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Download the #MRMC24 program book here

2024 Marketplace Risk Management Conference | May 14, 5:00 PM PDT – May 16, 5:00 PM PDT San Francisco, 40 O'Farrell St, San Francisco, CA 94108, USA

AGENDA

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  • 4 hours

    Boot Camp Presented by Elephant

    LegitScript Room

  • 2 hours

    Welcome Reception Sponsored by Elephant

    Convene

  • 2 hours

    Advisory Board Dinner


  • 1 hour

    Check In & Networking Breakfast

    Vista Gallery

  • 40 minutes

    Opening Session: Using Markets to Combat Misinformation

    Zurich Room

  • 40 minutes

    Opening Session: Tell Me You've Heard about Pig Butchering

    LegitScript Room

  • 40 minutes

    The Need to Protect Minors: Regulations, Legislation, and Product Design

    Zurich Room

  • 40 minutes

    Developing A Multifaceted Approach to Payments-Related Risks on Platforms

    LegitScript Room

  • 40 minutes

    Leveraging AI for Trust & Safety Beyond Content.

    Plaid Room

  • 40 minutes

    Guardians of Growth: Fighting Promotion Abuse and Redefining Fraud Prevention

    Incognia Room

  • 30 minutes

    Empowering Your Business through Strong Risk Management & Insurance Programs

    LegitScript Room

  • 30 minutes

    Expert Panel: Successfully Outsmarting Account and Platform Fraud

    Plaid Room

  • 30 minutes

    Protect, Prevent and Moderate: Strategies for Effective Content Moderation in Online Marketplaces

    Incognia Room

  • 30 minutes

    Super Charging Policy-Making and Automation with AI

    Zurich Room

  • 30 minutes

    Balancing Safety and Community: Strategies for a Secure Marketplace Platform

    Zurich Room

  • 30 minutes

    Scaling Trust & Safety Operations as Your Marketplace Grows

    LegitScript Room

  • 30 minutes

    Mobile Identity - The Simplicity they Want, and the Protection you Both Need

    Plaid Room

  • 30 minutes

    Fraud-as-a-Service: GenAI and the Sophisticated Tools Used by Fraudsters

    Incognia Room

  • 30 minutes

    Platform Revenue and Retention through Healthcare Solutions

    Zurich Room

  • 35 minutes

    Adapting Fraud Strategies for Evolving Marketplace Payment Systems

    LegitScript Room

  • 40 minutes

    Product, Pricing & Beyond: Trust & Safety's Positive Impact on Revenue

    Plaid Room

  • 40 minutes

    From Reactive to Proactive: Mitigating Evolving Threats in the Marketplace

    Incognia Room

  • 1 hour

    Networking Lunch Sponsored by Sterling

    Vista Gallery

  • 40 minutes

    Risk and Reward: Five Ways Marketplaces Are Improving Trust & Safety in 2024

    Zurich Room

  • 40 minutes

    Full Circle Fraud Prevention: Bridging Vendors, Marketplaces, and Users

    LegitScript Room

  • 40 minutes

    A Graduated Approach to Risk: Protecting Platforms Across the Customer Journey

    Plaid Room

  • 40 minutes

    Scamtastic! Protecting the Integrity of Online Marketplaces from the Scourge of Scams

    Incognia Room

  • 30 minutes

    Game-Changing Approach to Identity Verification with PrizePicks and Socure

    Zurich Room

  • 30 minutes

    Keeping Everyone Happy: Marketplace Content Policy in Practice

    LegitScript Room

  • 30 minutes

    What All Marketplaces Need to Know about Screening with Background Checks to Avoid More Risk

    Plaid Room

  • 30 minutes

    A New Era of CX With AI-Powered Fraud Detection and Prevention

    Incognia Room

  • 30 minutes

    The Passive Detection Playbook - Catch Fraud without Friction

    Zurich Room

  • 30 minutes

    Empowering Fortune 500s Through Open Marketplaces: Trusting the Untrusted

    LegitScript Room

  • 30 minutes

    User-Generated Content Moderation and the Constitution

    Plaid Room

  • 30 minutes

    Unique Risk Signals and Their Application to Digital Marketplaces.

    Incognia Room

  • 15 minutes

    Afternoon Coffee Break

    Vista Gallery

  • 40 minutes

    Wish and EverC: Pioneering AI Technology to Crack Down on Counterfeits

    Zurich Room

  • 40 minutes

    Building Trust through Safety: Recognizing and Responding to the Reality of Online Child Sexual Exploitation Risk

    LegitScript Room

  • 40 minutes

    Navigating Payment Partnerships: A Comprehensive Guide to Common Pitfalls

    Plaid Room

  • 40 minutes

    Balancing Privacy and (IRL) Real-World Safety in Consumer Experiences

    Incognia Room

  • 30 minutes

    Fake Reviews: Regulation and the Battle for Consumer Confidence

    Zurich Room

  • 30 minutes

    Trauma-Informed Trust & Safety: Programs to Support Mental Health on Platforms and in the Workplace

    LegitScript Room

  • 30 minutes

    Fighting Fake Accounts with Threat Intelligence

    Plaid Room

  • 30 minutes

    Today’s Disruptors in High-Volume Onboarding

    Incognia Room

  • 30 minutes

    New Developments in California Privacy Law

    Zurich Room

  • 30 minutes

    Insurance Trends and Innovations: Thinking Outside the Box to Protect Your Platform

    LegitScript Room

  • 30 minutes

    Establishing Trust in a Digital World to Prevent Fraud

    Plaid Room

  • 30 minutes

    Regulatory Outlook: What's in Store for Platforms in 2024

    Incognia Room

  • 1 hour

    Mix & Mingle

    Vista Gallery

  • 2 hours

    Sponsor Dinners

    Various Locations

  • 3 hours

    Nightcap Sponsored by ActiveFence and LegitScript

    Pandora Karaoke & Bar


  • 1 hour

    Check In & Networking Breakfast

    Vista Gallery

  • 40 minutes

    Opening Session - Making the Case: Measuring ROI for Trust & Safety

    LegitScript Room

  • 40 minutes

    How to Leverage Legal to Achieve Business Goals

    Zurich Room

  • 40 minutes

    Time Traveling in Trust & Safety: Learning from the Past and Looking to the Future

    LegitScript Room

  • 40 minutes

    Terms of Use Enforceability: Recent Trends and Cases

    Plaid Room

  • 40 minutes

    Digital Inclusion Hinges on Accessibility: ADA, WCAG and Leveraging AI

    Incognia Room

  • 40 minutes

    Part 1: Securing Investment and Measuring the ROI of Trust & Safety

    Workshop Area

  • 30 minutes

    Developing Trust & Safety by Design

    Zurich Room

  • 30 minutes

    Best Practices to Create a Safer Platform Through Technology

    LegitScript Room

  • 30 minutes

    Developing Trust & Safety Policy Best Practices

    Plaid Room

  • 30 minutes

    Unpacking SMS Toll Fraud at the Intersection of AI and Telco Collusion

    Incognia Room

  • 30 minutes

    Part 2: Securing Investment and Measuring the ROI of Trust & Safety

    Workshop Area

  • 30 minutes

    Shifting the Culture: Regulatory Compliance as a Proxy for Inclusion and Innovation

    Zurich Room

  • 30 minutes

    Six Degrees of Separation: Data Science Exposes Secret KYB Risk

    LegitScript Room

  • 30 minutes

    Translating Risk Mitigation into Great Experiences

    Plaid Room

  • 30 minutes

    Circular Marketplaces: Solving Unique Trust, Risk and Safety Issues

    Incognia Room

  • 30 minutes

    How Generative AI Works and How to Use It

    Zurich Room

  • 40 minutes

    The Importance of KYB in the Marketplace Economy

    LegitScript Room

  • 40 minutes

    You Need a Government Affairs Strategy: Building Your Government Affairs Capabilities at all Company Stages

    Plaid Room

  • 40 minutes

    Rapid Reactions and Resilience: Navigating a Cybersecurity Incident

    Incognia Room

  • 1 hour

    Networking Lunch Sponsored by Sterling

    Vista Gallery

  • 50 minutes

    Battling the New Generation of Account Takeover Attacks

    Zurich Room

  • 50 minutes

    How to Create a Successful Fraud-Fighting Team?

    LegitScript Room

  • 50 minutes

    How to Design Safe and Inclusive Marketplace Communities

    Plaid Room

  • 50 minutes

    Advanced Analytics in Risk Management

    Incognia Room

  • 40 minutes

    Going Global: Strategies and Pitfalls to Avoid When Growing Internationally

    Zurich Room

  • 40 minutes

    Platform AI Integrations: Navigating Unchartered Legal Risks

    LegitScript Room

  • 40 minutes

    Driving Toward Safety: Learn How Uber and CMT are Each Leveraging Technology to Save Lives

    Plaid Room

  • 40 minutes

    Incident Response Best Practices

    Incognia Room
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