScript Room
May 16, 2024
From:
9:50 AM
To:
10:30 AM
Time Traveling in Trust & Safety: Learning from the Past and Looking to the Future
- Sasha Haco, Co-Founder, Unitary
- Alice Hunsberger, VP Trust & Safety and Content Moderation, PartnerHero (formerly Grindr, Match Group)
- Vaishnavi J, Independent T&S Consultant (formerly Meta, Twitter, Google)
- Cathryn Weems, Independent T&S Consultant (formerly Epic Games, Twitter, Google)
Plaid Room
May 16, 2024
From:
9:50 AM
To:
10:30 AM
Terms of Use Enforceability: Recent Trends and Cases
- Julia Breyer, Deputy General Counsel, Instawork
- Adam Mandelsberg, Commercial Litigation Partner, Perkins Coie
- John Schreiner, Partner, Perkins Coie
Incognia Room
May 16, 2024
From:
9:50 AM
To:
10:30 AM
Digital Inclusion Hinges on Accessibility: ADA, WCAG and Leveraging AI
- Kristina Launey, Labor and Employment Litigation and Counseling Partner, Seyfarth Shaw LLP
- Aaron Page, Director of Accessibility, Allyant
Zurich Room
May 16, 2024
From:
10:40 AM
To:
11:10 AM
Developing Trust & Safety by Design
- Chad Dennis, Manager, Global Safety Product Strategy & Operations, DoorDash
- Garrett Olson, Head of Insurance & Risk, Wolt
Workshop Area
May 16, 2024
From:
10:40 AM
To:
11:10 AM
Part 2: Securing Investment and Measuring the ROI of Trust & Safety
- Heather Grunkemeier, Founder, Twinkle
- Dave Byrne, Founder, TrustRaise
LegitScript Room
May 16, 2024
From:
10:40 AM
To:
11:10 AM
Best Practices to Create a Safer Platform Through Technology
- Francesca Amato, Trust and Safety Representative, Sittercity
- Sidra Khan, Manager, Risk & Trust Policy, TaskRabbit
Plaid Room
May 16, 2024
From:
10:40 AM
To:
11:10 AM
Developing Trust & Safety Policy Best Practices
- Jessica Ballard, VP, Risk & Claims, Outdoorsy
- Michelle Chang, Head of Search Policy, Trust & Safety, Google
- Caroline Humer, Founder, Trust & Safety Forum
- Chris Roberts, Trust and Safety Policy, DoorDash
Incognia Room
May 16, 2024
From:
10:40 AM
To:
11:10 AM
Unpacking SMS Toll Fraud at the Intersection of AI and Telco Collusion
- Ramsin Betyousef, Snr. Director of Engineering, Identity, Trust and Safety & Insurance, Uber
- Kevin Gosschalk, Founder & CEO, Arkose Labs
Zurich Room
May 16, 2024
From:
11:20 AM
To:
11:50 AM
Shifting the Culture: Regulatory Compliance as a Proxy for Inclusion and Innovation
- Garrett Olson, Head of Insurance & Risk, Wolt
- Amie White, Sr. Director of Risk, Ethics & Policy, Hinge
LegitScript Room
May 16, 2024
From:
11:20 AM
To:
11:50 AM
Six Degrees of Separation: Data Science Exposes Secret KYB Risk
- Veronica Kramer, Director of Engineering, Seller Onboarding, Risk and Compliance, Wish
- Hal Lonas, Chief Technology Officer, Trulioo
- Shaun Singh, Director, Solutions Consulting, Trulioo
Plaid Room
May 16, 2024
From:
11:20 AM
To:
11:50 AM
Translating Risk Mitigation into Great Experiences
- Christie Kim, COO, Persona
- Iker Lazlo, Manager of Trust & Safety, Outdoorsy
- Sarika Oak, Senior Director of Trust and Safety Operations, Udemy
Incognia Room
May 16, 2024
From:
11:20 AM
To:
11:50 AM
Circular Marketplaces: Solving Unique Trust, Risk and Safety Issues
- Peter Evans, Chief Strategy Officer, McFadyen Digital
- Aurelija Plėtienė, Director of Engineering, Vinted
Zurich Room
May 16, 2024
From:
12:00 PM
To:
12:30 PM
How Generative AI Works and How to Use It
- Michael Dworsky, CEO & Co-Founder, Cove
- Mo Tiwari, Member of Technical Staff, OpenAI
LegitScript Room
May 16, 2024
From:
12:00 PM
To:
12:35 PM
The Importance of KYB in the Marketplace Economy
- Travis Dawson, Sr. Director of Product Management, StockX
- Vasileios Konteas, Head of Due Diligence & KYC, Delivery Hero
- Vanita Pandey, CMO, Caf
- Holly Sandberg, Dir. Trust & Safety, Reverb
- Gagan Sekhon, Principal Product Manager, Fraud, Upgrade
Plaid Room
May 16, 2024
From:
12:00 PM
To:
12:40 PM
You Need a Government Affairs Strategy: Building Your Government Affairs Capabilities at all Company Stages
- Pamela Devata, Partner, Seyfarth Shaw LLP
- Adam Schlosser, Head of Legal, Poshmark
- Heather Stewart, Managing Director, Red Maple Strategies
Incognia Room
May 16, 2024
From:
12:00 PM
To:
12:40 PM
Rapid Reactions and Resilience: Navigating a Cybersecurity Incident
- Scott Carlson, Partner, Seyfarth Shaw LLP
- Stephen Fusco, Senior Director of Legal Affairs and Data Privacy, HopSkipDrive
- Patrick Merkel, Senior Counsel, Outdoorsy
Vista Gallery
May 16, 2024
From:
12:30 PM
To:
1:30 PM
Networking Lunch Sponsored by Sterling
Zurich Room
May 16, 2024
From:
1:15 PM
To:
1:55 PM
Battling the New Generation of Account Takeover Attacks
- Kevin Clark, Fraud Manager, Pinterest
- Kevin Lee, VP of Trust and Safety, Sift
LegitScript Room
May 16, 2024
From:
1:15 PM
To:
1:55 PM
How to Create a Successful Fraud-Fighting Team?
- Assaf Kipnis, Trust and Safety, Google
- Hal Lonas, Chief Technology Officer, Trulioo
- Elena Michaeli, PM Marketplace Risk Strategy, Walmart
- Sarika Oak, Senior Director of Trust and Safety Operations, Udemy
Plaid Room
May 16, 2024
From:
1:15 PM
To:
1:55 PM
How to Design Safe and Inclusive Marketplace Communities
- Justin Bullock, VP of Sales, Envoy
- Mike Wilkins, Sr. Director, Trust & Safety, Turo
- Naishi Zhang, Product Leader, Checkr
Incognia Room
May 16, 2024
From:
1:15 PM
To:
1:55 PM
Advanced Analytics in Risk Management
- Abhi Gupta, Head of Product, Square/Cashapp
- Jason Howard, CEO, Caf
- Eamon Murphy, Head of Payments, CertiFid
- Holly Sandberg, Dir. Trust & Safety, Reverb
Zurich Room
May 16, 2024
From:
2:05 PM
To:
2:35 PM
Going Global: Strategies and Pitfalls to Avoid When Growing Internationally
- Yana Komsitsky, Senior Counsel, Seyfarth Shaw LLP
LegitScript Room
May 16, 2024
From:
2:05 PM
To:
2:35 PM
Platform AI Integrations: Navigating Unchartered Legal Risks
- Julia Breyer, Deputy General Counsel, Instawork
- Mary E. Hershewe, Associate, Faegre Drinker
- Stephen Fusco, Senior Director of Legal Affairs and Data Privacy, HopSkipDrive
Plaid Room
May 16, 2024
From:
2:05 PM
To:
2:35 PM
Driving Toward Safety: Learn How Uber and CMT are Each Leveraging Technology to Save Lives
- Abhi Butchibabu, VP, Product Management, Cambridge Mobile Telematics
- Nadia Moosvi, Lead Product Manager, Uber
Incognia Room
May 16, 2024
From:
2:05 PM
To:
2:35 PM
Incident Response Best Practices
- Kristin Kupiec, Associate Manager, Community Response, DoorDash
- Patrick Merkel, Senior Counsel, Outdoorsy
- Robin Murphy, Manager, Risk Operations, Meta
Vista Gallery
May 16, 2024
From:
2:30 PM
To:
3:30 PM
Mix & Mingle
LegitScript Room
May 14, 2024
From:
1:00 PM
To:
5:00 PM
Boot Camp Presented by Elephant
- Steve Craig, Founder & Chief Enablement Officer, PEAK IDV
- Nick Furtwengler, Tax Senior Manager, Miller Cooper & Co.
- Jeremy Gottschalk, Founder, Marketplace Risk
- Matthew Hertz, CEO, Elephant