CYBERSECURITY & DATA PRIVACY
All platforms collect and use customer data, so it's essential that you understand and comply with data privacy regulations and ensure that data is secure and protected.

Most users practice poor password hygiene, putting themselves and any business they interact with at risk. How can brands protect themselves? Consider implementing two-factor authentication (2FA) – an additional security layer used to confirm your users' identity. Bringing 2FA to the fraud landscape allows businesses to apply friction on bad actors while they're in action.

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This session on cyber insurance guides companies through the key fundamentals of cyber insurance so they can make informed business decisions to ensure they are protecting their organization against unforeseen losses.​

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As the COVID-19 quarantine continues with no official end in sight, unethical online merchants continue to target consumers who are homebound, anxious—and online. They promote products that claim to treat the coronavirus, services that trick consumers into giving unnecessary money or personal information, and other scams. These merchants are endangering the health and safety of consumers while increasing the risk and liability for payment companies (e.g. increased chargebacks, card network fines, and regulatory warnings). Learn about the dangers of these virtual culprits, and see how you can help combat and protect consumers from fraud, including Coronavirus-related scams, what the global community is doing to crack down on scammers, and best practices for keeping our global e-commerce community safe.

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This session on Agile Fraud Detection and Prevention helps marketplace professionals learn how to tackle evolving fraud tactics so they can stay ahead of scammers and keep their users safe.

 

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Sanjay Gupta provides insight into the new and more sophisticated technologies fraudsters are using to falsify personal identity information or create entirely new synthetic identities through deepfake images and hacking biometric data. They will also share proven strategies for how businesses can better detect these methods to keep both themselves and consumers safe from fraud. Lastly, using Mitek’s upcoming report with PYMNTS on the topic, the presenters will examine where these technologies have already demonstrated their impact through financial and personal loss, and provide insight into how investing in solutions to circumvent these threats will be critical to keeping consumer trust in the future.

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The eCommerce ecosystem is rapidly changing, and ignorance isn’t bliss – it’s suicide. What you don’t know CAN hurt you! Chargebacks911’s VP of Partner Engagement Don Bush’s eye-opening presentation will shine a bright light on some of the biggest dangers in the eCommerce marketplace – such as chargeback fraud, dispute resolution, cyber-theft, data breaches, crime trends, and more.

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Building customers’ trust in how you handle their data is more important than ever. Regulations like the General Data Protection Regulation (GDPR) are being enacted to help users take more control over their data and privacy. Recognizing the game-changing impact of the GDPR, California took the initiative with the California Consumer Privacy Act (CCPA) to grant consumers new rights with respect to the collection and sale of their personal information. Learn how to get started on your path to CCPA compliance.

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Leaked and stolen information from phishing schemes and data breaches is often posted for sale on the dark web, leading to a proliferation of account takeover attacks (ATO's). To further understand the impacts of ATO's, we will log in to a dark web marketplace to see what’s actually for sale - from payment details to user account info to loyalty point balances. Brands can use this knowledge to decrease ATO threats and increase positive experiences for legitimate users. Stolen information from data breaches is often posted for sale on the dark web, leading to account takeover attacks (ATO's). To understand the impact of ATO's, we will access a dark web marketplace to see what’s for sale - including payment details, user account info, and loyalty points. Brands can use this knowledge to decrease ATO threats and increase positive experiences for legitimate users.

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Although Information Technology (IT) or Information Systems (IS) is critical to all business processes, it has not been an area of focus for overall Enterprise Risk Management and does not receive adequate attention from executive leadership. This presentation is targeted to help Executives, Risk & Technology, Security and Compliance Experts, and Auditors, to help understand the significance.

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