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San Francisco, May 14-16, 2024

The world's largest marketplace conference

800+ marketplaces like Amazon, eBay, Google, Turo, Uber, Udemy have joined. Why haven't you?

Presented by

800+

Attendees

150+

Speakers

70+

Sessions

50+

Content Hrs

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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Featuring founders, operators and experts from...

Discover more about the world's largest marketplace conference, including topics, speakers and the platforms participating

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About the Marketplace Risk Management Conference

The only conference designed for marketplace and digital platform founders and leaders like Airbnb, Uber, Amazon, eBay, Google, Turo and more...

Reduce your risk to zero. Marketplaces and digital platforms are unique business models that can mitigate their risk down to nearly zero...but only if necessary steps are taken to protect themselves and their communities.

Each year the industry convenes at the Marketplace Risk Management Conference - the first and only conference focused on risk management, trust & safety, compliance & regulatory and legal strategy for marketplaces and digital platforms - in order to learn, network and exchange best practices and industry trends.

WHO:

  • Marketplace and digital platform founders & leaders wanting to learn from peers

  • Innovative solution providers, vendors and firms solving platform challenges

  • Industry leaders and subject matter experts

WHY:

  • Learn best practices and tested strategies to protect your platform & community

  • Network with platform peers and industry experts from around the world

  • Share your knowledge and experience with the industry

WHAT:

  • Risk management

  • Trust & Safety

  • Compliance & regulatory

  • Legal strategy

Designed specifically for founders and leaders of marketplace and digital platforms to launch and grow

800+ marketplaces like Amazon, eBay, Google, Turo, Uber, Udemy attend. Why aren't you?

Find out why founders and leaders attend the Marketplace Risk Management Conference

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Explore all innovative speakers

AGENDA

Schedule of events:

May 14 - 16th, 2024

Convene

May 14, 2024

From:

1:00 PM

To:

5:00 PM

Boot Camp

Convene

May 14, 2024

From:

5:00 PM

To:

7:00 PM

Welcome Reception

TBD

May 14, 2024

From:

7:00 PM

To:

9:00 PM

Advisory Board Dinner

Zurich Room

May 15, 2024

From:

9:00 AM

To:

9:40 AM

Opening Session: Using Markets to Combat Misinformation

- Marshall Van Alstyne, Questrom Professor of IS, Boston University

How can modern digital marketplaces mitigate the promotion of false and misleading information without affecting the volume and quality of user-generated content? What if we could reduce the flow of misinformation with no censorship and no central authority judging truth? We present a novel mechanism designed to create a meta-layer of platform governance on existing platforms that affords providers the ability to elevate credible claims in an information-dense online ecosystem. Content moderation is economically self-sustaining. Our solution, informed by a decade of theory and practice in building digital platforms, has shown promising results in both, large online survey experiments, and interactive online marketplace experiments, providing evidence of its efficacy among nearly four thousand responses from surveyed users. This solution is platform-agnostic, significantly limits the production of misleading and false claims, and increases the likelihood of sharing credible information in line with regulatory compliance. This talk will discuss the causes of online harms and a market mechanism to address them, in particular, the fake news challenges on social media, advertising, and e-commerce markets. For the modern digital marketplace, harms are better cognized as decision errors and externalities producing "market failures." We demonstrate how our introduction of truth warrants corrects market failures by affording users the ability to make financially-backed credible claims, increasing their reach, without imposing constraints on free speech. Our online experiments with nearly 4,000 responses from surveyed users in a social media setting, and an interactive e-commerce marketplace simulations, showcase that this successfully reduces misleading claims, and provides a self-regulating, financially beneficial intervention for digital platforms.

LegitScript Room

May 15, 2024

From:

9:00 AM

To:

9:40 AM

Opening Session: Tell Me You've Heard about Pig Butchering

- Erin West, Deputy District Attorney, Santa Clara District Attorney’s Office

We can no longer afford to ignore pig butchering, an industrial scale romance scam/investment scheme. You've all received one of those texts that appear to be directed to the wrong number. In this session, you'll learn who is sending that text, where it is coming from, and how transnational organized crime is at the heart of this scamdemic costing the world billions and billions of dollars.
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San Francisco - May 14-16 2024

The world’s largest

marketplace conference

CONFERENCE 2024

LAST CHANCE

Amazon, ebay, Google, Turo, Uber, Udemy... already have a seat for the world's largest Marketplace Conference 2024. Why haven't you?

FREQUENTLY ASKED QUESTIONS (FAQS)

  • Which registration type should I purchase?
    Purchase the registration type according to your current employer. For example, if you or your firm provides or sells products or services, including without limitation, insurance, background checks, identity authentication/verification, fraud protection/prevention, legal services, etc. then you should register as a Solution Provider / Vendor. If you are an entrepreneur or work for a marketplace or digital platform, for example, B2B, B2C, two or three-sided marketplaces or digital platforms, then you should register as a Marketplace / Digital Platform. If you are unsure, email us at info@marketplacerisk.com.
  • What is the difference between marketplace / digital platforms and vendors / service providers?
    Solutions providers and vendors are individuals and/or companies that sell products and services to marketplace and digital platforms, for example, B2B, B2C, two or three-sided marketplaces or digital platforms. Marketplace / Digital Platforms means and includes two and three-sided marketplaces and digital platforms, as well as sharing, gig, p2p and on-demand platforms. If you are unsure, email us at info@marketplacerisk.com.
  • What happens if I purchase the wrong registration?
    It is important that you purchase the correct registration. If you are unsure, email us at It is important that you purchase the correct registration type. If you are unsure, email us at info@marketplacerisk.com. Solution Providers / Vendors that purchase Marketplace / Digital Platform registrations will be charged the difference before entering the event. Again, if you are unsure, please email us and will get back to you. Keep in mind, we do not give refunds per ourTerms and Conditions.
  • Do you offer registration discounts or scholarship opportunities?
    For bootstrapped and unfunded startups, including B2B, B2C, two or three-sided marketplaces or digital platforms, we offer aScholarship Program for $100. For more information see theScholarship Program or email us at info@marketplacerisk.com.
  • Where do I enter a discount code?
    If you have a discount code, after you click "Checkout" you enter it in the top right of the screen in the "Coupon Code" field. Each attendee must register individually
  • How do I apply to speak at the Marketplace Risk Management Conference?
    To speak at any of our events, you must apply through the call for speakers, which generally opens six months preceding each event and is published on the Marketplace Risk website, weekly in our newsletter, and on our various social media channels. You can also email us at info@marketplacerisk.com if you are unsure or have any questions.
  • What is the deadline to apply to speak at the Marketplace Risk Management Conference?
    The deadline to apply to speak is generally two months before the Marketplace Risk Management Conference. If the deadline has passed, but you are interested in securing a speaking opportunity through sponsorship, email us at info@marketplacerisk.com. The deadline for the 2024 Marketplace Risk Management Conference is March 1, 2024.
  • How do we become a sponsor of the Marketplace Risk Management Conference?
    Email info@marketplacerisk.com and we will provide information about sponsoring our programs and events.
  • What is the deadline to become a sponsor of the Marketplace Risk Management Conference?
    There is no deadline to sponsor the Marketplace Risk Management Conference, however, sponsors wishing to speak or present need to be sure to confirm sponsorship prior to the call for speakers deadline. After that date, there may still be opportunities to speak or present; however, options will be limited in order for us to be able to publish the program on time.
  • Is there a virtual option for the Marketplace Risk Management Conference? Is anything broadcast live?
    No, there is not. Some of the biggest value comes from learning, networking and sharing information with each other, in person.
  • Where is the Marketplace Risk Management Conference held?
    Convene - 40 O'Farrell Street, San Francisco, CA, 94108
  • Is there a host hotel or room block for the Marketplace Risk Management Conference?
    No, because the event is not hosted in a hotel, we do not recommend or secure hotel room blocks in any specific hotel. There are plenty of hotels within walking distance of Convene - 100 Stockton // Union Square, San Francisco.
  • Can I register on-site for the Marketplace Risk Management Conference?
    Yes, however, the price is signifcantly higher than registering ahead of the event.
  • What are the covid precautions for the Marketplace Risk Management Conference?
    At this time, vaccinations are no longer mandatory; however, we are monitoring the situation and, of course, heeding local, state and national guidance. Check back for updates.
  • If I register for the Marketplace Risk Management Conference and cannot make it, do you offer refunds?
    No, we do not offer refunds per our Terms and Conditions.
  • Do you publish the attendees prior to or after the event?
    No, we do not publish the attendees publicly. You may connect with other attendees in-person at the event, or download the Marketplace Risk Community app and connect, network and engage with other attendees virtually. You may also connect, network and engage with other attendees through a variety of features and functionalities on the Marketplace Risk Community app.
  • Is there a conference mobile app?
    Yes, we use the Marketplace Risk Community app. This includes all of the details about the schedule of events, the agenda, session, and speaker information, as well as various features and functionality to connect, network, and engage with other attendees. Following registration, you will get an email with details on how to download the Marketplace Risk Community app.