Meet some of the biggest players in the startup ecosystem, including founders, CEOs, experts and operators throughout the industry. They shape who we are and what we do for you.
Elle (Eleanor) is the Chair of the Advisory Board, a former newspaper and magazine features writer and advertising creative. She co-founded the first communications agency to focus on the sharing economy, then a trailblazing marketing agency specialising in two-sided marketplaces. Passionate about the potential of online platforms to democratise, empower communities and help us live more sustainably, Elle now speaks, writes and advises on gig and sharing economy models – working internationally in this space helping start-ups and scale-ups to launch, grow and thrive. Originally from Oxford, England, Elle was educated at Edinburgh University in Scotland, where she now lives with her husband and two children.
Polly Applegate (Brighton, UK)
Having led the Community Experience teams at the global fashion marketplace depop from Series B to Etsy acquisition, Polly moved to advisory work in similar spaces. She has great experience in how online communities grow through providing a safe and transparent platform for their users particularly in the marketplace, live shopping & e-commerce space. Working as an advisor she supports founders and early stage teams across a number of scaling challenges, and is always thinking about how to shape decisions with a people-first approach to get team buy-in by creating a culture where teams feel a sense of belonging and inclusion.
Alex Baker Kroeger (Minneapolis, MN)
Alex is an Attorney at Larson King, a boutique firm with deep trial experience. After 10 years in communications and product marketing, Alex changed careers to become an attorney. She has planned a sprint, launched a product, and represented people in court. Alex enjoys working with marketplace companies because of their unique set of problems and growing pains. In her free time she runs a travel website with her husband and attempts to learn French.
Matt Bendett (San Francisco, CA)
Matt is the Co-Founder and Head of Operations at Peerspace, a fast-growing, short-term space and events marketplace. He has spent his career launching and building consumer-facing businesses, spending time in leadership as an operator, marketer, and product manager. He is passionate about delighting customers, building creative solutions to complex problems, and providing answers for those in search of inspiration. Matt holds a BA in Political Economies from the University of California - Berkeley.
Humphrey Bowles (London, UK)
Humphrey is on a mission to solve the trust and protection gap of 250 million short-term/vacation rental hosts, owners and guests. Humphrey is co-founder and CEO of SUPERHOG, an award winning globally established Trust and Safety SaaS platform providing fraud, ID verification, user screening and insurance simultaneously answering three fundamentally important questions: Who is the user? Can you trust them? What happens when something goes wrong? Before SUPERHOG, Humphrey founded GUARDHOG - the world’s first usage-based insurer providing insurance for sharing economy marketplaces and P2P platforms.
Nino Cavenecia (Austin, TX)
Nino is the Principal at Customer First. He is a 20-year veteran leading customer operations in the tech industry. A majority of that time has been spent building teams in marketplaces, from Customer Support to Trust & Safety. He is currently working with startups across multiple industry verticals through his consultancy practice. Prior to that, Nino held senior level roles at Outdoorsy, Doctor On Demand, and Upwork, to name a few. He believes the most overlooked contributor to growth and trust is putting the customer first. Nino applies this principle by helping organizations better listen and act on customer insights as they scale. He credits his early experiences at Nordstrom and Zappos as the major influencers behind this philosophy.
Elias Chavando (Los Angeles, CA)
Elias currently serves as President and CEO of Progresando.com an Online Marketplace where people are able to buy and sell anything cross-border between US, Canada & Mexico. Elias also served as Director of Autotrader.com, the largest automotive classified marketplace in the world.
Jeff leads TaskUs FinCrime & Risk, a new business line recently launched by TaskUs (Nasdaq: TASK) to offer marketplace integrity, regulatory compliance, and blockchain risk solutions to the world's most innovative companies. Prior to his appointment, Jeff served as TaskUs' chief legal counsel, leading the company through its IPO and public-company transformation.
Saray started out in online retail advertising and financial technology, starting before the ability to purchase products online was available. Her current focus is on merchant developments of fraud and risk. With the many tools available that can help keep merchants and marketplaces safe and their brand reputations clean, narrowing down the specific needs can be difficult; her goal is to provide insights to keep illegal activities out of marketplaces and all online merchants. Saray says, “The saying goes, ‘Where there’s a will there’s a way’ and criminals have the will, so we need to stay ahead of their ways to keep our industry clean and safe from possible illegal activities”.
Pamela Devata (Chicago, IL)
Pam is a Labor and Employment Partner at Seyfarth Shaw, LLP. She is a subject matter expert on the Fair Credit Reporting Act (FCRA) and state laws effecting background screening. She leads Seyfarth's Background Screening Litigation and Compliance Team and counsels both employers and providers (resellers and consumer reporting agencies) of background information on compliance requirements under the FCRA and related state laws on a daily basis. She has been involved in hundreds of single-plaintiff lawsuits and numerous nationwide class action cases regarding the FCRA and similar state laws. Pam is also a past member of the Board of Directors of the National Association of Professional Background Screeners.
Elizabeth Douet (Nice, France)
Elizabeth Douet is a digital communications consultant leveraging innovation, diversity and a global network to help businesses, individuals and communities meet their complex digital transformation challenges. Previously, she led the establishment of Sharing Economy Ireland, an industry association created for sustainable development of Ireland’s collaborative economy, and advised the European Commission and European Parliament on tools and policies to support platform economy, cross-border e-commerce and digital single market initiatives. She presently consults across Europe and Northern Africa on projects furthering the future of work, digitalization, and sustainable development.
Juliet Eccleston (Brighton, UK)
Juliet is CEO and founder of AnyGood?, the Chair of the CBI Sharing Economy Council and a consultant to marketplaces. Prior to founding her own platform, Juliet spent 20 years delivering multi £m technology change programmes for large corporates. During this time, her frustration with the process for recruitment collided with the rise of sharing economy models. AnyGood? - a platform where professionals recommend other professionals for roles was born. Juliet’s role as Chair of the Sharing Economy Council and her consultancy enable her to play an active role in the growth of the sharing economy and the platforms within it.
Albert Giang (Los Angeles, CA)
Albert is a partner at King & Spalding. Albert’s practice focuses on technology companies and startups, by defending disruptors faced with legal challenges and helping new business models navigate existing regulations. His clients include some of the most respected companies in the sharing economy and e-commerce space. In addition to defending clients as outside litigation counsel, he has served two stints in-house at a leading technology company, and provides strategic counseling on cutting-edge regulatory issues, governmental compliance, class actions, and complex consumer and employment disputes. Albert has been recognized as one of the “Most Influential Minority Lawyers” by the Los Angeles Business Journal, one of the “Best Under 40” by the National Asian Pacific American Bar Association, and as a “Rising Star” in the Appellate field by Super Lawyers and Los Angeles magazines.
Neal is the Executive Director of Shareable, an award-winning nonprofit news outlet, action network, and consultancy exploring the latest innovations in resource sharing. He’s a speaker, consultant, and editor of multiple books including, “Sharing Cities: Activating the Urban Commons.” He helps leaders around the world meet their goals through sharing, including Mayor Park Won-Soon of Seoul, South Korea who won the Gothenburg Sustainability Award in 2016 for his metropolis-wide sharing program. As a social entrepreneur, Neal’s timely call-to
-action is simple: let’s share!
With nearly 20 years of experience as a lawyer, operator, and consultant to startups, Jeremy has become an industry-leading voice for risk management, trust & safety, compliance and legal strategy. Jeremy founded the Marketplace Risk platform, including the Marketplace Risk Management Conference, Nordic Gig & Sharing Innovation Summit, Sharing Economy Global Summit, as well as the Live Event & Webinar Series, Podcast and Slack Forum, for the ecosystem to learn, network and share information. He regularly consults with insurance companies, venture capitalists, startups and vendors in this ecosystem. Jeremy holds a BA from Marquette University, a JD from Loyola University Chicago School of Law and an MBA from Northwestern University Kellogg School of Management.
Sara is a serial entrepreneur, having launched her first company when she was just 16. Since then she started a number of companies as well as community organisations focused on entrepreneurship and innovation. Currently, she's Chief of Staff at Add to Event focused on scaling operations and aligning the team for growth. Danish in origin, she earned her M.Sc. from IT University of Copenhagen and has since worked in both San Francisco and London - firstly as a management consultant and later as an innovative entrepreneur. As an international public speaker, she enjoys sharing her passion about all things entrepreneurship and startups. She is actively involved in London’s startup and technology scene, and is passionate about inspiring diversity in the startup ecosystem.
Gabriel is the Founder & CEO of Tutti - the "opentable of creative spaces." With degrees in film making and software development, as well as a decade of work in music, theatre, and photography, Gabriel has a unique set of insights. These have inspired creative technical solutions to problems in the arts that he has experienced first hand. Beyond building Tutti, Gabriel loves helping other founders navigate the startup journey through introductions, mentoring, emotional support, or simply a friendly chat over a drink.
Manel is from Barcelona and is based in San Francisco. A serial entrepreneur and investor since he was young, he’s currently the Founder and CEO of KiKi APP: a social marketplace that connects like-minded real people to enjoy nearby experiences. His latest accomplishment was to grow his app KiKi from Spain to Silicon Valley, being selected in 500Startups San Francisco and backed by them and Draper Ventures.
After spending time with media giant NBC Universal as well as starting her own successful small business, Joanna joined start-up life on the ground floor of international music discovery start-up, Sofar Sounds. From volunteer house concert organizer in Sofar’s early days to being one of their first employee hires, to her leadership role overseeing multiple aspects of growth and compliance worldwide as Head of Business Affairs, Joanna is heavily involved in all aspects of risk management, trust & safety, and insurance needs for the rapidly growing global leader in intimate musical events.
Vishal is a Product Leader with a passion for building, launching, and scaling next-generation consumer products spanning marketplaces, transportation, advertising, search, messaging, gaming, and retail industries. He has extensive marketplace experience at hi-tech companies like Amazon, Microsoft, Yahoo, Zynga, Lyft, and he is currently the Director of Product at Shipt. He has been responsible for $Billions in revenue, opex, and P&L, and is passionate about solving audacious problems through a principled, outcome-oriented, and collaborative approach.
Jennifer Kelly is the Senior Director of Marketplace Integrity at Etsy, an online marketplace for unique and handmade goods. In her role at Etsy, Jennifer oversees the operational teams responsible for content moderation, financial crimes investigations, seller verification, legal notice/takedown, and feature vetting. Prior to joining Etsy, Jennifer served as PayPal's Global Financial Crimes Program Manager and a Vice President in Compliance at Citi. Jennifer holds a B.A. in Chinese from Hamilton College and a J.D. from Fordham University School of Law. She was a 2010 Fulbright Scholar based in Chengdu, China.
Jacob Kestenbaum is Director of Business Development, Cyber & Intelligence Solutions at Mastercard. He has extensive payments partnerships, business development, and sales experience delivering solutions to businesses ranging from SMB to Enterprise in his previous roles at Payoneer and Bill.com. Jacob understands the complexities of marketplace regulation, onboarding, compliance, KYC, risk, AML, fraud, and ID verification having partnered with the world’s leading marketplaces on initiatives centered around the goal of hosting a safe digital platform, while at the same time providing an optimal user experience for buyers and sellers. Jacob works every day to ensure that the ecommerce shopping experience in the digital environment mirrors that of the physical world.
Michele Landis is Co-Founder & CRO of Accessible360, the U.S.’s leading live-user auditing firm. A360 is part of the T-Base Communications and CommonLook family of businesses and together the divisions offer the most comprehensive group of digital accessibility specialists across the globe. Michele is an experienced leader within programs focused on inclusion, diversity and equitable access to digital content. She spends a lot of time educating companies and business associations on how to tackle an accessibility audit initiative, how to build with inclusive design, mitigate risk and the key points to the business case for accessibility.
Kevin is the VP of Trust and Safety at Sift. Building high-performing teams and systems to combat malicious online behavior are what drive him. Prior to Sift, Kevin worked as a manager at Facebook, Square, and Google in various risk, spam, and trust and safety roles.
Ryan Lee is the Founder & CEO of Nautical, the multi-vendor marketplace platform. Ryan has an extensive background in payments, logistics, and commerce. He launched Apple Pay internationally, was a Visa exec, and led product at a fintech. Ryan is skilled at developing and driving cloud technology visions and strategies to increase revenues, grow the client base, and achieve efficiencies.
Heather is the Managing Partner of Red Maple Strategies, a public strategy firm that helps clients navigate political and regulatory issues at the state and local levels across the United States. Prior to that, Heather represented Rover in legislative conversations, partners with internal stakeholders on items including safety and data privacy-related matters and developed grassroots digital campaigns to encourage users to contact their lawmakers regarding relevant proposed legislation. In her spare time, she serves as a Western Governors University Advisory Board member and provides regulatory guidance to early-stage startup founders.
Rob MacKethan is HyreCar’s Head of Risk Management and Insurance. He recently joined the HyreCar executive team to improve driver underwriting and optimize risk and insurance performance. A risk and insurance industry veteran, MacKethan has more than 30 years of direct experience in Mobility as a Service, startup experience and deep ties with the insurance industry. Previously, he was Vice President of Insurance and Risk Management at micro-mobility leader Lime, where he built a best-in-class practice dedicated to understanding risk and unlocking significant advancements in safety and protection for Lime users.
Laura is the National Vice-Chair of the Labor and Employment Department and Co-Chair of Seyfarth Shaw LLP’s Diversity and Inclusion Action Team. Her practice is focused on employment litigation and includes the defense of class, collective and multi-plaintiff actions. Laura also has experience litigating against the Equal Employment Opportunity Commission (EEOC) and the California Department of Fair Employment and Housing (DFEH) in systemic actions, both at the early charge stage and in large-scale EEOC pattern-and-practice litigation. In addition to her litigation practice, Laura provides day-to-day counseling and advice to clients about the various laws affecting the employment relationship.
Deborah has a double major in Mathematics and Economics from UC Santa Cruz and an MBA from Santa Clara. She has 13 years of work experience spanning insurance, fitness, and technology and has held leadership roles in risk management at 3 marketplaces: Uber, Upwork, and Getaround. She currently works as Head of Trust & Safety for Getaround.
Marianne is a gig economy expert, speaker, and author, and a strategic advisor with 25 years of marketing and business development experience in international environments. She has an MBA from Henley Business School in the UK, and her positions include management roles at Ericsson and Acando, as well as an advisor and board member to startups and global companies with digital ventures through her company Konsultboken.se. Her new book series, Working & Consulting in the Gig Economy & How to Get Great Gigs, aims to inspire more people to become gig workers and make the most of their lives working in the gig economy.
Lynn Perkins (San Francisco, CA)
Lynn is the co-founder and CEO of UrbanSitter. She created an innovative solution for connecting families and caregivers through an online platform that fuses social and local recommendations, personalization, and online transactions. UrbanSitter has facilitated millions of trusted care connections, from last-minute child care bookings to senior care companions. Recently, Lynn co-founded The FamTech Founder Collaborative, a community of 200 founders supporting each other in the growth of scalable businesses focused on transforming care, improving gender equity in the workplace, and serving families’ needs. Lynn is a board member for The Holding Co. and a graduate of Stanford University.
A founder, leader, and investor in some of the most successful global Data-as-a-Service platform companies. This data has had a role in fueling financial inclusion, growth of Sharing Economy companies, and enabling trust economies. Other than this, Marco's life revolves around family, friends, writing film scripts, and enjoying life.
Megan Poonolly currently serves as Head of Safety at Care.com, where she oversees the user safety program and leads a team responsible for safety strategy and experience for all members of the platform. Before joining Care.com, Megan served as Senior Safety Counsel at Uber, advising the company on global safety policies, procedures, and tools. Prior to Uber, Megan worked in private law practice with a focus on background screening compliance and litigation. Megan received her B.S. in Computer Science from the University of Virginia and her J.D. from the University of Pennsylvania Carey Law School.
Brian Powers is the founder and CEO of PactSafe and a licensed attorney. As the CEO of PactSafe, Brian leads the strategic vision of the company's high-velocity contract acceptance platform. Prior to founding PactSafe, Brian's law practice focused primarily on representing the transactional needs of tech companies. Brian is a frequent speaker, instructor and author on topics ranging from clickthrough contract acceptance to privacy-related consent management.
Matheus is the Co-Founder and CEO of Tint. Before this, he was the Director of International at Turo and launched the company in Canada, UK, and Germany. He pioneered the operations, including designing risk management in different stages of the company and sourcing insurance in various countries. He is a licensed insurance broker in all 50 US states, holds an MBA from Harvard Business School and a dual degree in business from University of São Paulo and Kedge Business School.
PJ has over a decade of experience in fraud prevention and a strong understanding of mitigating fraud across the full spectrum of use cases. Currently, PJ is the Head of Fraud Strategy & Education at SEON. He speaks, engages and educates folks on fraud trends and strategies, while continuously learning from the industry and empowering fraud fighters across the globe. PJ also co-founded About-Fraud, a Global Community for Fraud Fighters. About-Fraud was built for Fraud Fighters, by Fraud Fighters and offers a one-stop shop for educational resources to folks who work in fraud prevention.
As Co-founder & CEO at Wedio, Daniel is committed to making it easier than ever to create visual stories for ambitious creators. Taking Wedio from an idea to 50,000+ monthly guests, 10,000+ members, and €500K+ ARR in just three years, Daniel knows the challenges marketplace founders face in their early stages of getting traction. He has extensive experience within digital marketing & growth hacking, culture building & crisis management. When he advises other marketplace founders, he always strives to share concrete, hands-on advice from real-life examples.
Josh is a Digital Economy Business Development Manager at Aon - one of our Presenting Sponsors for the Marketplace Risk Management Conference and the Sharing Economy Global Summit!
In this role, Josh addresses digital disruption of traditional industries and the on-demand economy. His focus areas are Mobility as a Service, The Future of Work, and Platform Marketplaces. Through this Practice, Josh ensures Aon’s market leadership, technology platforms and deep analytics capabilities are harnessed for their clients. In this role, he facilitates client, carrier, and prospect relationships in the three aforementioned sub segments. Prior to this role he served as the analyst for the practice researching themes, opportunities, and strategy in the space.
Candace Sjogren is the VP of Emerging Markets at Socure, the leading identity platform in the US, where she heads up all new verticals and geographies for the company. Prior to Socure, Candace was the Head of Emerging Markets at Marqeta, the leading modern card issuing platform, CEO at Boston Breakthrough Academy, an emotional intelligence leadership program, and Managing Partner at CXO Solutions
Eric Timmreck recently joined OfferUp as the Head of Trust & Safety. Eric constructs holistic protection strategies that make efficient use of cross-team data and can be broken down into small components to support quick delivery & experimentation. Prior to OfferUp, Eric worked at Microsoft Corporation in Protection Services.
Lieke is co-founder and director of FLOOW2, the leading B2B marketplace solutions provider. Since FLOOW2 was founded in 2012, she has been pioneering the circular economy and platform economy and knows many of the "dos and don’ts" from personal experience.
Mike is the Head of Trust & Safety at Turo, the world’s largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, and the UK. Championing customers and growing Turo operations since 2013, Mike currently supports teams responsible for marketplace safety, account security, asset and brand protection, fraud prevention, and revenue recovery. With 20 years of experience balancing customer experience and risk management practices across tech, financial, and retail industries, Mike partners across the business and with the community to build trust at scale. Mike is endlessly fascinated by the potential of marketplaces and solving the challenges that come with providing seamless online and offline experiences.