Sr. Director of Customer Happiness
Jami Caruso has worked in Customer Operations for going on 17 years. She is the Sr. Director of Customer Happiness at uShip, the world's first online shipping marketplace. As a long time uShipper, Jami has worked hard to support professional growth and has helped enable successful cross-departmental promotions for 50+ uShip employees. Jami calls Austin, TX home, but she's always planning her next trip abroad.