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Kimmie Restificar
Clutch
Sr. Director, Operations
Washington, DC
About me:
At Clutch, every profile and review passes through a manual verification process before it is published to our site. This requires a huge operational & ethical lift. As the primary responsible for our Content Operations team since 2021, I lead the team that manages this process & ensures strong content governance. On a daily basis, you’ll find me working with my team to determine methods for detecting bad actors, fake reviews, and review broker solicitations. In 2024, we set up our first official Trust & Safety arm. In 2025, we’re looking to build upon the progress we made & expand our T&S initiatives to all parts of the Clutch marketplace.
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